Get matched with top chimney cap pros in Laureldale, PA

"BUYERS BEWARE! We were excited to sign the contract and really felt that this was the correct choice for a rental we own after reviewing feedback on Google, HOWEVER, we were so WRONG. Salesman assured us that was no difference between paying cash, credit card, money order, etc. To our surprise, credit cards ARE charged an additional 3 percent surcharge. This would have been nice to know after spending over 37,000.00 for a roof. Their response was, well we have no control over what the salesman tells you and there is absolutely nothing they can do about the surcharge. So as the roof was being installed we were told by the supervisor on duty that all the debris would be cleaned up upon completion but that did not happen. In fact our tenants sent us pictures of handfuls of nails, staples and debris that was scattered all over the gravel parking lot that surrounds the front and side of house. Called Bachman's the following day and they sent out a project manager to view the debris, but WE were REQUIRED to be there when he arrived. The project supervisor cleaned up some of the nails, but not all since he only had a tiny magnet and this is a huge parking area. He said the crew that installed the roof is from Trenton, NJ and he would need to send them out in the next few days to clean things up. He said that they use "hundreds of nails when installing a roof and if a hundred drop to the parking area, well that's pretty good", WOW! We were also told by the project supervisor that he was INSTRUCTED NOT TO LEAVE until he had a check in hand for full payment, even though the property is surrounded by debris, nails and staples. We did not have our checkbook on us at the time so he followed us home and waited outside our house until the check was handed to him. After giving him the "post dated" check, we told him to wait three days for the money to transfer to the checking account otherwise our account would be overdrawn WHICH HE AGREED TO. Needless to say, he cashed the check the VERY SAME DAY that it was handed to him, OUCH VERY UNPROFESSIONAL, now we are facing over withdrawal banking fees. The only thing this company cares about is the money (and they need it IMMEDIATELY) even though you are not happy that your property is surrounded by staples, nails and roofing debris. The picture below was collected from only a 3' X 3' area. We are current owners of a family-run business for years and have NEVER and will NEVER treat a customer in this manner. Please take our advise and STAY AWAY. Bachman's is way over-priced and we should have chosen one of the 5 other roofing competitors who were at least 13,000.00 less than Bachman's. LESSON LEARNED THE HARD WAY."

"Worst service I’ve ever have experienced. They wanted to sell me the product, never told me that there was an early termination fee and another penalty for an initial offer they gave me. Had double charges every month, once for the oil they provided (which they never told me they were going to provide before coming. They just came without my knowledge and then I find a high amount bill) and another for an “automatic payment” for 500 that they never could explain. The didn’t even fix this issue and it kept happening every month even after I cancelled the service. Then having to call them is a hastié for the refund of the 500. Stay away of this company"

"Everything couldn't have gone any better. Attention is paid to details, the painters were all polite, professional, and prompt. From top to bottom, they are careful, thorough, and work with you if you have any concerns. I have used Stirling before and I will recommend and use them again. 5 star to you all! Thank you guys!"

"Arlan and his skilled crew did an outstanding job. They were prompt, polite and finished the job on time."

"Joyland Roofing was a good choice for us. Our roof looks great. Their crew came in and knocked on the door at 7:00 on the dot. Within minutes they were at work and didn't stop until the job was finished and the yard was cleaned up. They did a great job."

"Mast Roofing & Construction View all Mast Roofing & Construction 4.9 (449) Roofing contractor in Berks County, PennsylvaniaOpen OVERVIEW PRODUCTS SERVICES DIRECTORY REVIEWS PHOTOS BY OWNER ABOUT Reviews from the web Facebook 4.9/5 80 votes angi.com 4.8/5 87 reviews HomeAdvisor 4.7/5 42 reviews Google review summary 5 4 3 2 1 4.9 (449) Reviews All inspection47 pictures27 estimate25 informative22 +6 Sort by Most relevant Newest Highest Lowest SAM M 2 reviews·1 photo Working with Chris to come up with a strategy on the repairs needed to my specialized tile roof, was beyond exemplary. Not many companies have the experience Mast does with this roofing system and Chris was instrumental in finding … More Photo 1 in review by SAM M Ashley Wakefield 2 reviews·6 photos 7 months ago Positive: Professionalism, Punctuality, Quality, Responsiveness, Value We had the unfortunate experience of being scammed by someone who created a fake website, roofing license, and company. We were trying to save money and went with the lowest quote. Learn from our mistake! He nailed shingles and sprayed … More Photo 1 in review by Ashley Wakefield Photo 2 in review by Ashley Wakefield Photo 3 in review by Ashley Wakefield Photo 4 in review by Ashley Wakefield +3 Mast Roofing & Construction (Owner) 6 months ago We're sorry to hear about your previous experience, but are glad that we were able to assist you with the project! Thanks for sharing photos as well! Stacy Gibbs 2 reviews 2 months ago Keith was very professional and informative about the services and the product being used to replace my roof. He made me feel comfortable and confident to use their company to take on this very important task of replacing my roof. I was … More Mast Roofing & Construction (Owner) 2 months ago Thank you for the wonderful review Stacy! So happy to hear you've had a positive experience with our company so far, and we thank you for trusting us with your home. Brian Strouse 1 review 2 weeks ago NEW Was very nice and punctual. Laid out all our options very good. He was very well educated on all the aspects of doing the roof. Showed us a few options we didn't know about but liked. A very pleasant experience. No pressure. Highly recommend him and his company. Mast Roofing & Construction (Owner) 2 weeks ago Thank you Brian! We're pleased to hear that Erich was able to provide insight and options regarding your roof. We look forward to working with you! SAM M 2 reviews·1 photo Working with Chris to come up with a strategy on the repairs needed to my specialized tile roof, was beyond exemplary. Not many companies have the experience Mast does with this roofing system and Chris was instrumental in finding solutions, like removing the existing tile over the garage pent roof to be used for the various repairs on the main roof, so the repairs used the same color and didn't scream that it was a repair. They don't make these terracotta tiles anymore (mine look like cedar shake), so cannibalizing the garage roof was the perfect call. Now we have extra for future fixes. The new asphalt section is barely noticeable from the street that it's different from the main roof. Thank you to Chris and the rest of the team they were such a pleasure to have working on the house. The pride they all took in their jobs was clearly evident."

"My job was a small job & weather in our area has been nothing but rain, putting any contrator behind schedule. I didn't have much hope of getting the problem fixed before the next storm, but these guys took care of it quickly & before we had any more rain! Returned my call promptly, arrived when scheduled. The workmen were polite & prompt & did exactly as they should in a timely matter. I would recommend these guys to anyone."

"I am sure that all positive reviews for this company are fake. Nothing that was promised to me was delivered. My siding project is still ongoing for over 1 month. Was told that it would be done in week. Had one rain day. They have system like this: 1) sales person who never installed anything he will promise you things that obviously are not true, 2) crew that is subcontracted but not Gunner, mine was driving for over 2 hours away, 3) person who oversees the project but has little control over anything, no supply, doesn't know the crew, crew does not listen to him, main office does not listen to him, 4) main office does not reply to you. They just tell me to talk to project manager who has no control. So you understand that if there are any issue you are on your own. Quality or work is not good. Many times I had to point to the crew what's wrong, planks are broken yet they were still installing it, caulking is done they way that I can do it better, they cut wires to awning etc"

"It was very good."

"Everything was done with the upmost perfection. They were very professional and yet very personable. I would recommend them to anyone who needs chimney repairs, cleaning, etc. Top-notch!"