Get matched with top small appliance repair technicians in Jefferson, OR

"Great! The technician helped us to locate the issue and explained how to fix it ourselves. This was my 3rd time using NeliHome. They are my first go to for diagnosing an appliance issue."

"I hired AJ to install an electric range fill kit that I had purchased. He looked at the instuctions and examined the fill kit prior to the visit to install the kit. When he attempted to install the kit, he told me he forgot to bring a metal cutting blade, but would use a grinder to cut the steel piece to the right length. (even though he knew he would need a metal saw and blade) Then he cut one of the pieces too short, and also ruined the paint on the pieces by using the grinder. He proposed filling the gap with silicone and that I buy paint to cover it. I told him I was skeptical, and asked him if he would make it right if we didn't like the result. He looked me in the eye, smiled, and said that he would. The silicone shrunk and looked awful. Painting it would not have helped. I notified AJ that I purchased another fill kit and asked him to contact me to install it. He ghosted me and has not responded. So I had to buy another kit and also pay someone else to cut it. I really regret hiring him, and I'm so disappointed since I liked him and thought he was a trustworthy person."

"Great experience. Our dryer was having issues with starting and with drying. Scheduled an estimate within two days of calling. Aidan called to me let me know he’s be early, he diagnosed the issue and ordered the part. He was back when the part came in and the dryer worked for a bit and then had other issues. Aidan came back and found additional issues with the motor. He apologized and made the situation right and replaced the motor. He didn’t over charge us for the additional labor. I really feel like Genie has integrity and really cares about their customers. Twenty loads later, the dryer is better than it was before it started breaking down. Genie will be the only company I’ll call for appliance repair."

"Was assigned by my home warranty to fix my furnace, 3 months and several attempts later we still have the exact same problem. It is not fixed. When my frustrated spouse told them not to come back, along with the, "sorry we couldn't fix it." We were told the technician has pictures of our thermostat showing 72 degrees. (Space heaters and fireplaces are apparently not supposed to be used when your furnace is out) we're from the desert, we like it from 75-77."

"American Home Shield (AHS) warranty is replacing my broken microwave with a new one. I received the new microwave on 11/11/2020 and notified AHS it was in my possession. Part of the warranty contract includes the installation of the new microwave. AHS typically assigns contractors themselves. However, this time AHS contracted with C & R Services with a dispatch number on 11/13/2020 for C & R to assign a local contractor to do the install. After two weeks of waiting and not being contacted by C & R or a contractor, I called C & R to follow up on the status. They said it would be 1 to 2 weeks from the date they received the dispatch from AHS. I informed them it had been 2 weeks in which they replied that it would be another 2 weeks. As of today, 12/11/2020, 4 weeks from the date C & R received the dispatch, I have not been contacted by C & R or a contractor. C & R's lack of communication and customer service is absurd. AHS informed me that they do not have any authority over C & R."

"This review is for Rob when he was operating as Rob's Handyman Services. Rob had to leave one day due to a family emergency. He successfully installed a garage door opener that day and had to come back later, a week or two later to finish the rest of the job. I would not hire him again due to the poor workmanship of the services he provided. He had to come back at a later date to fix the garage door opener mechanism that was installed backwards and almost crushed my dog due to lack of the auto-stop/reverse function. I don't think Rob believed that he had been out to my house to do work before, he said he honestly didn't remember. Somehow I felt accused of picking a company out of the phone book to come fix a shoddy install for free. Also I had to have an electrician come check on a power receptacle that was making the lights in my bedroom dim. Turns out a hot wire was crossed incorrectly during the outlet change. The electrician said it could have burned my house down. To make a long sad story short I really need a handyman but sadly don't feel comfortable using this guy for my projects."

"They did cancel our original appointment because of other customers who were without service. For our rescheduled service they arrived on time and did our maintenance in a timely manner."