Metro Heating & Cooling Inc

They are very good. They are little expensive but they are very good. I bought all of my equipment from them .

Metro was recommended by a friend who had the same work done several years ago. My house already had A/C but the upstairs was NEVER cool enough in warm weather and ceiling fans only pushed around hot air. I didn't want ugly window or wall units. My initial call to Metro in the fall of 2017 was promptly answered and within the week, Mark Russell visited my home to provide a quote. He was very courteous, professional, friendly and took the time to explain the installation in detail, answered all questions and addressed my concerns. I opted to have the installation done in February 2018 and then have Metro come back in the spring to actually start up the unit. The day of the install, the men were VERY CLEAN!! I requested that they isolate where the ceiling registers were to be installed by hanging plastic from the ceiling to encompass the work area to keep dirt from flying all over the rooms. They did that as well as wore booties while in the house. Regardless, I still expected to come home to a lot of clean up... surprise! My house was amazingly clean! They set the unit in the attic, installed ductwork to ceiling registers in each upstairs room, a cold-air return in the hall ceiling, the thermostat in the hall, the outside unit on a pad next to the existing unit and ran all lines from attic to outside unit (neatly tucked alongside gutter downspout). As it turned out, the thermostat kept malfunctioning and they discovered they had received a bad batch as mine wasn't the only faulty unit. Mark said that when they came back in the spring for the initial start-up, they'd replace it. Fast forward to May 2018 - Metro returned to replace the thermostat, start up the unit and I am thoroughly enjoying comfortable upstairs temperatures - sleep is actually possible and no more sweating as soon as I get out of the shower! Thanks Mark & Metro, worth every penny!!

They were prompt, efficient and their price was reasonable and I will use them again.

They were fast in responding to me. Arrived on time. Technician took time to explain situation in easy terms.

They've done good work before. They installed my hot water tank and they put in my furnace. They've always been good. For price they're a little on the high side, but I think if you get somebody that's worth it and they do a good job, then it's worth it. I think they're a little above average. For punctuality, I don't remember them being late or anything. It's been quality work done, timely, and I never had a problem after that. That's what's important to me. The workers I have come in contact with are fine. Their communication was good. I remember them explaining to me what my options were and I picked what I wanted done. They were fine.

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Very well, efficient and professional

They come out within the same day as a call. They have not overcharged us. They have been honest with what needed to be changed or repaired. They carry spare parts with them.

Excellent service. The response time to my initial inquiry was very fast I was given a variety of options The work was completed in a short time period The team were fast, skilled and extremely polite. They left the house spotlessly clean.

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Metro did an excellent job installing the air conditioner and air ducts.  Out house is two and one-half stories with the master bedroom in the attic.  The installed the air handler in the knee wall space in the attic and ran ducts in the second floor closets to reach the first floor.  They scheduled four days and completed the work in three and one-half days.  At the beginning of the job, they said they might have to move a wall about one foot to make room for the air handler, but it turned out that they were able to fit it in the existing space.  They were very clean and very professional.

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