Best sump pump installation pros near Concord, PA

"Shawn and his entire team were friendly, polite and took great care to keep our home clean and with little inconvenience during the project of drain tiling and installing a sump pump in our basement. They also fixed a crack in the wall that was discovered after the estimate was created."

"I signed up to have a modular log home built on an existing foundation. The builder had a number of specifications that needed to be met to get the foundation ready for the new house. I contacted 8 other companies, but no one could help me with my long list of tasks. When I finally got ahold of Highlander Waterproofing, I started by telling them I was a problem child. I listed all the work that needed to be done and Mike told me that nothing on my list sounded sounded scary. I got a couple of visits from Mario, the manager, and Mike, the senior engineer, and one of their senior job bosses. They were all knowledgeable, helpful, positive, and suggested that I use steel supports instead of concrete to save space. Work started in August when Dewey and JT started knocking off the top 2 courses of block. "The Gents" - Dewey (the job boss) Devon, Jimmy, Matt, and Dave - did wonderful work. Because of Murphy's Law, we had to knock some walls down and rebuild them because of bowing, and we ended up adding an internal French Drain. They set rebar, poured tons of concrete, dug footers, put up steel support beams, installed glass block windows, put down sill plates, and rebuilt the front where the garage doors will be. I cannot even begin to say how pleased I am with the work they did. And they were a lot of fun to boot! They let me video them daily, tease them mercilessly, and they had the good grace to laugh when my dog made off with their breakfast jerky. There is still some work to do when the house actually gets here in April - insulating the outside wall, backfilling, putting the sump pumps in, rebuilding the center wall, and digging footers for the porch. I have absolute confidence in Highlander Waterproofing and "The Gents." I would recommend them highly and with no reservations to anyone who needs foundation work. I will add to this post with the final pictures in April."

"Ehhh. Most of the job they completed seems fine. We have not had any major issues yet. There is still one smaller issue they have yet to resolve. I reached out and the owner said he would let us know when they could send someone but it has been several weeks now and we have not heard from them. The biggest issue has been communication, which is awful! When we initially met with with owner, he seemed great. He was down to earth and explained things well. After they started there was zero communication. We had no idea what was going on. Suddenly they stopped coming. They did not tell us they were done or explain anything about the new sump pump they installed. We were avoiding parts of the house they had closed off and we were keeping our animals locked in rooms for a few days without them showing. I had to call the owner to find out what happened. The workers also somehow got access to my garage through a code which we had never used and did not know. I personally saw someone get into my house that way instead using the front door. When I asked the owner about it, he basically called me a liar. So again although the job seems fine, the experience was not a good one. I would not use them again."

"We called and asked if someone could come by and provide an estimate to diagnose/repair some cracks/separation we noticed along our stairs and ceiling. We were fortunate enough to have Mitch Welliver assigned to our inspection! He was extremely knowledgeable, patient, and thorough in describing his findings and providing us with some options. While here, I asked if they also installed sump pumps and, although this last minute ask likely made his visit to your home that much longer, he handled it like a true professional and never made us feel like it was an inconvenience. I’m truly grateful for the time he spent and various pricing options he was able to provide. That flexibility goes a LONG way and we now feel confident that choosing Baker’s was the right call!"

"Austin and Eli installed a new hot water heater for us. They did an outstanding job, very efficient and professional. They are a great business to work with. If you need any plumbing work done, please contact Austin you will not be disappointed. I highly recommend this business!"

"They were very professional, and knowledgeable. Just about everything that could have been bad with my well pump was. They were here all day and did a great job of getting it fixed and making sure it was right."

"Rantz and Ben did a great job for us....the new pump and tank have given us real water pressure again. Great company to work with, I recommend them highly."

"Everything went well. We are very satisfied with the installation and looking forward to saving money on heating bills!
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"Great job, replaced old draining system from previous owner and placed a French Drain around the basement alleviating my water issues. Only issue I had is that they removed a 1 yr old Sump Pump and never gave it back after my request numerous times. That's been at least 3 months ago. Good group of guys!"

"These guys were fair and honest about the entire project. They do not try to oversell you in basement waterproofing items or any additional work. I was quoted for a sump pump addition and received exactly what I needed. If I need anymore basement waterproofing work, I’ll be sure to contact Cumberland waterproofing."