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Nauman Mechanical

1.0(
1
)
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,

About us

Nauman is a collection of HVAC, plumbing, and Handy Home Services divisions. We offer 24-hour emergency service and annual maintenance agreements. Our EPA certified, factory trained technicians are neat, courteous, and service all makes and models of equipment (including backup generators).

Business highlights

Emergency services offered
10 years of experience

Services we offer

HVAC installation, HVAC repair, Plumbing, commercial, plumbing repairs, residential, water conditioning

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
1.01 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
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Showing 1-1 of 1 reviews
Timothy F.
Jun 2017
1.0
Sent e-mail to Blaine Fardella with unit Name, Model #, and description of type of unit and problem with unit. Received e-mail with price for service call and explanation of further costs for technician. NEVER indicated they did not work on thru wall units. Called Mr. Fardella to schedule appointment and had to leave voice mail. Mr. Fardella returned my call. He asked several questions about the unit, ALL OF WHICH WERE DESCRIBED AND SENT TO HIM IN THE FIRST E-MAIL, I was told they do not work on these type units! WHY was I not informed that THIS company does not work on these units? I provided manufacturer name, Model Number and type of unit I needed diagnosed. With all this information provided to the service manager, He Could Not inform me that they DID NOT do this type of work? I wasted an entire weekend waiting to make an appointment ONLY TO FIND OUT THEY DO NOT DO WORK ON THIS TYPE OF UNIT??!! And they could not tell me this from the information I provided in my initial contact e-mail??!!! POOR WAY to treat first time customers!!!
Helen W.
Feb 2017
1.0
$300
I will never call them back again. I hope I would never have to use them again. The service was good, the prices were ridiculous. The serviceman they provided was nice, very professional. But they charged me 200 and some dollars for a $14.99 to $29.99 thermostat. I would not even recommend them to anyone. The only thing I could say nice about them is that their serviceman was polite. I did send them an e-mail, they promised me that I would have one year warranty on that thermostat and that it would be in my e-mail receipt and it was not in my e-mail receipt. They showed up timely.
Response from Nauman Mechanical

"We appreciate you reaching out to us with feedback concerning your experience with our company, and we will remove you from our marketing list in the future if you would like. We are truly sorry that you were unhappy with our services. In response to your issue with our pricing, we completely understand your point. You could absolutely go to Home Depot or any other home improvement store and buy the thermostat for a cheaper price. However, as a qualified, licensed, and insured HVAC and Plumbing contractor, we have to figure overhead including salaries, insurance, and profit into our pricing. We cannot charge whole sale price for an item and expect to keep our business running efficiently. However, with the higher price you paid, you are also receiving access to our 24/7 emergency service program, which you would not receive buying the thermostat from a home improvement store. That being said we hope you will give us another chance. We feel that it is unfair for you to tell our current or prospective customers not to use our services because you felt that our prices are too high. You said on your this review that we were punctual, professional, and responsive to your needs, so these things should count for something as well. We are an honest company, and whether you agree or not, we believe our prices are fair. Like they say, you get what you pay for. Again, we are sincerely sorry you were unhappy with your experience with us. Any further questions or concerns, you can call our office at (570) 476-7515."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Nauman Mechanical is currently rated 1.0 overall out of 5.
Nauman Mechanical accepts the following forms of payment: CreditCard
Yes, Nauman Mechanical offers free project estimates.
No, Nauman Mechanical does not offer eco-friendly accreditations.
No, Nauman Mechanical does not offer a senior discount.
Yes, Nauman Mechanical offers emergency services.
No, Nauman Mechanical does not offer warranties.

Contact Information

20 Lenox Avenue, East Stroudsburg, PA 18301

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