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It was done promptly, it was done on time and it was done to my satisfaction. Very good

I have a home warranty contract with First American Home Warranty.  We tried repairing it.  We put the part on it and it broke.  What they ended up doing was ordering me a new microwave through Sears and Sears deliver it and install it.

As I write this, I have been out of a washer for 55 days and I have spent over $250 in laundromat costs.  I have called Warrantech at least 12 times, including chats with supervisors and managers.  They have done absolutely nothing to move this along and stand behind the warranty that they...

.Not well. They referred us to a vendor who was on vacation. Person taking the call for the vendor kept us on the phone for 15-20 minutes explaining problems with substitute for vendor. Called us back forgetting she had already spoken with us. Explained the problem to CAP. Unsatisfactory...

UNDER THIS CONTRACT THEY USUALLY COME OUT THE SAME DAY, IF NOT THE VERY NEXT DAY TO REPAIR WHATEVER THE PROBLEM IS. WE'VE USED THIS COMPANY FOR THE LAST 10 YEARS AND SO FAR ALL REPAIRS HAVE BEEN COVERED UNDER THE CONTRACT. THEY ARE PROMPT, THEY CALL ME JUST BEFORE ARRIVING AND I LEAVE WORK TO...

They are very good with honoring their contract, which is hard to come by with home warranty companies. When we call, they are very quick to get a repairman to our home. All the contractors that they use are very trustworthy and efficient.

They assign a local person to come to your place. We don't remember the name of the company. The person that came was awful, not knowledgeable and unprofessional. He broke stuff rather than fix them. He was hard to get hold of. He was bad in everything you could think of. When I called SEARS,...

I paid my premium in full on March 3rd. On July 7th I called to get my claim. That same day, they had a company come out in order to do the work. Since I wasn’t able to have the work done at that exact time, I wanted to re-schedule. A few days later, that same company came out to do the work...

This company blamed the contractor for the delay in service and then had the gall to blame Hurricane Sandy when the claim was filed weeks before the storm.  I would caution any new home owner from purchasing a warranty from Colonial.

This company is fantastic. I was a little unsure if I needed to purchase a warranty to begin with. I am truly glad I did. I called American Home Guard later that week and the technician was there for about an hour. Even though he couldn't fix it we ordered the part and they paid for the whole...