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"Complete failure at communication. Mike staffs his office with family who are nice but don't really know anything, so if we called and he was busy we had to wait. And wait. We used Mike for our siding in 2003 and he had done home repairs over the years, so we were known customers. He did an estimate for a roof, we accepted, gave him a downpayment and did not hear any update for two months. He did not return calls. When I finally reached him and asked for some urgency, he cancelled the contract that I had waited for months to be completed. Consider this guy a complete no show!"

"fantastic job"

"We were very impressed by the work done by Vance Construction. Extremely friendly and efficient! We had a hard time finding someone to do our plaster work at a fair price and they were able to give us a great price and complete amazing work. We will definitely use them in the future!"

"I wasn't planning on writing a review about our experience with PRC, but after finding more examples of poor workmanship on a project that was supposed be completed 10 months ago, I've changed my mind. This post is not motivated by malice, but we are very disappointed. PRC came highly recommend, and we knew we'd be paying a premium for a good company. We expected a lot more on a job that nearly totaled 40K. Our entire project was not terrible, and there were areas where PRC excelled. First the Good: PRC was organized and prompt every day that they came to work. They respected our home, and did their best to make sure the rest of the house remained clean. They stuck to the contract. They were always patient with us and answered our questions. Their design assistance was great, and we love the aesthetics that were chosen for hour kitchen project. They definitely listened and tried to address our concerns (but they fell short). The Bad: This is just my theory, but I feel as though our project was considered insignificant compared to more complicated work that I know PRC does. We are going to have to replace the new floor in our kitchen/dining room that is not 12 months old because PRC failed to install it properly. We will now be forced to spend another 3-4 K on the replacement. To be fair, PRC returned most of our money we paid them for the floor. I appreciate this greatly, but it is going to cost us money we didn't plan on spending on getting it right. The floor co. we are using now took one look at the floor and explained all the areas that were done incorrectly. They are going to use our floor as an example of poor installation to future clients. They will also photograph the new floor to present a before and after example. The plumbing under our sink came undone after maybe 2 months. This was repaired promptly, but I worry about its longevity. Switch plates and the new heat register were installed crooked. Again, this was fixed, but why not install it right the first time? The issue that is forcing me to write this review, the paint. I believe this was a 1200 item on our work order. They came multiple times in order to get it right. It still isn't. There are areas that are not covered, blotchy, and simply not painted at all. As I was cleaning a portion of the wall yesterday, I noticed that there are entire sections of wall that are not painted. It is just bare wall compound. We did not receive a refund for the paint, but I did not ask for one. My mistake. It should not take multiple visits to paint one room properly. However, this is another example of how I will be spending more time and money for something that I already paid for. There are more issues, but these are the most significant. Again, we are so disappointed. We wanted to work with PRC on future projects, but that is impossible now. We actually don't even want to get involved in any more home projects after this experience. I think PRC has the ability to deliver quality work, but for some reason they fell quite short with our home. We have currently tried to contact PRC about the additional problems we have found, and have been ignored. Proceed with caution!"

"Amazing job redoing my basement for my son. Consulting during the entire process and made sure it was exactly how I wanted it. Even gave me suggestions on how to improve the look. We absolutely love our new space and exceeded our expectations."

"We worked with designer Jane. She was so nice and patient. We met several times while finalizing the design and she revised the design many times to meet our satisfaction. She also came on site multiple times in hot weather to measure the space. The space looked great after the installation work. We liked how we made the best use of the space. The only complaint is that when we got closer to the installation day, there was no communication of what time the workers might show up. We called and left a voice mail the day before, but didn't hear back. On the day of installation, we got a text message around 6am saying the workers would arrive around 7am. We of course missed the text message and were still asleep when the workers showed up. I am sharing this because they did a great job otherwise and hope they can work on this small detail to improve customer experience. Overall, I highly recommend them to my friends and will choose to work with them again."