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"Adding to the above review: NEGATIVE STARS 1. The Daikon' ductless mini-split' unit, sold to me by Brian Enders and installed by H.L. Bowman Incorporated, unleashed a deluge that not only saturated the hardwood floor in my dining room but also flowed onto bookshelves and drawers in the room below, drenching 25 family photo albums. 2. The water pooled atop and between each section of my quarter-sawn oak Stickley barrister bookcase. 3. The water seeped inside each section of the bookcase. 4. The water ran onto particularly important and expensive books, framed photographs, as well as four small wooden boxes containing four of my dog's cremains. 5. In past years, water from a second-floor unit emitted sufficient water to cause a 12' by 5' section of the upstairs floor to crash through to the main floor. All furniture and items in that 12' by 5' section were so water-damaged that they had to be discarded. Water ran behind the plaster and into the wiring contained within the plaster walls. I had to make an insurance claim to have that water damage repaired. 6. In past years, water from a basement unit emitted sufficient water to cause an entire wall of built-in cabinetry to be destroyed and have to be replaced. I had to make an insurance claim to have that water damage repaired. 7. In past years, four of the six "ductless mini-split" units have simply not worked. They do not cool. They do not heat. They hang on the wall and blink. 8. Throughout these years of destruction, distress, and financial duress caused by the six 'ductless mini-splits,' Brian Enders has consistently refused to rectify the problem. 9. The FIRST REASON Brian Enders uses to refuse to rectify the problem: When the ceiling caved in from the upstairs unit and the cabinetry was ruined by the downstairs unit, Brian Enders offered substandard assistance. He sent a contractor to my home to spackle over water-damaged plaster, thus sealing water inside the walls. When I saw the inferior repairs Enders offered, I stated that I was going to call my lawyer. Enders said that because I had threatened legal action, his company would no longer serve me. 10. The SECOND REASON Brian Enders gives for refusing to rectify the problems: When the ceiling caved in from the upstairs unit and the cabinetry was ruined by the downstairs unit and Brian Enders offered substandard assistance, I wrote bad reviews of Brian Enders and his company "all over the internet." (Enders words.) Yes. I did, indeed, write bad reviews of Brian Enders and his company, H. L. Bowman, Incorporated, "all over the internet" and will continue to do so until Brian Enders and his company, H. L. Bowman, Incorporated, make the six Daikon "mini-split" units they installed in my home work properly. 11. Because Brian Enders and his company, refuse to help me, I have paid five other companies, & one private contractor, to come to my home to diagnose and repair the six Daikon "ductless mini-split" units. Each one has been unable to do so. Each one says that there is something so faulty about these units &/or the installation of these units that it is impossible to determine what is actually wrong with them. 12. On Saturday, June 22, 2024, I tried to set up a service call with H.L Bowman, Incorporated, using a form on their website. 13. On Saturday, June 22, 2024, I received a text from H.L. Bowman confirming an appointment for Monday, June 24, 2024, with a note relating that on the day of the service, I would receive a call 30 minutes before the technician arrived. 14. On Monday, June 24, 2024, I instead received a phone call from H.L. Bowman informing me that they are too busy serving their VIP customers to send a technician out to serve me. Today is Tuesday, June 24, 2025. H.L. Bowman has still not rectified their financial and material injury to me."

"Matt and his team with MNB Renovations did a 32 x 24 addition that was basically a home build from the ground up. I am still surprised for the size of this project how stress free the process was. Matt was very detailed and checked in on everything to make sure we were getting what we wanted. In the end he asked us to make a list of anything that needed to be addressed and there was absolutely nothing to mention. They did a perfect job, the quality of the work is amazing, and the entire team was very nice, professional, and trustworthy! I absolutely recommend this company to others and will definitely use them again in the future!"

"My well pump died, and someone was on site to diagnose the issue shortly after we spoke on the phone. After taking time to gather materials, they came back and had my pump replaced within a few hours. Great service, very friendly, and very fast. Highly recommended."

"Our bathroom pipe cracked and was leaking into our kitchen and basement. This was an emergency situation, after hours of course!! Ron was polite and professional and came to our home a few hours after we called him. He was in and out in 20 min. Couldnt have asked for better service."

"The job inside was done. However the drainage put in outside has turned our yard into a swimming pool. We once had a pipe draining to the creek and this was a perfect solution to the rains/weather. These guys came in and put a round small cylinder well. Water pumps up into our yard turning it into a swamp. Called them to come and see the problem they created. Their response $2900 to fix THEIR DAMAGE. I WOULD NEVER RECCOMEND THIS COMPANY!!"

"Steven was very nice and easy to do business with very honest and gave me all kinds of options. Hard to find people like that nowadays just overall great quality people"

"They did a great job"

"We chose Biilt because of their ratings and the fact that the company is veteran-led. In our first encounter, they listened well to our plans, were very pleasant and submitted a comprehensive bid. They were on-time, on budget and worked well with our plumbing supplier and our cabinet, counter and tile suppliers. Workers were courteous, clean and good at solving challenges in our 150-year-old home. We were happy with their support of our militaryveterans and have recommended them to friends. They even followed up a few months later to check on our satisfaction with their work."