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"East Coast comfort did the most horrible thing to us, and they have treated us with utter contempt. We have been with East Coast Comfort since they began when Ed McCollum and Anthony Mongeluzi started the company in 2006. Both Ed and Anthony were to our home in the early years of their business, performing maintenance and repairs, and one of them was here when they installed our current unit. We gave them a favorable review on Angie’s List, and we have never had any complaints about them in almost 20 years, until Lisa Hawthorne. We schedule routing maintenance, so we do not have equipment failures and outages. We have repeatedly been asked by Ms. Hawthorne of East Coast Comfort to reschedule our maintenance appointments, and we have always acquiesced. This occurred again a few weeks ago, and we rescheduled for last week. Ms. Hawthorne again called the day before our scheduled maintenance appointment last week, asked again to change the appointment because of the volume of emergency calls they were receiving, and we agreed as long as Ms. Hawthorne promised we would be given priority scheduling if our system went down. The next day, our air conditioning failed, and I contacted Ms. Hawthorne. A technician came to our home on the afternoon of the next day, but he said parts had to be ordered, and it could be days before they would arrive. I have emails supporting that we requested Ms. Hawthorne to order the needed parts, and she emailed back that the parts would be $1500.00 and labor $500.00. Though we made it clear from our emails that we wanted to get the system repaired as quickly as possible, she did not order the parts and would not grant us priority scheduling. When we learned of this betrayal, we contacted William Henderson Heating, Cooling, Plumbing, and Electrical Services. They worked us into their schedule for same-day service. I have an email exchange that proves how disdainful Ms. Hawthorne was to longtime customers of East Coast Comfort, both of us senior citizens, and one with a cardiac condition. A request we made to Ms. Hawthorne to speak with Mr. McCollum or Mr. Mongeluzi was ignored. In other words, other people had their systems repaired because of our kindness, so we can swelter in the heat and humidity. I consider their behavior toward us to be elder abuse. Good riddance East Coast Comfort, we are now receiving our comfort from William Henderson."

"Don’t hesitate - make the call; we’re so glad we did! I will definitely call Paradigm Plumbing for our future projects! It was such a pleasure to work with Ross and his crew. They respond quickly and their work is top quality."

"Wow, blown away by the work Jeff and Water Heaters in a Hurry did. I am stunned by the professionalism, honesty and transparency, the depth of their skill and knowledge, and the downright far more than reasonable charge for their service. I had a tankless water heater replaced. It took me weeks until I got to Jeff and WHIAH, so many people gave me the runaround, not following through even on a quote, suggesting absurd costs like $3K+ for labor. Why's it so hard to find someone honest, dependable, professional, and competent these days? As soon as I was in contact with Jeff, a huge weight came off my shoulders because I knew I was now in the right hands. Empathic, knowledgeable, patient and transparent... and fast! When they installed, they identified and rectified many mistakes made by the person who installed the last one 5 years ago. They thoroughly checked the work when done, even safety checks. The labor cost was half the high end of others. HIRE THESE GUYS!!!!!!!!!!!!! Trust me."

"Awesome job. Very highly recommended. Jeff did a great job. Very good communication as well. Would use him again for any of my plumbing needs."

"He explained my options on the equipment and was on time to do the installation and was very thorough and professional. He explained what he was doing and answered all of my questions. He did an excellent job job including cleaning up. He was very professional and friendly. I highly recommend him."

"Brenden did a great job."

"Good fast and professional I was very happy with the service I would highly recommend "

"Gave really good price for all the work they did.Very knowledgeable and for all the wiring they did very little touch for paint."

"Dave is a knowledgeable and professional handyman. He did a very nice job. Dave inadvertently forgot to mention a travel fee. After discussion, he reimbursed me the fee. "

"Integrity! We were told by a major company that we needed a whole new a/c unit. We asked neighbors for recommendations and Georges name came up. We called him for a quote on a new a/c install. After checking out our existing A/C unit It turned out an new unit wasnâ t necessary. He made the repair and saved us thousands!"