Manfredia's Carpentry & General Contracting, LLC
Arbor, Pergola or Trellis - Build CustomArbor, Pergola or Trellis - Build Custom - For BusinessCarpentry Framing - Install+7 more
Serving Devon, PA and surrounding areas
Approved
Super Service Award Winner
In business since 1989
Free estimates
Warranties offered
"We solicited several estimates and all were in the same range. We found Manfredia through this site with consistently positive reviews. We chose them primarily because Wally was detail oriented in providing the estimate and very receptive in answering our questions during that process, and we were confident in the quality of work we'd receive. Our expectation based on discussions was that Wally would be onsite most/all of the time to drive and supervise the work being performed.
The pro's
- The finished product is good in general. We receive compliments on the overall appearance.
- We're very pleased with the woodwork and trim. All framing and construction of the bar were handled almost entirely by one of Wally's people and were excellent.
- Everyone on Wally's team were polite and professional. Wally himself was personable and receptive to feedback at the end of the project.
The con's
- The project was completed significantly later than promised. Wally estimated it to take 2 months but took 4, after starting 2-3 months later than expected. Overall it finished 9 months after signing the contract, which caused it to overlap with us having a baby despite Wally's assurances on several occasions that the project would be done prior to the baby being born.
- On all but a handful of days days there were 1-2 workers onsite for a few hours despite the timing issue described above, with a rotation based on specific tasks, and at times when different workers came out there didn't seem to be a full understanding of details of the work to do. Wally was onsite at most a couple hours per week and did not seem attentive despite the size of the project. He was responsive in spurts when we contacted him and voiced concerns over the timeline and quality of certain work (i.e., sent out a larger team for a day and/or came out to do a few hours of work himself). Work was redone when we pointed out issues we saw but otherwise there did not appear to be any substantive quality assurance. We actively followed up on permits ourselves to try and reduce delays.
- The contract indicated the company's in-house electrician and plumber would do that work but it was subcontracted. The plumbing was satisfactory, but the electricians showed up several times without a clear understanding of the work to do. For example, we had baseboard heaters as part of our project plan, and it was discovered at the end of the project that the wiring was not done to install the heaters. The electricians had no knowledge of installing heaters. Holes had to be cut in the walls and ceiling, then the wrong type of heaters were installed and had to be replaced. Light switches were installed without dimmers and had to be replaced. Lights above the bar were wired to the wrong spot and holes had to be cut to move.
- The drywall/spackle work is mediocre. Finishing of certain soffets and corners are not right angles. There are visible cracks continuing to form, screws, lumps, ripples, corner tape, etc.
In terms of the overall finished product, with improvement in the drywall work, we would've been satisfied with the quality of work. However, we would not choose Manfredia again for this job or to do others, primarily due to the approach to managing the project. We expected greater attention and felt we had to take responsibility for various activities that we expected the general contractor to do. The timeline did not fit the expectations we were given and we repeatedly stressed as critical. We communicated these thoughts to Wally at the end of the project and he was receptive to the feedback.
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+24
Response time7 hrs
8 neighbors recently requested a quote
Recommended by88%of homeowners
