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"Repair Service to Fix Gas Boiler - WM Henderson first sends out a tech who is not familiar with gas boilers and admits there is an issue but does not know how to diagnose it. I had to pay $89 for this. Instead of having the right person come out, I had to to actively call again to get someone else to come out. The 2nd tech diagnosed the issue, but wants to charge me the same $89 that I already paid. - and quotes me $380 for the repair - and has to order the part. I agree and then call back the next day to confirm part is on order - and they tell me the charge is $1,015. I asked to speak to a manager to discuss, and no one is available and no one calls me back. I bought the replacement part from a supply where house (confirming it works with my make/model of boiler) and it cost me $165. I have had other scheduling issues with them as well. Don't use them!!!!!!!!"

"They did a great job, although a little expense despite the fact that I had already bought the new faucet."

"They did good no complaints so far. I'll let you know next month if I feel the same way."

"These guys are amazing. They came out and fixed the problem, as well as an additional issue that popped up. They explained everything that was wrong, fixed the plumbing issue and the ceiling that had to be cut to find the plumbing issue as well, so no need to find a separate contractor. Will definitely be my go-to for my old house plumbing issues."

"Fabulous! We needed our water conditioner serviced and other company wouldn't touch it because they didn't install it and just wanted to sell us a new one. Rebecca scheduled us for the following day! Steve Venditti was great, has 20 years of experience and knew what he was doing. He spoke with the manufacturer and they decided what needed to be done. He had the parts on his truck and 4 hours later the job was done. $500 included parts and labor and service call. Very fair price and excellent service. Totally professional. Highly recommend."

"Less than 5 years ago, I spent in excess of $10,000 to have a new unit installed with a 10 year warranty. I should have seen the red flags from the very beginning. The sales representative told us additional vents would be installed and when the installation crew showed up, that did not happen. Fast forward to the present and I am now on my 4th phone call for an appointment this season, 3 days so far of not being able to work as I waited for a technician to come diagnose the problem. The 3rd. tech came last night and indicated that the work the other tech did was not for the root of the problem. (I was told in front of witnesses that the work needed to be done, was not covered under warranty, would cost me $367 and would fix my issues)In fact, the 3rd tech only made the issue worse by leaving our attic return unscrewed and overfilling our unit with Freon that the 4th tech had to remove from our system. Upon leaving last night I was told that everything was corrected. Today - my home is slowly creeping up in temperature (presently 80 degrees inside, while set to 72). The company keeps trying to sell me a "maintenance plan" and I keep reiterating to EVERY one who pushes it that we have been getting tune ups/cleanings elsewhere and will only use them for warranty issues since we have had NOTHING but problems with them."

"(UPDATED REVIEW)Another company referred me to Zoom Drain when I had a sudden backup into the basement. It was an emergency and the Zoom team arrived quickly. It was clear that there was a blockage (wipes — don't flush them!!!) and that the house drain and curb trap were dislocated and would have to be dug up and replaced. For the immediate problem -- unblocking the drain temporarily so the house could be inhabited -- they offered a choice of the cheaper snaking and the more expensive hydrojet treatment, which they said would leave the pipe clean. Of course I took that. It didn't clear the drain and they didn't try the snake, saying that it wouldn't fit through from inside. I paid $563 for this failed job, figuring that the clog was impossible to clear. They said the $563 could be applied to the cost of digging up and rebuilding the drain and trap, and gave me an estimate for $13,000 emergency service (or $10,000 if I could wait until the next week). Thinking it could be worth another try, I called a local plumber, Goodman. They snaked it from the inside and unblocked the clog. They said it didn't make sense to jet first in my situation and explained why you would snake first and then escalate. They charged me $165, and also gave me an estimate for the repair job that was less than half of Zoom's. Though I didn't end up using them, it was at least in line with what I now know is the normal price. The application of the $563 to a $10,000 bill would still have been around $6000 too high! Now, I want to mention that the Zoom workers seemed very nice. Maybe they're just following instructions from the company. I just don't appreciate the practices of a business that seems to take advantage of the customer's desperation in an unfamiliar situation to upcharge them and overcharge them, at least judging by my experience. UPDATE: Zoom Drain has apologized for my experience and refunded me the full charge. I have adjusted the letter grades accordingly."

"We had an excellent experience working with GJP Developers and are happy to recommend them. Gary gave us great advice about what could be done within our budget and offered suggestions that truly added to the quality of the outcome for the space we were working with. His staff have a superior work ethic and Gary checked in on site often to be sure the project was moving forward and consistently kept us up to date on the progress of the renovation. When we asked for some changes to the original plan he was courteous and patient in providing us with what we needed. We were really surprised at how quickly the renovation progressed and how the quality of work was maintained along the way. We highly recommend GJP Developers and would have no hesitation hiring them again for other home remodeling we are considering."

"IDS did an excelen job, sofia worked diligently to help me solve my open violation from 2019, her knowledge of PHilly building codes was unvaluable to successfully close out the building permit I highly recommend IDS services as there's no way i could have navigated this complicated process myself."