Get matched with top chimney cap pros in Modena, PA

"The technician arrived late and I needed to follow up with office to make sure I had the right expectation, which I did, and then shortly after he called me to let me know he was on the way. Not really too big a deal since he was about 45 minutes later than his window. My gas fireplace was not lighting properly and the pilot light would go out periodically. At the end of last winter I shut off the gas for safety reasons. I called Chimney Cricket because of the recommendations of Angies list, they have all A's. The technician was professional and did an inspection of the situation and components, he checked the remote starter and ended up changing all batteries. The remote was not "connecting" and the fire would not start. Shortly after the fire seemed to start on its own. The technician continued to assess the situation but eventually made the assessment, because he could not determine definitively the manufacturer of the log set and the apparent randomness of the fire starting, that I should completely replace all components of the fireplace. In follow up emails he was going to check into the situation further and get back to me on some recommendations, I did not hear back after more than a week so I went to the local fireplace shop (Chadds Ford Fireside Shop) to buy a whole new set. The shop salesman really questioned me and doubted that I would need to spend 2,000+ on a complete new set up including the chimney inspections and installation. He recommended that I spend another fee for "their" guy to come and have a look. I was not at all interested in paying another inspection fee, I argued with the salesman about how a professional had already assessed everything and that his guy was going to find the same, but I relented after the owner of the shop realized through our conversation that his shop had installed this fireplace and all components just 6 years prior. So the new chimney Technician came out today and after checking everything essentially pushed a reset button on the remote receiver to re-sync the remote transmitter and receiver. Now the fireplace is working fine again, he also cleaned the components and pilot light. I'm writing this review because 1) the price was very high for the service received (The other technician who fixed my remote today was MUCH more reasonable). 2) Chimney Cricket didn't really tell me anything I didn't already know. 3) For a technician who has been in the gas log fireplace business for 30+ years I don't understand why he didn't know to try pushing the reset button. 4) He ended up fixing nothing, he did not fully follow up to give me recommendations and aside from an honest Fireplace shop owner who was more interested in getting my fireplace working vs making a new sale I would have spent 2,000+ for a new set up."

"The chimney looks great. The bricks and mortar are a perfect match. The work was done with precision and care. I am completely satisfied. The estimator, the office staff and the crew were so respectful, knowledgeable and easy to work with."

"Great as usual. They also do my chimney sweeping!!!"

"Our two chimney crowns were in desperate need of repair. I heard from Chris in less than a day. He scheduled an appointment and he was here when he said he would be with texts updates for arrival time. His quote was very reasonable. The next day Chris's workers came. They were very professional and did everything we asked. Chris was very responsive through the whole process. If you are looking for a prfessional, honest businessman than Clark Chimney would be a great choice,"

"I recently had the pleasure of engaging the services of Home and Hearth chimney and masonry co. For some chimney repairs, and I must say, I am incredibly impressed. Their expertise and professionalism have left me with nothing but praise for this outstanding chimney business. I won’t hesitate to call upon again in the future. Thank you!"

"Everything went well from start to finish. The whole job was completed in one full day. No mess from the masonry work was left behind. I would recommend Buckley's Chimney Service to anyone looking to have any chimney/masonry work done. Also there wasn't a deposit needed to start the job either, he takes everyone on their word."

"Chimney cleaned and caps placed."

"Bob was very friendly and knowledgeable. We have had issues with our gas fireplace since it was installed by the builder. There was a very bad odor that kept us from using the fireplace, and it was very drafty too. Bob identified the problem right away. He inspected the fireplace, added some insulation to it and cleaned it.  
He gave us instructions about what to expect regarding the odor, a description of what different odors mean and told us to call him if the problem persists.

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"Two gentlemen arrived, very courteous and professional.  I escorted one gentleman to the furnace area to investigate what would be cleaned.  I was amazed to see what I saw!  Soot (looking more like crumbled dirt and sand) nearly filled the flue; solid evidence there was a serious and potentially unsafe problem in that side of the chimney.  The other gentleman shared that he'd go to the top of the chimney to advise me of the condition.  He also took pictures on their phones so I could see the condition above.  There was no cap on the furnace chimney (I had one on the fireplace chimney).  He also looked into the fireplace chimney which I greatly appreciated.  One gentleman advised me of the cost of the repairs, I agreed to the cost, and they began working.  These gentlemen were outstanding; demonstrating great concern for the safety of my home.  I would not hesitate to use them again.
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"This was a fabulous $99 deal i bought from angie's list. He responded to my e mail right away and came out the same day to do the work. He gave me the pros and cons of what I have now (which I've decided to keep for the time being) and did a great job cleaning out the gutters and putting stuff back together that had blown away with the last big wind storm. It was a wonderful experience.
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