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"Showed up early next morning, tech replaced tank within several hours"

"Adding to the above review: NEGATIVE STARS 1. The Daikon' ductless mini-split' unit, sold to me by Brian Enders and installed by H.L. Bowman Incorporated, unleashed a deluge that not only saturated the hardwood floor in my dining room but also flowed onto bookshelves and drawers in the room below, drenching 25 family photo albums. 2. The water pooled atop and between each section of my quarter-sawn oak Stickley barrister bookcase. 3. The water seeped inside each section of the bookcase. 4. The water ran onto particularly important and expensive books, framed photographs, as well as four small wooden boxes containing four of my dog's cremains. 5. In past years, water from a second-floor unit emitted sufficient water to cause a 12' by 5' section of the upstairs floor to crash through to the main floor. All furniture and items in that 12' by 5' section were so water-damaged that they had to be discarded. Water ran behind the plaster and into the wiring contained within the plaster walls. I had to make an insurance claim to have that water damage repaired. 6. In past years, water from a basement unit emitted sufficient water to cause an entire wall of built-in cabinetry to be destroyed and have to be replaced. I had to make an insurance claim to have that water damage repaired. 7. In past years, four of the six "ductless mini-split" units have simply not worked. They do not cool. They do not heat. They hang on the wall and blink. 8. Throughout these years of destruction, distress, and financial duress caused by the six 'ductless mini-splits,' Brian Enders has consistently refused to rectify the problem. 9. The FIRST REASON Brian Enders uses to refuse to rectify the problem: When the ceiling caved in from the upstairs unit and the cabinetry was ruined by the downstairs unit, Brian Enders offered substandard assistance. He sent a contractor to my home to spackle over water-damaged plaster, thus sealing water inside the walls. When I saw the inferior repairs Enders offered, I stated that I was going to call my lawyer. Enders said that because I had threatened legal action, his company would no longer serve me. 10. The SECOND REASON Brian Enders gives for refusing to rectify the problems: When the ceiling caved in from the upstairs unit and the cabinetry was ruined by the downstairs unit and Brian Enders offered substandard assistance, I wrote bad reviews of Brian Enders and his company "all over the internet." (Enders words.) Yes. I did, indeed, write bad reviews of Brian Enders and his company, H. L. Bowman, Incorporated, "all over the internet" and will continue to do so until Brian Enders and his company, H. L. Bowman, Incorporated, make the six Daikon "mini-split" units they installed in my home work properly. 11. Because Brian Enders and his company, refuse to help me, I have paid five other companies, & one private contractor, to come to my home to diagnose and repair the six Daikon "ductless mini-split" units. Each one has been unable to do so. Each one says that there is something so faulty about these units &/or the installation of these units that it is impossible to determine what is actually wrong with them. 12. On Saturday, June 22, 2024, I tried to set up a service call with H.L Bowman, Incorporated, using a form on their website. 13. On Saturday, June 22, 2024, I received a text from H.L. Bowman confirming an appointment for Monday, June 24, 2024, with a note relating that on the day of the service, I would receive a call 30 minutes before the technician arrived. 14. On Monday, June 24, 2024, I instead received a phone call from H.L. Bowman informing me that they are too busy serving their VIP customers to send a technician out to serve me. Today is Tuesday, June 24, 2025. H.L. Bowman has still not rectified their financial and material injury to me."

"I had a pipe burst between my dishwasher and sink. They were able to replace all the damaged parts and upgraded my sink trap to a newer style that will be good for years to come!"

"n/a"

"John was in and out of my house within an hour to assess and unclog our tub drain. I was very happy with the price, service, and will be using him again!"

"Very good experience. Nick and Kay were very polite and considerate. They even replaced some rotting wood in the wall. The shower looks great. I highly recommend."

"He was very knowledgeable and good with costumer service!!!"

"The job inside was done. However the drainage put in outside has turned our yard into a swimming pool. We once had a pipe draining to the creek and this was a perfect solution to the rains/weather. These guys came in and put a round small cylinder well. Water pumps up into our yard turning it into a swamp. Called them to come and see the problem they created. Their response $2900 to fix THEIR DAMAGE. I WOULD NEVER RECCOMEND THIS COMPANY!!"

"Terry installed our new Heat Pump systems over a year ago. They worked ok for a little while but then we lost air conditioning last summr called for service all and no response from him. Told Terry our electric bills are over $600 a month there must be something wrong with the system. Left messages and texts never responded. Called him from a different phone number and he answered this was a month ago. Told him heat hasnt been working down stairs he Said he would be out this week. It's been e weeks and he doesn't answer his phone ir texts. I've not been happy with this system from day 1 and the service after the installation is non existing. I would not recommend him at all. We will now have to have someone else come out to fix his system."

"I do have to say he does good work. HOWEVER.... We were quoted one price for labor and charged a much higher price. He ran into a friend and talked for a long time while charging us to chat with his friend and then proudly he told us he ran into a friend, and they chatted. We were not allowed to choose the bathtub facet that was going into OUR house. He brought it with him, and it is UGLY beyond belief and now we are stuck with this in our house. The facet is not something I would put in a cellar tub that no one ever saw it is that ugly!!!! We thought at least it must have been an expensive well-built facet because of how high the bill was but NOPE it is cheap and not expensive at all. We priced it. The highest price anywhere was $188.99 with no plumber or any other kind of discount. We were charged $700 for less than three hours of work and that gosh awful facet. We went to the place of business to question the cost and let him know we needed the serial number to register that ugly facet and he refused to answer the door. We called and left two messages and NOTHING. He is refusing to give us the serial number or explain the ridiculously high charge after quoting us $100 per hour for labor. He even insulted us because we asked what the warranty of his work was and wanted him to put his name on the paper. After all, he scribbled on the signature line. Very unprofessional."