"We replaced the windows in our 1933 home through the services of MadCity Windows. From the initial contact with their sales representative to final installation, the company provided top notch professional work. With the draft from the old windows and the cold of the glass, we are already saving on our energy bills. Our house had old, large windows, so they had to be custom made. As an industrial designer and interior designer, we find our windows to be of excellent quality."

"I have to say that Matt, Dave and Rich were amazing! They were professional, friendly and cleaned up after themselves! I will tell anyone I know looking for windows to call Rite Window for sure. Happy customer Darlene"

"Prasann was the window expert I dealt with and he was very nice in explaining the whole home genius process and giving me a good price on my windows. We went with the fusion model for the windows and he showed up to the estimate with a mask very cover friendly."

"Nick did a phenomenal job installing my windows. He is a true professional in my opinion. I would highly recommend him to everyone I know."

"We hired Josh to replace a decaying wooden stairway in the front of the house. He knew what to do, made some helpful suggestions (which made the project better or saved some money), and did a great job. Interaction with the office was easy and friendly with quick turnaround. We will likely hire Josh's team again in the future for a window replacement, for which he is particularly skilled and experienced. We recommend Josh Reichard Home Improvements."

"Response time was excellent. Salesman was professional and installers were efficient when they arrived to do all 14 windows in one day. (french door added at a later date)"

"Very smoothly everything went! Came the same day I put my request in! Installed a window AC and new kitchen and bathroom faucets! The two guys were neat and lined underneath the kitchen sink with paper towel that I had returning everything nicely back in place. Good experience!"

"Brandon and Michelle’s husband(??) did a terrific job caulking our foyer window inside and outside. They were professional, respectful of our property, and very friendly. Thanks for your help!"

"I have used them twice, once to clean my windows and again to clean my house. They did a great job, very friendly and professional will defiantly use them again"

"I can't say if the final product will work because I hope our basement doesn't have flooding problems. I am giving 3 stars because I am really hoping the quality of the final finish isn't indicative of its function. The total amount of time (not man-hours) spent was about 15 hours and it cost about $9000 ($900 for the 3 windows). So you are looking at about $600 / hour being paid. The finish of the job made me feel like they were more interested in getting it done quickly and get out of there to maximize profits more than to do a quality job to maximize customer satisfaction. The details are below. First thing I noticed after day one was that they used a jack hammer to make the trench around the perimeter instead of a concrete saw. This gives an very jagged appearance to the final product and an incredibly thin layer of concrete along the jagged edge. It doesn't save them any more time and would have looked much nicer. Second: Of course it is dusty and they put plastic over some quite a few things but they could have spent an extra 30 minutes to staple plastic around the perimeter to seal it up much better then it was. Third: Their cleanup of the dust was pretty weak. Yeah, they swept it up but the entire floor still had a layer of grit along with the steps going up from the basement the path to the outside upstairs. Another 30 minutes of vacuuming the floor and steps and at least wiping down the upstairs dust would have been nice. Heck, I even had my own shop vac right there. Fourth: They use bagster for the debris which is totally fine but they left one of my trash cans 1/3 filled with construction fill in my driveway that I had to empty. Fifth: From doing the windows, I now have mortar coating my dryer vent, water lines and some wires that were below the windows. The outside window wells are also still full of mortar and block making for a nice swimming pool effect. Finally: I emailed my complaints to my sales guy and didn't at least get a "Sorry to hear that, let me send a guy back" or any acknowledgement. Like I said, I think the system will work as advertised but the final finish does not fill me with sense of confidence that quality work was done when they could have spent another 1-2 hours to just clean things up a bit more. I mean, they wrapped up around 2:30 in the afternoon."