Get matched with top fountain pros in Welches, OR

"We recently expanded a deck, added a patio cover, and are putting a hot tub underneath this second floor deck. There was a concrete patio below the existing deck and we wanted to match that, w/ reinforcement for a hot tub. We got a couple bids for the job. Danny was the estimator that came out for Forest and he seemed knowledgeable and was punctual and professional. It was not the cheapest bid, but the company is much more well established than a couple others we consulted so I put more trust in their work. Rigo is the guy we needed to work with on scheduling etc. for concrete work. This was a little rocky at first, but that had a lot to do with us needing to postpone the start till our deck was done, but then also work around a vacation we'd be taking, and make sure the concrete had enough time to cure before our hot tub is dropped. Despite a slight language barrier, we worked it out and even managed to get it done ahead of when we originally scheduled it. Punctuality is impressive with these guys. For 3 days they were waiting outside our house to start at 7:30am precisely. They had to remove a portion of fence and work around some foliage for access. They ended up encountering an unexpected drainage tube of some kind while digging and made sure to create an access point for us if it's ever needed in the future. The concrete looks great and matches our old patio so well, it's hard to tell they weren't poured together. Danny and I (and later Rigo) discussed treating the old concrete to help the matching. At the end of the work they did a great job of cleaning up the area and returning everything to normal. Rigo also helped us by showing us how to remove the fence portion for when our hot tub is delivered and left the top cap off because he said we'd really struggle to get it off if they put it back. I'm happy with the work, communication, and cleanup and trust if there are any problems I will be able to get them resolved. If we have further landscape needs in the future I will def be calling Forest for a bid."

"Had a sprinkler system installed on about 1/3 of an acre in the spring of 2022 with a 3 year guarantee. They were prompt about coming out, giving an estimate and taking a payment. Poor communication following the install regarding operation. Problems with water reaching all areas of the grass were downplayed. After repeatedly not answering texts or phone messages I was berated by Mr. Hawk for being "Mr. Difficult". I ended up buying and changing 3 sprinkler heads so that water would reach everywhere and eliminate brown spots. Terrible customer service !"

"During a pending home sale I was informed of sewer issues that needed correction. Superior Underground LLC was recommended to me by my plumber (Crouchley Plumbing, whom I trust explicitly) and I am thrilled with their work. Ryan's knowledge and work ethic saved me a few thousand dollars and a lot of heartache had I chosen the original company and I didn't have to have the entire side of my house excavated! His team came across some unexpected grade issues and moved forward smoothly and efficiently without having to disrupt the entire job. I love Ryan's way of doing business....he is honest, upfront and transparent. Yes he is in it to make money but he keeps the customer needs and budge front of mind and is very careful not to overcharge or upsell just to get extra money for the job. He and his team know what they are doing, they work hard and believe in an honest day's work for an honest day's pay. Can't ask for more than that! They did fantastic work and I would absolutely recommend Superior Underground LLC for ALL of your sewer needs."

"I hired them to build a 16x20 ft paver patio in August of 2022, by the end of April 2023 the project manager told me there is not much more they could do to make the patio better and I had to pay them the full amount. Even though they claim to have many years of experience, the low quality of craftsmanship does not reflect their years of experience. The patio is not square and there are many visible gaps in between pavers making it an eye sore and everyone that comes to visit is always surprised to hear the amount of money I payed for the project. It has been a very expensive lesson learned for me"