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OVERHEAD DOOR

About us

DBA: MCGRAW INDUSTRIES INC, OVERHEAD DOOR COMPANY OF EUGENE.

Business highlights

Emergency services offered
59 years of experience

Services we offer

COMMERCIAL PRODUCTS, FIRE DOORS, GARAGE DOOR OPENERS, HIGH PERFORMANCE, RESIDENTIAL GARAGE DOORS, ROLLING SERVICE, SECTIONAL STEEL DOORS, SECURITY DOORS & OPERATORS., TRADITIONAL STEEL DOORS, WOOD GARAGE DOORS

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.740 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
8%
3
3%
2
5%
1
0%
Showing 1-25 of 40 reviews
Bryan C.
Jun 2018
5.0
Yes, I recommend this pro
He walked in and immediately spotted the problem and the cause (a broom had fallen and gotten caught in the cable). He fixed door quickly and the door has worked well ever since. We rearranged the stuff stored in the garage to avoid a repeat of the problem.

Elizabeth F.
Dec 2017
5.0
Yes, I recommend this pro
$90
Very well. Technician came out in the time period I was told he would be there. Rapidly diagnosed and fixed the problem.

Sandra B.
Jul 2017
5.0
Yes, I recommend this pro
Excellent Pleased

Ron J.
Jun 2017
5.0
Yes, I recommend this pro
$400
Very well. Satisfied.

Michael D.
Jan 2016
5.0
Yes, I recommend this pro
$1,200
unknown

Thomas M.
Jan 2016
5.0
Yes, I recommend this pro
$175
unknown

Mary K.
Oct 2015
5.0
Yes, I recommend this pro
$213
unknown

Daniel N.
Jul 2015
5.0
Yes, I recommend this pro
$80
unknown

Jennifer M.
May 2015
5.0
Yes, I recommend this pro
unknown

Patricia V.
Apr 2015
4.0
Yes, I recommend this pro
$395
unknown

Roger D.
Dec 2014
5.0
Yes, I recommend this pro
$1,030
They contacted the tenant and arranged a time to do the work.  The installation was well done, and the door has worked well since.

Priscilla Y.
May 2014
3.0
We had provider do a routine maintainable on our garage door and that went fine. A month later the door did operate correctly. We called them to do service and found it very difficult to schedule it. They were not very accommodating to our work schedules though we were being flexible and have lost our business because of it.
Response from OVERHEAD DOOR
"We always back our work with a 30 day guarantee of service. It sounds like we attempted to reschedule your appointment and you were not available. We apologize for the inconvenience, we route per location, due to efficiency and we can not always accommodate personal work schedules. Again, we apologize."

Leslie M.
Apr 2014
4.0
Yes, I recommend this pro
$2,155

The spring on one of my garage doors broke in early December during an unusual week of snow and subfreezing temperatures.  I called three companies.  Overhead Door was the only company that returned my call.  They came out within a couple of days to repair the door; however, because of its age--almost 65 years--and type, it couldn't be repaired. So they would match, I ordered two replacement doors.   Installer arrived on time and work was professionally done.  I can't comment on price as I did not do any comparison shopping.  My only complaint, and the reason for my B overall rating, is that it took a month for the doors to arrive.  Overhead Door does not keep a variety of door styles in stock, so the doors had to be ordered from Nebraska.  I do not know why it took so long, but assume it was due to seasonal issues such as slow winter production/demand, transportation hindered by bad weather, Christmas holidays.


Response from OVERHEAD DOOR
"Thank you for the business, we appreciate it greatly. Some door types, as ones that we do not stock we have to order from our corporation. It is financially impossible to stock all models and sizes but we do stock a vast supply. Sorry for the lead time and inconvenience if it caused any."

Bernadette B.
Jan 2014
5.0
Yes, I recommend this pro
$1,700
Great experience from start to finish. Paul was great, very open and knowledgeable. He made it easy for me to chose the right garage doors that matched my needs and budget. Alan was terrific and very helpful with the estimate at my home. Gave great advice and I ended up choosing the traditional hardware he recommend. It looks beautiful. The garage door opener is perfect for my needs and at a great price. Dennis was very professional and a did beautiful, thorough job on the instillation. Great attention to detail which I appreciate greatly. I have a low garage ceiling and Dennis did a great job with installing the new garage door opener. It all runs so smooth and looks great. He also made sure that everything was clean and took his time with showing and teaching me about the doors, warranties, opener, etc. All three men were wonderful to work with. Very nice, professional, friendly, honest and knowledgeable. Thank you, the doors are beautiful and my house looks amazing with them. I'm very happy and I finally have a garage door opener and insulated doors!!
Response from OVERHEAD DOOR
"Thank you for the business and kind words."

Karen M.
Dec 2013
5.0
Yes, I recommend this pro
$170
He was very polite and prompt and got things working quickly.  Seemed a bit spendy but we needed help quickly and they were there.  I phoned 5 companies, left messages with all (day after Thanksgiving) Overheard Door was the first to respond.  3 companies never returned my call.
We are grateful they helped us out!!
Response from OVERHEAD DOOR
"Thank you for the business."

Katherine P.
Nov 2013
5.0
Yes, I recommend this pro
I got an excellent product from them. The technician was such a great guy and was extremely knowledgable. He was calm, polite and efficient. Their prices are very comparable and they were able to schedule me in a timely manner. They are my go to for any issues pertaining to my garage. I recommend them to everyone in my neighborhood.

Lois K.
Oct 2013
5.0
Yes, I recommend this pro
In addition to that, and for no additional charge, he offered some other quick fix ups with the other garage door, and made an adjustment to the garage door opener itself.

JANE V.
Oct 2013
5.0
Yes, I recommend this pro
$400
The entire experience was very positive.  We were clearly informed of costs, dates, time of service.  Someone offered to come to the house to help us manually open the door so we could get our car out right away.  
 
I would recommend Overhead Door without reservation.  They know their craft and they have excellent customer service.

Vance Y.
Jun 2013
5.0
Yes, I recommend this pro
$205
Great

Nilendra D.
Mar 2013
5.0
Yes, I recommend this pro
$400
The work was done efficiently and fast,
The door is working fine now.

Amy H.
Jan 2013
4.0
Yes, I recommend this pro
$85
Great service!

Jim V.
Nov 2012
2.0
$674
The technician arrived with the new openers, installed them, and left. I later learned that I had been charged the same price as if no openers were present at all. This meant that there was much less work to be done, such as mountings to the ceiling and door were already in place, as was the wiring for the opener switch, safety lights on either side of the door, etc. And the technician did not leave any of the components that were not used that I had paid for, such as the switches, mountings hardware to the door, remotes, etc.
I questioned Overhead Door about this and was told the price is the same whether it is a new install or replacement,. I got nowhere asking them about the missing components. I finally contacted the corporate office and they agreed that I should have the missing hardware and electrical components, and sent them to me.
As a result of their pricing policy, failure to provide me with what I had paid for, and their attitude about the project when I tried to talk with them about it, I will never use them again.



Kelly T.
Nov 2012
5.0
Yes, I recommend this pro
$400
The installer did a great job - I thought I'd have to replace the whole door. It works like brand new now. I'm very pleased.

Kathleen W.
Jul 2012
5.0
Yes, I recommend this pro
They did a great job, I actually backed up into my old one, so I used them. They came when they said they would and they were quick.

Patricia H.
Jun 2012
5.0
Yes, I recommend this pro
$480
They are good. I would use them again in the future.
Showing 1-25 of 40

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

OVERHEAD DOOR is currently rated 4.7 overall out of 5.

OVERHEAD DOOR accepts the following forms of payment: CreditCard

No, OVERHEAD DOOR does not offer free project estimates.

No, OVERHEAD DOOR does not offer eco-friendly accreditations.

No, OVERHEAD DOOR does not offer a senior discount.

Yes, OVERHEAD DOOR offers emergency services.

No, OVERHEAD DOOR does not offer warranties.