Founded 2005 • With Angi since March 2009
Service Provider ResponseIf a customer's fireplace is an older model, GasPro does attempt to salvage that unit's feasibility. Sometimes working with an older unit, GasPro attempts different methods of troubleshooting the issues. While it is unfortunate that a customer has to replace an older unit, GasPro has tried to save that customer as much money as possible.
Service Provider ResponseGasPro is sorry that this customer had a "less than good/sleazy experience". As you can see from our hundreds of good reviews, we work very hard to give our customers the best possible experience. We have protocol in place to be "very upfront" about all charges, including credit card fees. Unfortunately, this customer seems to have fallen through the cracks. Since talking with this customer, we have made changes to our protocol to make sure all charges and fees stand out prominently. Our goal is to be upfront with all customers and never be sneaky or sleazy.. We will continue to better our company.
Service Provider ResponseThank you for taking the time to give us valuable feedback on our service technician's approach to your fireplace needs. We appreciate your note about our company.
Service Provider ResponseThank you for taking the time to give a second recommendation for GasPro's response to your fireplace needs. Return customer are valued customers and we appreciate that business.
Service Provider ResponseThank you for taking the time to respond to our service to the fireplace that had some issues to address. Glass replacement can be a lengthy process but it still is cheaper than replacing the fireplace.
Service Provider ResponseRepeat customers remind us to extend thanks for the confidence Angie's members place in our response to their gas fireplace needs. Thanks again for contacting GasPro
Service Provider ResponseThank you for letting us know how your scheduled service was completed and your feedback for future appts.
Service Provider ResponseThank you, [Member Name Removed], for your very thoughtful, thorough and generous comment about GasPro services. We appreciate our customers who take the time to respond for valuable service extended to meet our clients gas fireplace needs. Have a great day!
Service Provider ResponseInstall process for new gas equipment takes teamwork and great effort for the process to unfold in a timely manner, respecting customers' property and completion of the project. We take pride in making that happen for customers.
Service Provider ResponseThank you, [Member Name Removed], for taking the time out of your day to let us know how our team is doing at GasPro. We value comments from our customers. Have a great day!
Service Provider ResponseAs a return customer for gas fireplace service, we appreciate your confidence in our team efforts to provide for your requests. Please call us again for your fireplace needs.
Service Provider ResponseWe do our best to get information from the homeowner, prior to scheduling any service call to be prepared for most fireplaces and parts needed. Some fireplaces take specialized parts and the need arises to order those on an "as needed" basis. Specialized parts typically are more costly than standard parts, which our service tech carries with him.
Service Provider ResponseWe like to hear that additional information given to customers, beyond the scope of the scheduled service call, is beneficial for any use or circumstances of the gas fireplace. Thank you for your feedback and taking the time to share your response.
Service Provider ResponseWhen home inspectors suggest a regular service call for the new homeowner's fireplace, information is helpful for the unit's history moving forward. Please call us again to continue a service on your fireplace for regular, annual maintenance.
Service Provider ResponseRegularly scheduled maintenance for a gas fireplace assists customers with the longevity and value of their gas fireplaces. We appreciate your business for that task.
Service Provider ResponseThank your for your feedback regarding a service call for the rental property. We understand that our efforts to service the fireplace in a timely manner after successful scheduling and communication from the office assist you as the owner and keep your tenant happy. Please call us again for future fireplace issues and questions.
Service Provider ResponseThank you for choosing GasPro for your fireplace service call and a request for estimate on gas cooktop installation. We were able to assist you in two separate areas, i.e. service and bid for installation. Please contact us again for future fireplace needs or an estimate to extend your gas line for other gas appliances.
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Professional Carpet Cleaning, Floor, Tile & Grout Care, Furniture Cleaning. We use new state-of-the-art steam equipment and we also offer low moisture, quick dry method. We are an experienced husband & wife operated small business.
2022 Super Service Award
Carpet and Upholstery Cleaning Green cleaning availabe on request Hot water extraction by truck-mount Locally owned & operated Cerified-skilled technician Serving the area since 1993 Free estimates Licensed Insured Bonded
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Gaspro Inc is open:
Monday: 7:30 AM - 3:30 PM
Tuesday: 7:30 AM - 3:30 PM
Wednesday: 7:30 AM - 3:30 PM
Thursday: 7:30 AM - 3:30 PM
Friday: 7:30 AM - 3:30 PM
Gaspro Inc accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover
No, Gaspro Inc does not offer eco-friendly accreditations.
Gaspro Inc offers the following services: Full Gas Fireplace and Gas Insert service and repair. Full installation of gas insert and gas fireplaces including gas piping, framing, siding, roofing of exterior bump-outs for the fireplace, mantles custom & pre-made, tile & stone. We also provide installation of tankless water heaters.