"I had a previous company come in to waterproof my basement and they charged me more than Once and Done and did a horrendous job. They didn't do it correctly and more mold grew. Once and down came in, tore out the previous work and put in their system and my basement is completely dry even during the wettest months & completely mold-free. They gave excellent customer service and priced the job VERY reasonably. This is an honest company and do super work. I would give them 10 stars if I could."

"Super professional, efficient, and great finished product. Weâ re very happy with the work and would definitely recommend this company to anyone looking for a basement waterproofing system."

"They did an excellent job waterproofing our basement and in a very timely manner. But the price was a bit high"

"Dave with 2 other workers were prompt and efficient. They came when they said they would and finished everything in 2 days. Everything looks fantastic because they protected my personal space with a plastic shield and cleaned everything up. Dirt and rubble was hauled away and they even sprayed my walkways outside. They installed the basement system and connected all my outside downspouts. I would highly recommend Highlander to anyone who needs waterproofing because they went above and beyond to make sure I was happy."

"This was a great breath of fresh air! Truly wonderful. Dan was incredible. He checked everything thoroughly, every crack was inspected and every concern was addressed. He was professional, friendly and knew what he was doing. He didn't try to sell us anything that we didn't need. He gave us a list of items we could do to make the space more waterproof, like caulking around the bottom of our double doors. He also suggested that we keep an eye on the cracks and take photos to document if the cracks spread. He was happy to hear that we were very happy with his inspection. This was the best free estimate we've ever received. He didn't try to sell us anything. He mentioned that they had a dehumidifier that is also an air purifier and would likely help with my allergies. So, if the other dehumidifier ever breaks, I know where I'm headed to buy a new one! Dan is part of a company that is extremely professional. They sent out a letter prior to our appointment to introduce Dan to us. It had his photo, a bio and even listed his family member's names. I felt like I knew him even before he showed up. This is a great way to do business. They even sent a book on basements that went into great detail about what could go wrong and how they can fix it. I enjoyed reading the book. I learned more about basements than I ever thought possible. I can't recommend them enough. If you ever have a basement water issue - CALL DAN at BQ Basement Systems! He'll provide you with the facts, truth and nothing less, or in my case nothing more!"

"Seamless experience from start to finish. Todd was super knowledgeable and through on the consult/ sales end. The install team made quick work of the project. Their work was top notch and my basement is now completely dry. I would recommend their services to anyone with basement or foundation issues."

"Team is professional, estimate was accurate, they are very conscious of explaining the work as they go and they work clean. The owners take great pride in doing good work with products that do the job. They considered not only drain installation but the overall site to ensure landscaping and drainage would help keep the basement dry. I would highly recommend this team for basement waterproofing work."

"The work was messy but The crew was very hard working. The jackhammer hit a pipe under our sink. They came back to fix that. While the amount of water was drastically reduced in our basement, I will never feel secure enough to finish it. They have returned 4-5 times to troubleshoot the problem because their service has a lifetime guarantee. The last time they came (2 years after original job) they added another sump pump and redug one of the ditches. It seems to have helped but I still see a very small amount of water seeping through a few cracks in the floor. With two small kids in the house, it's exhausting to keep having service people in and out of your house. I'm not happy it took so many visits, but I think overall that they were fairly quick in responding to my calls and getting out to our house."

"Basement has been completely dry since the repairs despite torrential rains.
"

"Waterproofing One s work was very well done in a timely manner."