Get matched with top grill repair technicians in Carlton, OR

"Showed up at 9:40 for 9:40 appointment. Job took 30 min. 2 workers. Nathan answered all my questions about the job and related fireplace issues. Happy to report that he stated when he didn't know the answer in depth, but suggested what may be the source of effects. The job was done quickly, professionally and cleanly. Quoted a list of optional improvements (chimney cap, brick cleaning/seal) and repairs (cement flue cap replacement) that should be considered, but that they not a limitation to safe usage of the fireplace. I would hire again."

"Tech was actually early and all went well. This is the 3rd time Gaspro has serviced the fireplace for us."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"It was good , they ordered it they came out when they said they would and did not worry that it will be done incorrectly"

"He is amazingly fast and goes out of his way to fix right the first time. We are always surprised at his work and the quality workmanship. He is careful with the bill and never overcharges, he is very fair! Thank you Tusk, we are grateful to have suck help, you are the reason we can keep our RV and make it last many more years."

"They do good work. They are reliable and honest. They make your wood stone as is and making sure it is working."

"They are responsive and do good work"

"The hotspot sales person seemed knowledgeable at first and talked us into a small wood burning fireplace insert stating my research was incorrect and the bigger unit would heat us out of our home and it was not efficient to burn small fires and we would ruin it. We went with his recommendation since he was the expert and why would anyone talk the customer out of something bigger, I thought. The Regency Altera he sold us was defective, breaking 3 times within a few months. When it was working, it would not maintain a temperature above 64 degrees in our home and we had the electric heat going as well to maintain that temp. I had to stock it in the middle of the night to have any type of hot coals by morning. All 3 repair guys said this unit was known for the air tubes falling out and being defective. When working with the sales person, he stated he could not get calls back from Regency and they had terrible customer service and they were not willing to work with us/them. He stated Regency would not talk to me if I called them, only dealers. He agreed to sell us a larger unit if we paid the difference. Then he also charged us $1200 for removal/install and $250 for another permit. The new medium sized Lopi works great and heats well and burns overnight. A couple weeks later, I met a rep at a home and garden show and they informed me everything we went through was wrong. Regency has great customer service, we should not have been charged for re-install or another permit. She contacted a Regency rep and Hotspot had never opened a repair ticket for us through Regency and stated they are unable to assist us now due to this and the unit was removed without notifying them. Basically, we were taken advantage of and lied to. We spent a lot of money there, purchasing 2 units for our house, another one for the basement. This place did not deserve our business, does not deserve yours and hopefully they do not continue do business at all."