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"job was done in a timely manner, however was not done in a professional workman like manner, Which the contract states it would be done. When the estimator came he explained what would be done to eliminate water issue. When we asked how does water get removed outside and how they would undermine stairs and walls he simple stated the installers will go over that with you when they come. The installers said they would be channeling under the step and walls, which are only 2 1/2 inch walls. The last step was also a simple channel as well. More time consuming perhaps, when you charge $3000.00 more than another contractor, homeowners are believing they are getting a professional job! They cut her stair runner instead of peeling it back so it could be glued back down. she needs replace whole runner now and company could care less including there estimator! sheetrock replacement also more expensive because took a hammer to the walls instead of saw zall,nice straight lines! also have photos."

"Wonderfully done work from very stand up guys. The crew is personable and works quickly. Everything that was needed was done and comes at a good cost. We are very happy with the results and would recommend anyone needing any excavation work to go with Brian. All piping looks great, and they did a lot of work in the time that they were here."

"I am an extremely dissatisfied customer.This job has too many mistakes to go into them all.They were willing to repair a few of them like siding coming off,nail under siding and trimming off some J channel.They were not willing to even admit to other mistakes such as uneven corners,siding that doesn’t match on both sides of windows, siding that is not level or cut short or missing above window.As for the roof I found out it’s cut short,seals were missing and rake edges are installed improperly.This job is a total failure (beware of looks good from road) I decided to trust this guy from the start.What a mistake that was.He told he was rated #5 on Angie’s list and I didn’t check till after he trashed my house. I couldn’t find any rating for him although their were some reviews.He had good reviews but last 2 were in 2015 and not good at all."

"I did not get the service that we originally talked about I am very unhappy"

"Rick at Epic took our deposit money and guaranteed a max amount would be withheld if we backed out our project. After receiving a quote that was $70k over our budget, which he said he could work within our budget and would not provide a quote without deposit, we decided to back out. During the whole process Epic cancelled or rescheduled meetings at the last minute several times and was overall unresponsive. Epic the billed us double what they initially said would be the max. After much discussion they finally agreed to honor the original agreement. Since then, they have not sent any additional refund that was agreed upon and have stopped responding to communication. This was our first experience with a home builder and the worst experience I’ve had with any vendor of any kind. There are plenty of builder options, STAY AWAY FROM EPIC!!!"

"TLDR: Avoid at ALL costs. We engaged with RamJack to get a quote for the foundation repair at a rental property of ours. We received a quote, and roughly a month later (on 7/25) after having closed on the property, we executed the quote through their online portal. A day or two later, I received a voicemail from Kim at their office asking how I wanted to pay the deposit (just shy of $6,500). After a few rounds of phone tag, we were able to pay the deposit via card with a 1.5% fee for the card transaction. At that time, Kim relayed that they would be in touch "soon" regarding scheduling the work. After a few weeks, I reached back out to their office and was told that the work would begin in "late September or early October" as they had a few larger jobs in the queue that needed to be completed before they could start ours. On October 27 - after unsuccessfully reaching out through their website - I tracked down a personal email address via their dormant company Facebook page and contacted the owner of the company by email. I referenced our contract number and the cancellation clause in the quote turned agreement and requested to cancel our contract and an update on the timeline for returning our deposit. Later that day, the owner responded claiming that he was not aware of our project and requested the address. I shared the contract, the address, and the dates that the contract was signed and when I spoke with his office staff. On 10/28 he called me while I was in the middle of a work meeting, so my husband took the call. The owner (Skip) proceeded to give my husband a song and dance about our contract not matching the name in their system and a disorganized office staff and that was why our project had not been included on their schedule. He concluded by saying he would go to the house "today" and be ready to start the project "on Monday". In fact, he did go to the house on 10/28 because we received a message from our tenant asking why he was there. On the call, my husband reiterated that we were canceling the contract and wanted our funds back. Skip confirmed that he would get us the money "ASAP" and requested we text him our address so he could "drop off the check tomorrow". On 11/1, my husband followed up to receive a timeline for the refund with no response. On 11/2, I followed up and indicated that if we did not receive the funds in a timely manner we would be forced to go through a Legal route. Skip immediately responded in an inappropriate manner and clearly took an aggressive defensive position. Throughout the remainder of the day he sent condescending text messages including stating that his holding our deposit and not refunding it was "your problems are not my problems." We finally received a check in our mailbox - hand delivered - on 11/9. Upon depositing the check at our bank on 11/14 (delayed due to the Veteran's Day holiday bank closure) we assumed that the issue was closed. As of today, 11/16, the check has bounced. Not only do we not have our deposit returned (nor the % fee charged to process it by credit card) but now we will also incur fees with our bank for depositing a bad check. Upon notifying Skip that the check bounced his entire response was "there's money in the account." Clearly, we will end up going the Legal route at this point which will only result in us spending even more money to try to get our money back."