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"All Fuel saved the day! I took my stovepipe apart to clean it and did not realize that the top flange slips down the pipe. I thought that I had pushed the pipe up through the ceiling support box! Had a roofer out who assessed from topside and told me it looked good up there. I called around to other businesses and they “required” a tier 2 inspection for a cost of $359 and additional charge to come back out. All Fuel had me send photos and advised me that the pipe was fine and that I just needed to pull the end of the pipe upward to reconnect! Free of charge! They are reputable and honest and empathetic. I will use them for ANY AND ALL NEEDS! You can trust them. Thank you All Fuel!! Customer service 10 Star"

"Showed up at 9:40 for 9:40 appointment. Job took 30 min. 2 workers. Nathan answered all my questions about the job and related fireplace issues. Happy to report that he stated when he didn't know the answer in depth, but suggested what may be the source of effects. The job was done quickly, professionally and cleanly. Quoted a list of optional improvements (chimney cap, brick cleaning/seal) and repairs (cement flue cap replacement) that should be considered, but that they not a limitation to safe usage of the fireplace. I would hire again."

"This is the company to hire. First rate service. On time, both times. Matt explained everything that was needed, and why. Best A/C company."

"My husband and I love to have our first cup of coffee in the morning watching the wild birds eating suet outside the window while we sit in front of our toasty gas fireplace! When ours started having problems igniting in the morning, I called a trusted Heating company "Wilfert Heating and Air Conditioning" knowing he did not do gas fireplaces but figuring I could trust he would recommend someone as trustworthy as he. He gave me the name "Allen The Fireplace Guy". I called and made an appointment with Joanie. She was so friendly and knowledgeable. Allen came at the appointed time and carefully set about to investigate our problem. He was greeted by the roar of barking from our 3 rescue dogs and didn't blink! He came in and knew at once what the problem was. He fixed our furnace and cleaned and polished it up. When I looked at the fire, I felt like I had just cleaned a pair of dirty glasses and could see again. Beautiful Job! I said I wanted to have him start coming every year and he said if I called in May June or July there is a $70 discount! So I said ok this coming July I will call and make an appt for a maintenance check up. And here comes the best part....... He said No!! Wait until the following year! You wont need service that soon! ........ Now.... how honest is that!! I am so glad I never have to worry again about my fireplace! I can always count on Allen to be honest and always do a terrific job!! He should change his name to Allen The Honest FIreplace Guy!"

"I really like their service. I will definitely recommend them and absolutely use them, again."

"Exchanged messages for a quote, he asked for pictures of the underside workings of the fireplace which I took and sent. And then never heard back. Grading on communication and customer experience. No work was actually done obviously. But thanks to his lack of communication I was able to do business with excellent fireplace company - Refiners - they are so good they don't even charge you if they can't fix it."