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"Went well. They replaced rotting wood roofing and rafters that were rotting. They cleaned up everything."

"The crew came to the house and modified their way of working to accommodate the tight work space. They were friendly and went above what they had to do by saving my flowers out of my flower bed before they began digging out the space. They answered my questions and explained how things were going. The company owner often checked in by phone and in person to communicate with me regarding the job."

"RoofX didnt excellent work on repairing my roof and replacing my gutters! Very professional workers. Brian is very professional and excellent at explaining the work that is being done, also Brian is a good listener to the customer… reassuring the job gets done up to customer specs."

"Badass guys!"

"I'd like to share my disappointment and frustration with the recent bathroom remodeling project that Install America completed for me. The project was signed on October 29, 2022, started on January 12, 2023 and was supposed to be completed within 1-2 weeks. However, the project did not finish until March 27, 2023, taking over 2.5 months instead of the promised timeline. This significant delay caused me a great deal of inconvenience as it disrupted all my life plans. Additionally, living on the construction site for 2.5 months was unhealthy and stressful, which exhausted my nerves. Furthermore, I was disappointed with the lack of from the assigned project manager. The project manager never called back to provide updates on the project's progress, which left me in the dark about the timeline for completion. To make matters worse, after agreeing on the cost of the project, the salesperson added an additional $10K, referring to the fact that something was forgotten. This is unprofessional and unfair. Quality and quantity of work performed does not match the cost of the project, and I feel that I am being overcharged for services that were not adequately provided and while I have attempted to address my concerns with management, I have been met with resistance and have not received an itemized bill that justifies the charges. In response to these inconveniences, Install America graciously installed two additional niches (that were already in the contract), which is not adequate compensation for the stress and inconvenience caused. The $500 compensation was also insufficient. Overall, I am extremely dissatisfied with the service provided by Install America. I do not recommend Install America to anyone. Stay away from them. Eugene"

"Don't hire these guys! Learn from my mistake. I spoke with Zach Clapper in October of 2021 about installing a new metal roof on my home. He seemed like a good guy that could be trusted and seem to know a lot about Roofing, and they also had the best price in comparison with other people in the area. I went ahead and hired them they came quite quickly they installed my roof on November 17th 2021 I had them put a metal roof on my entire home and they had it done within 3 hours. It looks good and I was pleased with the job. Before hiring Zach Clapper and RCS I made sure to ask about how the warranty worked. He told me it was a lifetime warranty if I ever had a leak or any issue from the metal roof that they would come and fix it . The one thing that caught my eyes in the warranty he did mention that they do not cover water damage inside the home. Which concern me because if they installed the roofing incorrectly and there's a bunch of water damage it would be on me to pay for it. He assured me that I would just need to notify them within 30 days of noticing the leak oh, and he also stated that the state requires them to fix any inside damage up to the first year of installation, and after that I will always have the lifetime warranty if there was ever an issue and so on. On November 12 2022 I noticed a leak coming from my kitchen ceiling I contacted them right away. After verifying who I was Zach Clapper apologized for the issue I was having and said he would send someone down that week to look at it and fix it. I contacted him again on November 17th 2022 which was the official year-to-date since it was installed. I asked when someone was going to be down because I didn't want to wait too long because more damage would happen to my ceiling. He told me that they tried to send someone down but it was too wet to get on the roof and that he would check out the weather to figure out a day to come down and do it. I waited until after Thanksgiving to contact them again on the 26th we had some good weather no snow no rain and told him it was clear and when I could expect them to come and I heard nothing in response. I also tried calling I left voice messages I emailed his personal email I emailed the business I texted both numbers that were available to me I received no reply at all I waited until the following Monday the 28th to contact again and ask when he can get somebody down here to fix this and I got the same thing no reply. I tried contacting the next several days and received nothing. I feel like he was leading me on until I got to the year to date on November 17th 2022 even though they offer a lifetime warranty I believe this is just a scam they obviously had no intentions of correcting whatever is wrong with the roof. I'm now contacting the Pennsylvania Labor Board and anybody else I have to, so please rethink hiring these guys, for your own well-being! At the point of this review it's been 20 days since I notified them, 20 days of a leaking roof and water damage to my ceiling, and I can't hire anybody else to fix this because then it voids their warranty so that also could be a reason why they are non-responsive so you'll go elsewhere and they get off scot-free."