Get matched with top gazebo pros in West Unity, OH

"Did a good job "

"They are very responsible. Came when they said they would. Worked hard. Finished on time. Excellent workmanship."

"Had the shed torn down and a plastic smaller storage shed put up. They were efficient, cleaned up area, and even quoted me on other projects if I needed help. I bought a fixer upper and plan to do the work myself but I know there are areas I will need help for"

"The company was horrible with communication, the customer had to constantly reach out, he only communicated via emails and took too long to reply. The job quality was poor and blamed the customer for communication. He will not complete the job properly. He went back to fix some things and the parts have already fallen out or broke down. The provider has blocked the customer even from email and she cannot reach out to them."

"Accu Level overpromised and underperformed. We reached out to have a simple job performed as part of selling our house. From the start, we were told the work could be performed prior to closing. Due to timing and this promise, we did not get any other bids. Upon receiving the contract, we paid the deposit within one hour. From this point on, there was no communication from the business that was not initiated by us. We texted our rep and called the office every day from this point on to see when the work would be scheduled. There was no proactive communication whatsoever. Finally, one day before closing, our real estate agent demand a date to be scheduled and it was scheduled two weeks after closing. Thankfully, we had a flexible buyer who was willing to close without the work being done. On the day the work was supposed to be scheduled, with no notice, it was postponed for another week and the buyer had to find a time to reschedule. This had to be communicated to me by my realtor and not the business. After the work was done, I reached out to our rep to explain how disappointed we were with the customer service. This was verbatim his response: "Please understand this is not our normal scenario and there were people let go/had responsibilities changed because of it." I asked to speak to his manager. Upon speaking with the manager, he said they weren't willing to do anything to make amends for the lack of customer service even with his rep openly admitting that they did not meet their promises. The manager quoted back terms of the contract to me that they are allowed to reschedule and I explained that this was not a contractual dispute, but a complaint about customer service when an employee openly admitted fault and he was not willing to take accountability for his employee. I asked to speak to his manager. This conversation happened two weeks ago and I'm still waiting for that call. Don't use this business if you want any level of customer service."

"They did what was required for regular maintenance."

"Dusty and his crew did an amazing job with our deck, replacing an old (and lesser quality) plastic ceiling with his more durable and beautiful aluminum system. Dusty was incredibly responsive, giving us detailed quotes in person and via email. Once his crew was able to reopen for work (he was temporarily closed during the COVID-19 closures), they immediately came out and completed our large deck project in a single day! The attention to detail that Dusty and his crew are capable of is impressive - they were able to make the patio under deck even more usable by expanding the coverage of the ceiling, moving the drainage and downspouts to a better location, and installing a soffit to the outer portion of the deck that not only looks great but also keeps birds and other critters from getting in. Overall, we couldn't be happier. Highly recommended!"

"American clean and seal did a great job and used a superior product to seal . I have noticed my neighbors use other companies and their Concrete is now discolored . I would highly recommend !"

"I paid Mr. Phomalee $1275 to do some bathroom remodeling work that he'd initially stated he'd be able to begin between Christmas and New Years this past December. After not showing up at that time, he proceeded to promise that work would begin on eight separate dates, missing all of them. During this time I received no communication from Mr. Phomalee unless I initiated it, and when I did he made an excuse related to his vehicle or family each time. Finally, I informed Mr. Phomalee that I needed him to return the funds paid to him as it had become clear he had no intention of doing the work for which he had been contracted. He informed me at that time that his previous excuses had been lies, that he had used the money I'd paid him for gambling, and that he most recently had not been able to due the work because he'd been trying to secure a loan to cover "the bad checks [he] had written to gamble so [he] didn't go to jail". So, I'm now in a position where I've had an unusable shower for two months, and will be forced to seek legal action against Mr. Phomalee to attempt to recover my money."