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Recent Garage Doors Reviews in Eugene

  • Precision Door Service
    The true measure of a company is not whether or not they make a mistake (we are all human and we all make mistakes), but how they go about fixing them... This company showed a remarkable level of integrity, and really amazing service. Here's my story:The person who scheduled the appointment was very helpful and friendly and was able to schedule the appointment very quickly. The sales person examined the door and felt that the the whole system needed to me replaced . I asked if the door could be rehabilitated and was told yes, but that the cost would be about the same, and that in the near future the door itself would need to be replaced, at additional cost; so the best of the bad options was to replace the whole thing and change out my wooden door for a metal door (least expensive). The installation was scheduled quickly and the technicians were on time and friendly. I explained that I was disappointed to be switching from a wood door to the metal door. We discussed the need to move the garage door opener to accommodate the metal door (something that the sales person did not mention), and they began work. A few minutes later, the sales manager checked in with me to make sure that I was comfortable with the work being done and that I understood the need for the location change for the lift. The workers continued the installation process, then a few minutes later the sales manage (Sam) returned and asked to speak with me. The technician working on the door had called Sam for another opinion regarding the need to replace the whole system, and after inspecting the door and the hardware, Sam felt that replacing all of the moving parts would suffice (a savings of approx $500). He took the time to show me how the various parts of the system worked and what they would be replacing. They happily packed up the new door and took it away. What I find remarkable is that they could have continued on with their work, replaced the door and I would never have known that it was not necessary. Instead, they did the right thing, the Sales manager was quick to come and see me, he explained why he thought that the rehab was a good option for me and in the process saved me money. He also asked me a few follow-up questions about the sales visit, so that he could provide additional training/coaching to the person who did the initial evaluation. Remarkable service and honesty. I will use them again and I will recommend them to others
    Lisa L.
  • Stapleton Overhead Door
    Very prompt. Excellent and professional job installing a garage door opener and hanging a large flat screen TV on a living room wall. The garage door opener required all parts and electrical hook-up for a large two-car garage door. He gave me good explanations on how to operate the door opener. I am very pleased with the work and would definitely hire again
    Marjorie B.
    He walked in and immediately spotted the problem and the cause (a broom had fallen and gotten caught in the cable). He fixed door quickly and the door has worked well ever since. We rearranged the stuff stored in the garage to avoid a repeat of the problem.
    Bryan C.
    Very well. Technician came out in the time period I was told he would be there. Rapidly diagnosed and fixed the problem.
    Elizabeth F.
  • Sears Garage Solutions
    The technician found the part that was not working and replaced it. After quoting the cost of a new opener, this costed much less.
    Mary K.
  • James J. Swiggum Construction
    Jim has turned my 1950's home into a unique and lovely place to be. He works with you to evolve ideas and then adds his magic touch. He has attractively updated and made functional every room in my house, as well as created a gorgeous piano studio for me and remodeled an apartment that I rent out. He creatively designed a patio that I love, added a cement floor to my garage and created steps going down my steep driveway. He is imaginative, artistic and able to deal with problems that others would not want to touch. Jim is versatile, responsible and reasonably priced. His results daily bring me much happiness
    Christine M.
  • Stapleton Overhead Door
    Returned my call to his cell in minutes and showed up in less than twenty minutes. He then diagnosed the problem immediately and fixed it on the spot. I did not realize the light cells could get out of alignment over time because of vibrations, temperature changes and the like. When I asked for the bill he said because it took only a couple minutes and he was on his way home anyway, no charge. Andy was pleasant, professional and I would recommend him highly
    John W.
    2010: Once they arrived I feel it went great! 2015: They gave me and appointment window on the scheduled day of 11-4 and told me the night before I would get a call telling me the two hour window he would arrive. I did not get the call. By 12:30 pm the appointment day, I called the company and asked if I could get an idea of when he would be there (I had errands to run and wished I knew I could have already done them) and they told me he would be there at 1pm. He showed up at 12:50 without a warning call (I was buried in bushes I was trimming and was cleaning up). He was very fast and polite and fixed my issues, I thought. He adjusted some things and lubed up the joints. After he left, my door would not close. Luckily I tried adjusting the sensitivity (he had adjusted it too) and it fixed the problem. Maybe he's just a little too fast?? The chain started squeaking again the same evening. I'll call if things persist
    Jeanette B.
    Fantastic. I was so impressed with my experience that I called the company to tell them how happy I was. The repairman was very knowledgeable and gave us all the options and prices we needed to make decisions.
    Kim L.
    He was very polite and prompt and got things working quickly. Seemed a bit spendy but we needed help quickly and they were there. I phoned 5 companies, left messages with all (day after Thanksgiving) Overheard Door was the first to respond. 3 companies never returned my call. We are grateful they helped us out!
    Karen M.
See all 4 highly rated companies in Eugene
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garage door companies in Eugene

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Angi Ratings

Featured Rating:

Garage door companies in Eugene are rated 4.49 out of 5 based on 417 reviews of the 7 featured Eugene pros

The Angi rating is an overall rating based on verified reviews and feedback from our community of homeowners.