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"Things have to be pretty bad for me to leave a negative review. I hate to do it but in this case it’s necessary. Frank came over to look at my fridge and had an extremely thick accent. Not a complaint but there was a large language barrier to begin with. When he came into my house, he said he was from house. Which I now realize he meant house appliance repair but even with the accent I know he didn’t say anything after house. Now I had called several people from houzz and Angie’s list. I KNEW he was hired From angi because I called his company purely because there was a special offer/promotion for the service charge. I said to him oh I thought I got your number from Angie’s list. Frank told me they were the same thing. I asked him directly if Angie’s list and house were the same thing. He said yes. Ok, I chalked it up to maybe he didn’t understand my English. It’s important to note that when I made the appointment I mentioned the promotional discount on Angie. She said to tell Frank when he showed up. Then after he was in my house, Frank said he would not honor the discount. He said he knew nothing about it. Even after I showed it to him on the website he still would not lower the very expensive service charge just to enter my house. So I told him water was laying under the bottom ice drawer and freezing. He seemed to know what the problem was without even looking at it but when opening the fridge, he mentioned the seal should be replaced. But he also added …in the future. That it was not necessary right now. Then he told me he’d be back in a few days when the parts came in. He started to walk to my front door. I had to ask him what parts he was ordering. Somehow, without any discussion, he also put in an order for the refrigerator seal. I asked him how much the Parts were. He gave me a serious attitude like he was bothered by a stupid question. I told him I was not going to OK any charges until I had that information. He said he wasn’t sure of the prices and From what I could understand, I heard he was going to just tack it on the credit card that I had to give them when I made the appointment. He was very rude and seemed frustrated that I couldn’t understand him. I was very polite about it but I did have to ask him to repeat himself multiple times. I asked him to send me an estimate for the repair and we could possibly make an appointment after I saw the price. Frank told me he would send it that night. I did not receive it. Then theres the phone number weirdness. I was Repeatedly given a different telephone number every time I tried to contact them. I would call a number, had to leave a message, and then someone would call me back from a different number. On their message, they gave me a different number. I found this all to be very shady. They called me once after that and just left a message letting me know they took the liberty of making an appointment for me. It was my machine so I had no conversation with them. I called them back the day of the appt. and then was told the part wasn’t even in. So the service guy couldn’t make the appointment that they had scheduled for me without my consent because the parts (I never approved because I never received the estimate) did not come in and they never even called to let me know. Then I never heard from them again. I called several times. They never called me back. I finally gave up. I was so aggravated and there was/is absolutely no trust with this person or his business. So I had to pay $189 for him to come out just to look at my fridge seals that was not even why I called him. I later saw his website where it specifically states that they like to talk to people first and try to troubleshoot over the phone so as to save customers from having to pay that service charge. I was not offered this service! Considering that when he came in to my house, he didn’t need to even look at the freezer added to the fact i showed him the offer for discount service charge, I really don’t understand why I was charged so much. I ended up calling another company and it was $106 for them to come out and repair the problem. The whole encounter, from beginning to end, was a nightmare. It would’ve still been bad if I hadn’t had to shell out so much money. I won’t even use Angie anymore. That’s how bad the experience was."

"These guys are the best! They are honest and trustworthy. You can trust they will get you the fairest price in the area for great quality service. They will also work with you every step of the way to ensure they are meeting all expectations. I plan to only work with these guys again in the future for all my excavation projects this spring."

"He was very prompt and came when he said. He does all my work and my personal home as well. I build new homes and he is the only plumber I use."

"Keeps us up and running year after year. Great service techs. "

"Excellent customer service"

"Successfully completed the job! Basement is dry. A warning about the amount of mess and leftover dust would have been nice, but overall, a job well done."

"We did the demo on our old two-tiered decking. Betterliving built a new upper deck from composite with aluminum railing. The lower deck was replaced with as 12X15 sunroom. The process from start to finish was a pleasure. All employees were friendly, knowledgeable, skilled, and prompt. Price was better than anticipated, so we went with a 4-season sunroom instead of a 3-season. The worksite was safe, clean and orderly, and the quality of the build was excellent. They worked through some miserable cold weather too. Deck – Betterliving’s construction quality was a major improvement to what we previously had. Their suggestion to use two colors on the railing worked out great too - spindles are a different color that the rest of the railing. Sunroom - also very solid construction. It is insulated well, and also helps even out the temps in the family room it is attached to. The gable style not only looks nice, but makes the sun room look bigger. They built a small landing off of the sunroom entryway too. It is important to note that they installed the flooring and contracted the electrical. Flooring and electrical work were included as part of our quote with them. Not all of our quotes from other businesses included flooring and electrical work, and would have been an additional cost. Having everything included in the quote also meant we had one project, not several projects. Deck/sunroom/landing materials – decking and landing materials were the same composite materials. The sunroom skirting was also the same composite. This ties everything together visually, and improves the overall look. Electrical work – Knorr Electric completed all the electrical in the sunroom (interior and exterior outlets, exterior floodlight, and hung a ceiling fan). They also replaced all of our outside lighting on the entire house while they were here, and moved a bathroom light inside. They were also friendly, knowledgeable, skilled, and prompt. And quality work from them too. We will definitely contact Betterliving and Knorr again for any additional work we want done. They are highly recommended! Note that Betterliving in the Erie, PA area is connected to DBC Remodeling and Construction (same employees). DBC came highly recommended to us from a friend."

"Extremely well I'm very picky about the way I want things done and Mike and his crew did a wonderful job!!! Would definitely recommend and hire again!!!"

"They did a great job"