Get matched with top water heater pros in Chapin, SC

"Do not use this company for backflow tests! I called Cottrell for a simple backflow device test. I was charged $213 for a backflow test which was over twice the amount I was told to expect by friends and family who had the same test done by other plumbers (one even showed me his invoice for $35.00). It is an absurd price for a very simple test and far overpriced compared to other plumbers in the area."

"I don't ever write negative reviews, but we had the worst experience with Meetze Plumbing. It started ok, but it fell apart pretty quickly. We have tried to get them to resolve the issue beyond the measly $500 off our bill they offered. We hired them to move our bathtub drain and water supply to fit our newly purchased free-standing tub to replace our builder-grade tub during our bathroom remodel. The first technician that came out was polite and moved the drain and water supply based on the schematic for the new tub. We paid that bill. The next step was to have the floor and wall tile installed which we did. Then, Meetze was to come in and install the tub. A new technician showed up and, when it became clear that the drain was not moved to the proper location because the tub wouldn't fit, he let us know the first technician no longer worked for them. He moved the drain to the new location after we had the floor tile cut to accommodate the new hole in the floor where the technician marked it. This appeared to solve the problem, but, when they placed the tub, we noticed that the water supply (installed in the wall) was not aligned to the center of the tub. Due to this issue, we could not use a standard length tub spout or the water would pour over the tub lip onto the floor. We brought this to Meetze's attention, and they sent someone out who determined that a floor joist prevented them from moving the drain to align with the water supply. We couldn't move them both without major tile demolition on both the floor and the wall to move both the drain and water supply to align. At no time did Meetze offer to pay for the tile work to make it right. So, we sucked it up and ordered an expensive long tub spout knowing that it would always bother us that the water supply and tub did not line up, but at least we could use the tub. When we finally got the tub spout in the mail, I was excited to try out the tub, but, when I climbed into the tub facing the water supply fixtures, I could clearly see that the faucet handle and tub spout were also not aligned!!! The faucet handle is about 1/2" off center of the tub spout (see picture). I contacted the owner with no response and replied to the invoice email requesting that an owner or manager reach out to me. Still no response! I know people make mistakes, but they should be corrected. If we ever sell our home, someone with the smallest bit of OCD will not be able to handle the misalignment of the tub, tub spout, and faucet handle. The only communication Meetze is happy to send is an invoice asking when we plan to pay. I am paying the invoice now, as much as it boils my blood to pay for such shoddy work. Please do not use them. They may be a little less expensive than the other guy, but it is not worth the headache and the permanent damage to your home."

"I left a review, earlier today and now regret leaving it. I was trying to be gracious and understanding, but I realize now that I just needed to give a little more time. He reached out to me this afternoon and I will use him again in the future."

"Responded quickly for my plumbing emergency. Gave me a fair quote and didn’t go up on it; he warrants his work for 90 days. Kevin is my plumber for life."

"Very responsive and professional. Will use them again. Thank you for service!"

"They maintained consistent professionalism and polite communication throughout the process. thank you."

"Hunter and Raheem replaced my water heater this morning. Well pleased with the job. They cleaned up afterwards, and you would not have known they were ever there."

"They make life easy and projects exceptional. Grateful to have them in Lexington, SC! We worked with Palmetto Renovations from fall of 2023 through February of this year and we should have connected with their design specialty showroom and staff years ago as our home has never looked better. Our kitchen finally features real stone quartzite with a blend of stunning LVP waterproof flooring, elegant tiled backsplash and an entirely new lighting system from chandeliers to the under cabinet lighting. They replaced a window in the bay area to match the exterior clad. All trim was stained and by the time things were wrapped up, there were no imperfections to even address. It was an experience to brag about."

"It went really well"