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"Bactronix is great. Had some elevated mold levels in my attic. Joe was very thorough and provided a great inspection. Corey and Jared were my technicians and did a great job and my levels are down to zero. Hope to never need their services again, but certainly would not hesitate to be a repeat customer. Price was very fair and service was quick, both in scheduling and for the actual application."

"We have just finished up having demo work done in our basement after we got several inches of water in the deluge of storms a few weeks back, and needed to pass along our recommendation. After several DAYS of back-and-forth voicemails and â weâ ll call you back in 10 minutesâ with a popular restoration company, I started to look for a better solution. After all, who doesnâ t want to wait a few extra days as the mold starts to spread? I reached out to Noah at ServMate, and cannot say enough about how terrific he and his crew were. He answered my call and was at the house the next morning. Even showed up a few minutes early, whenâ s the last time you had a contractor do that? We had a drawn-out debate with our insurance company about coverage (they declined to get involved, naturally) and Noah was patient and helpful the entire way through. When they declined to assist, he made sure to work the bill to a number we could manage. His crew showed up on time, friendly, clean, and efficient. They put in a 12-hour day to make sure they got everything done as fast as they could so they could start drying the place out. One poor guy got saddled with 3+ hours of air chiseling the old vinyl tile up, but they still left with a smile. Every call and text was answered immediately or returned within minutes, day or night, weekend or not. All work was done to fit into our schedule. They were more than cooperative in helping make sure we knew exactly what was and wasnâ t salvageable, cleanable, etc. When the bill came due, Noah made sure to rework the invoice so we could split it over check and credit card payment. While I canâ t say the basement flood is an experience I enjoyed, working with Noah and his team was beyond an A+ experience. Should you find yourself in the same unfortunate position this spring, know that you will have a bright spot in the mess."

"We had a water leak in my basement, I called the restoration team and they dried us out in no time, not to mention at a reasonable price!"

"Once the insurance money came in they stopped answering the phone "

"This was absolutely excellent! From the initial estimate to the final project completion, everyone was professional and hard-working! I certainly recommend them. We even got an Angie's List discount as this is where we found them. Thank you Mold Men!"

"In February I had a tech named Chad come to fix a squealing toilet. He insisted it wasn’t the fill valve but the inlet valve behind the toilet. When remounting the toilet he made ME, who just had open abdominal surgery help him remount the toilet! He flushes it 3 times, still squealing. He knows he hasn’t fixed the issue but still charges me and leaves. Like I said, I’m recovering from a major operation & this was a toilet in my rental unit located above my unit. I wasn’t renting it out at the time so I let it go for a few months bc you know recovering from illness and working 50 hours a week gets in the way. The part & work was supposedly under warranty for 1 year. I had another plumbing service cone and look at the squealing toilet. They replaced the fill valve. After 8 flushes- squealing again. Stays for another hour repeatedly flushing the toilet then leaves with problem not fixed. I go to my unit, HUGE hole in my ceiling. Clearly the toilet has been leaking every times it’s flushed and just sat in the floor/ceiling until it got too wet and the plaster gave away. Call roto rooter- they take 2 days to come and are no where in the time window. If I had a tennant at the time this would be an EMERGENCY but they take their sweet time. They come and replace the fill valve AGAIN. They admit Chad had no idea what he was doing. They said I would be refunded for the damage, lost money from not being able to rent it, and the original call. In comes the arrogant Ozie Soarks. He will ONLY send some third party restoration company to “fix the damage”. This third party company is even more rude and stupid than roto rooter and wants to rip up my place, leave it dry for 2 weeks, then only patch the hole. According to the two companies my insurance company sent out, they said the floor of the bathroom was also shot and needed repaired. So I had to use the insurance company Incase there were future issues, if this claim wasn’t followed through I’ll be liable for all future issues since this would be “pre existing” if not fixed right. This ends up being a $5,000 claim. Again I have to deal with this Ozie moron. He says he’s done with me bc I cancelled the home restoration he recommended. When I explain they couldn’t fix all the damage he tries to mansplain to me and says “Mistakes happen” and they’re not liable. Sending inexperienced techs that don’t know what they’re doing is absolutely their problem. I work in healthcare, if I make a mistake someone dies. I’m so sick of people not standing behind their work with garbage excuses. I’m like you need to refund me bc after ALL of this the toilet is squealing again SO loudly you can hear it in the yard. Ozie blames this on a wax ring. It’s not the F$&@ing ring!!! Ozie tells me that he’s “done with me & I can call the BBB and my lawyer” and hangs up. Buckle up buddy!!!!!"