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Landscape East & West
Outdoor Lighting - Plan and Install, Outdoor Lighting Repair, Exterior Surfaces - Powerwashing,
About us
Full service landscape contractor operating in the Portland area since 1980. Landscape East & West is focused on residential design/build and maintenance services, Home Owner Association maintenance and irrigation installation, repair, and winterization. Your satisfaction with the service level you receive is on the top of the list with respect to how we determine our success. We have a strong focus on environmentally friendly practices as validated by being one of Oregon's 100 Best Green Companies to work for. Call or visit us on the web for more information.
Business highlights
Emergency services offered
45 years of experience
Services we offer
Landscape design, Organic and sustainable fertilization for residential & HOAs, bark, construction, custom wood structures, driveways, etc.., irrigation installation & repair, monthly maintenance contracts for residential and home owner associations, nightlighting, outdoor kitchens, patios, plantings, retaining walls, swimming pools, walkways, water features
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8132 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 5% | ||
| 2% | ||
| 2% | ||
| 2% |
Showing 1-25 of 132 reviews
DANA N.
May 2023
From the design process to the installation, everything was professionally done. Brandon (designer) listened carefully to us and was able to make adjustments pretty seamlessly. Nathan (project manager) communicated well and was involved daily. The crew, Foreman Leo and Rafa worked hard and shared their knowledge and ideas freely. It was clear that the culture of the organization was one of mutual respect.
Response from Landscape East & West
"Thank you very much [Member Name Removed]. Working with you and Member Name Removed] on this project was fun and a pleasure. The crew enjoyed all the warm drinks and snacks you provided them! It takes collaboration between client, design and installation to pull off a great project-and this one worked out very well. Leo and Raphael really did an amazing job. I am sure you (and the wildlife) will enjoy the garden as it continues to grow in and mature. Here’s to lots of warm cups of coffee on the patio! Brandon"
Elise M.
May 2023
I had a contract with this company to get my irrigation system going last spring. The person they sent ended up coming four times and messed it up every time. It took months to get my correct sprinkler heads. Customer service was rude and ineffective.
Response from Landscape East & West
"We started your system up on June 7. At that time, we replaced 1 head and 5 spray nozzles with water saving MP rotating nozzles to improve coverage with your old system for a cost of approximately $40. We had a no charge follow up visit from the same technician a couple days later to makes some additional adjustments. You later notified us that you preferred the original nozzles. A different tech returned to make those replacements in August, again at no charge. In October, we returned to winterize your system per the contract. I'm sorry to hear that you felt you had a bad experience with us. The newer water saving nozzles apply water differently that the older nozzles. Steve"
Erin J.
Jul 2021
We LOVE our new patio, retaining wall, and walkway. They are beautiful, solid, and so meticulously constructed! We couldn’t be more pleased with our designer, site supervisor, and the whole crew. They were so professional, courteous, and competent. They listened to our wishes, incorporated our ideas and preferences, and weren’t satisfied until every detail was perfectly executed. They showed up on time, worked hard, and took the time to answer questions and tweak the plan to accommodate the roots of a blueberry bush. Major thanks to Matt, Bryan, Sacramento, and the entire crew!! It was expensive but worth the money.
Response from Landscape East & West
"[Member Name Removed], Thank you for the positive review. I'm happy to hear about your pleasure and excitement with your new backyard space. It was a pleasure to work with you on this project. I have passed your comments along to the team."
Maerian M.
Jun 2020
Frequent no shows. Insistence upon payment for services not rendered. Failure to listen re desired succession of blooms/colors in front bed. Long delays after contracted services. Raised bed filled with soil so hot (new compost) it was literally burning. When I mentioned this I was told I was "mistsken". Had to dig it out and replace it with aged soil to be able to plant in bed. Bed wood cracked and splintery. Workers themselves were very nice. I got the sense that they were over-extended. I highly suggest seeki g out a?more honorable and reliable company.
Response from Landscape East & West
"[Member Name Removed], Thank you for your comments. I'm really not sure how to help you out with your comments since the work you are referring to was four years ago. I recall some concerns with your expectations and our services not aligning well, but I don't feel that our quality and reliability is at or was at the level of your review. After doing this for many years, I understand that we are not a perfect match for everyone, but I always make a point trying to find a win/win solution. Feel free to reach out to me to discuss in greater detail if you wish. Steve Stewart - President"
Pat R.
Mar 2020
Excellent workers. All work was done quickly and area cleaned at the end of each day. Major redo of my front yard was just as I wanted it to look. Neighbors were impressed with the end results and were interested in consulting with the company about their yards.
Response from Landscape East & West
"[Member Name Removed], It was a pleasure working with you on your project. I appreciate your kind comments. Please let me know if there is anything else I can do for you. Bryan"
JUDY D.
Feb 2020
Excellent! He was very informative and responsive.
Robert N.
Mar 2019
Brandon did an excellent job of listening to what we were looking for. He came up with a design plan and estimate that met our goals. Rick and crew were very conscientious and thorough. They started on time and stayed on schedule throughout the job. The neighbors complemented how nice the crew was and the overall result. I was hesitant to pay a retainer up front but in the end it worked out very well. We also had them add on items that weren’t in our initial design. They have a good change order system. Overall we were very pleased with the job.
Response from Landscape East & West
"Dear [Member Name Removed], Thank you for the wonderful review. I am very pleased with the landscape we created for you, it takes careful collaboration between client, design and installation. We all work very hard to ensure our clients expectations are met and hopefully surpassed. It was a pleasure working with you and [Member Name Removed] and greatly appreciate the business and opportunity to beautify your home. I look forward to any future projects you may be considering. Your review means a great deal to me personally as well as to Landscape East and West. Sincerely, Brandon"
James M.
Jan 2018
Best move we have ever made. We hold multiple events year around. Rave reviews from all of our friends.
Response from Landscape East & West
"Thanks so very much for allowing us to provide a wonderful space for you to entertain. I'm glad to hear that you getting lots of use out of it. The photo of the cooking area looks like that gathering was a lot of fun! If we can help with anything in the future, please let us know. Thanks again, and take care."
Dan C.
Jan 2018
Work was performed efficiently and professionally. The crew were always well informed by the project manager. We were always informed of scheduling or needed modifications. Options were discussed with education about performance differences (esp electrical). Materials used were of good quality and there were options for change orders without extra charge (as it should be).
Emily K.
Dec 2017
We contacted Landscape East & West this summer when we discovered that we had persistent leaks from our yard into our basement. Bryan Backman came out and helped us figure out creative ways to redirect water away from the house, add an irrigation system, lay down new sod and change out some of the plantings in our front and backyard. Bryan was super hands on throughout the process and worked well to come up with solutions with our concrete guy and our contractor. His attention to detail and desire to help us make our home waterproof and our yard beautiful went above and beyond! I also highly recommend the project manager, Kirk, the foreman, Jose and his coworker, Isidro. Jose and Isidro were highly conscientious and committed to the job. Despite multiple days of deluge like rain, they were out there working away and getting the project done not just on time, but early, in fact. They also made a point of cleaning the yard and keeping the walkway open and usable at the end of each day. Having the whole team work on my yard was a real pleasure. They did a beautiful job and were very pleasant to my family and neighbors. I highly recommend Landscape East & West and look forward to seeing all the beautiful work as it blooms this spring and summer!
Response from Landscape East & West
"Dear [Member Name Removed], The feeling is mutual. From start to finish you were great to work with. I am also glad that I was able to have good communication with your other contractors so that we could work together on solving your drainage problem. It is important to Landscape East and West and myself to ensure that everything functions properly while staying conscientious of the aesthetics to provide you with the best end result. I look forward to working with you down the road. Much thanks, Bryan"
Tonya S.
Jun 2017
Well. The work done is high quality. Some of the sod has struggled but overall it looks good.
Stephanie S.
Jun 2017
We use them on a yearly basis to turn on and off our sprinkler system.
Fergus O.
May 2017
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Jason B.
May 2017
The initial bid looked great, but the design was not properly vetted. When the project manager arrived on the first day, we were told that they could not do the work as planned. We had the option of keeping the budget the same but vastly changing the design (we were uncomfortable with the choices offered at the initial budget level), or paying an additional $1,000 to $3,000 to keep closer to the original design based on modified plans and materials. We opted for the more expensive redesign. The work schedule (Tuesday through Friday only) was not communicated to us, and we were not informed of changes to that schedule where the crew was being redirected to complete other projects due to the weather. Poor planning and communication continued throughout the project, and six days after completion, we still have a port-a-potty in front of our house despite multiple requests to the designer and PM to have it removed. The finished project looks good, but I would not use this company again due to the lack of professional communication and planning that I would expect for over $20,000.00.
Response from Landscape East & West
"[Member Name Removed], First let me apologize for the experience you had with us on this project. I'm sorry you had a bad experience. While I'm glad the finish quality was good, I too am disappointed in our overall performance on your project. I can't argue with your review, in fact, it's very fair. That said, this isn't how we expect our projects to go and we're going to strive to improve our performance moving forward. We are going to focus on improving communication, not only with your crew, but with the entire installation department. Additionally, steps have been taken to ensure that the design mistake that occurred on your project will not happen again. I hope that you're able to enjoy your new back patio space and, again, I apologize for the difficulty in completing it. If you would like to discuss this further, feel free to give me a call. 503.849.9607. Take care, Bjorn Nordquist Sales Manager, Landscape East & West"
Tracey L.
May 2017
Mark was prompt, professional and friendly. Took extra time to walk me through programming my sprinkler.
Kimberly L.
May 2017
David B. worked hard and diligently to put in the pressure regulator. He was friendly, efficient and extremely professional.
Roy H.
Apr 2017
Good for the most part, but follow up is needed
Janet W.
Dec 2016
It went very well, very knowledgeable and did a good job, replaced all my plants where I wanted them. Installed large paver patio and sitting wall.
Roberta M.
Oct 2016
unknown
Sharon B.
Oct 2016
They fixed my fountain, correcting a poor installation of a repaired portion of the piping. They adjusted several sprinklers and added dippers to an irrigation system. later in the season they replaced the actual pump for the fountain. I now have a water maintenance contract with them to provide service twice yearly.
Elizabeth B.
Oct 2016
great work and wonderful people
Cynthia C.
Sep 2016
Fabulous experience! We can't say enough great things about working with Lee Glasscock and the entire team at Landscape East & West (Kirk, Miles, Herberth, Ricardo & Antionio). They designed our new patio / outdoor living area, completed the project (a look of perfection) and prepped our front yard for phase two (2) of the project (new landscape design). We are also working with them to have a new fence installed too. They have always been responsive to our calls and have definitely performed above our expectations. If your looking to work with a landscaper that takes pride in their work and creates a thing of beauty, Landscape East & West should be your choice.
CAROL P.
Aug 2016
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Gail B.
Aug 2016
They are fine. There’s nothing wrong with them but they want a contract for a year to do the back flow testing and start up your sprinkling system and we’re not using them because of that. They are really busy so you have to book way ahead of time and the other thing was, we did have problems with our sprinkler system being setup by them where it didn’t work quite right and it was really our fault because we called them once and told them about it and we never insisted that they’ll come out and fix it so it wasn’t really their fault but it wasn’t setup right, our sprinkler system. It wasn’t like they were unresponsive, it’s like we didn’t pursue it. I think their price was getting high.
Patrick M.
Aug 2016
unknown
Licensing
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FAQ
Landscape East & West is currently rated 4.8 overall out of 5.
Landscape East & West accepts the following forms of payment: CreditCard
Yes, Landscape East & West offers free project estimates.
No, Landscape East & West does not offer eco-friendly accreditations.
No, Landscape East & West does not offer a senior discount.
Yes, Landscape East & West offers emergency services.
No, Landscape East & West does not offer warranties.