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"Better than expected"

"Original date to start job was 11/13/24. 11/20/24 I texted and asked what happened. He said he would start the job on Monday, 12/2/24. 12/9/24 got an email that he would be coming the next day, 12/10/24. Then, he received an email that it was too cold to install rails, and he would come on 12/24/24. Rails were installed, and Dominic stressed he needed to receive the balance of the invoice. I asked him when he would remove the boulder. He had to get back to me. 2/21/25 Dominic said he would come the first week in March 2025 to remove the boulder. I contacted Dominic again via text on 4/1/25, got a message on 4/2/25 that Dominic would come next week to remove the boulder. Got a message 4/10/25 that Dominic would come the following week to remove. At some point after this, when it was not done, I spoke with Dominic, and he proceeded to talk over me and said he was not going to remove the boulder."

"Goodfellows was fantastic! They scheduled to do the work soon after the visit and appraisal. The work was done in 1 day. Goodfellows left the area clean and completed as had been discussed. I would recommend them to anyone needing work completed. The workers were very considerate."

"Collins Paving did a new asphalt driveway June 2022 for $15,000. The install it was a major headache. Jerry complained entire time- about me, my driveway, the job, even his crew's work ethic. That fall of 2022 the driveway developed ponding in three large areas. I left emails, phone messages and never got a response. On May 5, 2023, I contacted them to seal the driveway (per their instructions at install). They responded right away. When they came out to seal, July 16, 2023, I explained the problem and was told to 'call the office'. I called weekly for 2 months. Finally, on September 9 Jerry and Steve came over and were quite confrontational with me. It was very uncomfortable, but I bit my tongue because I wanted it addressed. In the end, they both acknowledged the issues and recommended I have them address it in the spring and give 'one more winter'. I started calling & emailing in late March 2024. I finally got an appt in August. I waited all day until 4pm, made several calls the 'office' (no one answered). When I called the following week to inquire about my appt., Shauna said that Jerry and Steve came over and no one was home. Not true. Since then, I've called again and again and it's the same response from Shauna. "I'll let them know'. When i ask when I can expect a follow up, I'm told, 'I'm not sure, they are on other jobs'. I've kept track of how many times I've called and its over 30 times. They have no interest in talking to me. Shauna answers the phone and takes another message. At this point, less that 3 years after install, my driveway is sinking, cracks are forming, and I am forced to get resolution through 3rd parties. All I wanted was help figuring this out and I was hoping we could work this out together but I’m being ignored. I would avoid Collins Paving. There is so much more I could share."

"Mike and his crew were excellent throughout the project. We couldn’t be more thrilled with the outcome. The new concrete really elevated our curb appeal. I would definitely hire him again, as this is the second project he has done for us. He replaced the driveway at our previous home with the same stellar results."

"The communication was adequate for a company. The workers showed up. The quality of work , I have to question. Very sloppy work. There are spaces that look horrible grey substance on the woodwork in our garage. Honestly, I donâ  t know if the eyesore we originally need fixed was fixed appropriately. I guess we wonâ  t know until it cracks even more It is covered in the flake epoxy"

"Shane was very helpful, transparent, and creative with our job. Quality and craft was top notch. He helped us find a way to make our sidewalks make sense with the awkward layout of our house."