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"Yes. The installation was great...his jabbering could have been left at the bar."

Groundworks is the North America's leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we're there with one mission to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing

"The system is working great and appears to be just what we needed. It's new, so I can't really determine how it will preform long term - but comes highly recommended. 
We have nothing but good things to say about the responsiveness and professionalism of everyone we dealt with a Shiloh (i.e. the customer service person on the phone when you call, Misti, The owner of Shiloh, Mike, the salesman, Nathan and the installer, Judah).  
Two recommendations I would make.
1.  If you agree on a system - request it in writing.  The system we had installed is the top of the line system - but we had agreed upon a mid tier system to save $$.  Shiloh made it right with us and charged us the agreed upon price - but it would have been easier for them, and us, to have the system we agreed upon.  In the long run, the system installed will be a better product as it has a longer warranty and a few more bells and whistles. 
2.  If you have  new construction - have the installer come out and assess the place where it will go.  Nathan, the salesman is great and I am sure there is no one on the planet more passionate about the Kinetico system than Nathan.   However, our house was not quite finished and the tile was already installed and Nathan was a bit perplexed about where and how the system would be installed in our home.  The owner of Shiloh (Mike) actually came out and took a look and made the final determination. The install went perfectly and was super easy and efficient.
Judah gave a thorough demonstration after install and answered all of our questions.  2 days after install - Nathan came out and flushed the drinking water system for us and tested the water again.   Very very professional and would really recommend Shiloh.
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"Updated to four stars: After submitting this review originally, Sean called me and took full responsibility for the situation. They committed to improve the experience for other customers and gave me an appropriate discount for my time and inconvenience. I am grateful they are responsive and took this seriously. Thank you for your respect, Dr. Energy Saver! Previous review: two stars. Unfortunately, this has been a very difficult experience for me to address standing water & drainage in my crawl space. I agreed to work with Dr. Energy Saver back in October, hoping to have the work done before the rains started. However, the work was just completed on December 31. The communication of the team was absolutely horrible - with each of the team members understanding that my project was at different points. I was told it was done multiple times - with the piping above-ground, and an alarm that was supposed to be installed still in the box. Brandon and his team finally got it figured out and did a great job communicating, but there was still confusion between the manager, Sean, and the office staff, who even threatened via phone to put a lean on my home, even though I had been calling and emailing them. Grateful to Brandon for his work, and his respectfully addressing my concerns. However, the rest of the team really needs to fix their communication and customer service."

"Did great job of installing toilet. will be calling again for future work! thanks alot cory & david ."

GARRISI INSULATION AND WATER MITIGATION LLC proudly serves its customers with pride, integrity and attention to the details that matter most to you. This is one of the many things that sets us apart from the rest. We are locally owned and operated. Give us a call today!\n

"Most on time ready and qualified installers we've had a pleasure to work with in a long time. Worked with our schedule and went above and beyond with integrity and knowledge of his scope of work...will be using again!!!"

"repairman was punctual, gave me several options and showed me the problem areas of concern. As a result of this experience, I have chosen to have this company back to install air conditioning"

"The team from Roth did a great job installing a new HVAC system in our home. Hanna, Tim, and Daniel were professional, speedy, knowledgeable, and great to work with."

"well... the work was done by Ecowater Northwest who is no longer. Reason for the review is that when I stopped hearing from Ecowater Northwest, I found out they were bought out by Culligan. Which is confusing because if you google Ecowater Northwest, you get Wolfer's Heating whose website claims they now own EcoWater Northwest. It seems Culligan got all the old customer files from Ecowater Northwest and Wolfer's got the rights to carry the Ecowater brand going forward. So I called Culligan last year and they found my file from Ecowater Northwest and they said they could support me for replacement filters for the systems that EcoWater Northwest had installed in my home. Great. For a while.
Fast forward to today.. I haven't heard from Culligan since July of this year. The way Ecowater Northwest operated, they would send notices to their customers when it was time to replace filters. I have 4 different filters in my systems and sure hope Culligan is tracking it. The Ecowater RO filters are proprietary and not allowed for sale on the internet - so you are locked in to a Ecowater dealer. Who is it.. Culligan? or Wolfer's? Who's going to continue the maintenance agreement of notifying legacy Ecowater Northwest customers that it's time to replace filters?
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