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"We have used this company for a couple years. Never had a problem until yesterday. When we had App#2 we told, who I am assuming the office manager to skip #3, which they did. There is a note on our account that we will call them if we want another app. And they are to text my phone 2 days before they do the app. Which they did, but it wasnt my phone number. This girl rattled off 2 phone numbers which were not even close to my number. And like magic she says (Phone number Removed). And she confirmed that we will call when we want an app, which is correct. They automatically deducted the money out of my account which she ought to know by looking at my account that after receiving an app, I pay their bill on the 3rd of the next month. She sd she doesnt know about that. She should she is the OM. I call BS. We went back and forth about the bill. She sd since you are getting your money back, we will just bill you. I sd go ahead, I am not paying it. She sd then it will go to collections, I sd go ahead, send it as many times as you want, I am not paying it. I then Asked to speak to a mgr she sd I am one of the managers, she sd no one else is available. I sd of course. By this time I went from b******* to crying. She then says, IF YOU DONT HAVE 35.00 IN YOUR ACCOUNT MAYBE LAWNCARE SERVICE ISNT FOR YOU. I SD DO YOU KNOW HARD IT IS TO LIVE ON DISABILITY FOR A MONTH, SHE SD NO I DONT. I THEN SD YOU SHOULD NOT HAVE SD WHAT YOU SD. SHE SD I CANCEL EVERYTHING? I SD YES AND HUNG UP!! SINCE THEN I HAVE MESSAGED ONE OF THE CO OWNERS WHICH WONT DO A DAMN BIT OF GOOD AND ASKED FOR A FORMAL APOLOGY. AND THE 35.49 RESOLVED. THEN I WILL CONSIDER COMING BACK BUT NOT UNTIL THOSE 2 ISSUES ARE RESOLVED AND SHE FORMALLY APOLOGIZES FOR DISRESPECTING HER ELDERS. SORRY HALF OF THIS IS IN CAPS BUT IM PISSED."

"We contracted Brady's this year for snow removal at our church, Fellowship Baptist. They are doing a fantastic job—going well above and beyond expectations. They have been attentive to our needs, always courteous and polite, and extremely thorough in follow-up. Outstanding service and reasonable prices."

"This company is very pushy to get you to sign up. After that, it is up to you to make all contact with them. After about 3 weeks I had to reach out to them to schedule. We had wanted all 3 things done at the same time since we have dogs and wanted to get it done at the same time. When they did come out, they did not have the equipment to treat for army worms. Then we had to reschedule for that at a later date. I emailed the company on Oct 18th and explained I was not seeing any new growth in the bare spots. I even loosened the soil with a garden rack the day before they reseeded. They replied to the email and said they would open a free service call ticket to evaluate the reseeding. Guess what...haven't heard a word from them 3 weeks later!"

"Not a thorough job, billed for more hours than they were here."