Best flooring contractors near Urbancrest, OH

"Nick was prompt, courteous, and very knowledgeable. He stretch and fixed our carpet and was very efficient. I highly recommend NEZ Flooring."

"From beginning to end, Footprints did a fantastic job. The people are very easy to work with. Everyone went above and beyond to help us achieve a beautiful, finished floor. The floors look great!"

"Very well - quick & floor looks great!"

"We had our kitchen vinyl replaced in March 2020 shortly before the governor issued a Stay at Home Order due to Covid. Our kitchen is the hub of our home, and I was so grateful to experience the esthetic difference new flooring made then and now as we spend more time at home. The installers did an amazing job, it was very reasonably priced, and I wish we had done it sooner."

"Michael is very knowledgeable and perfectionism, great attitude and customer service. His work not only limited on flooring work but also home repair and remolding! Great workmanship!"

"I emailed Stewart's floors from their website and they called me the next day to schedule an estimate. They came out the same day and provided me an estimate on the spot. It is a 4th generation, small, family owned and operated company. This was appealing to us and Jim was very kind and knowledgeable and I enjoyed speaking with him during the estimate. Once the remodeling was done in our home about 3 weeks later I emailed Stewart's to let them know we would be ready to start our floors in the next week or two and wanted to check on their schedule. I didn't hear back so I called a few days later. I spoke with Betty and she informed me that she would call me back the next day. I didn't hear from her so I called back again Wednesday and left a voicemail in the evening. Still no word until she called at the end of the week to say she was waiting to call me because they needed to see how the jobs panned out over the week to know when they could start. I totally understand that, but if you tell someone you're going to call them Tuesday you probably shouldn't wait until Friday. Even a call to say that they woudln't have an answer until Friday would've been great. I just assumed they were too busy and didn't want the work so I had to take my time to call and get an estimate from another company in the mean time when I didn't hear back all week. We selected a date for them to start and as promised they gave a 30 minute call ahead on a Monday before arriving at the house. Again, Josh and his crew were very knowledgeable and we enjoyed speaking with them. Josh even called me at the end of the day to check in and tell me how things went and when they'd be back. This blew me away- awesome customer service and something I hadn't experienced from a contractor before. I had to pause the process by one day on Friday because I had a scheduled appointment to get our ducts cleaned. This really seemed to mess things up and it added multiple days to the process. They were supposed to come back Saturday or Monday and I never heard back from them as to when they would return. Again, I called the office and couldn't get a clear answer for quite some time. They showed up Tuesday or Wednesday and started the rest of the floors. To be fair, we did add two additional rooms to the job, so I understand that adds extra time. Overall, the floors look great and the price was very competitive, but the communication efforts could really use some improvement. I would recommend Stewart's and was very satisfied with the overall finished product, but the process to get there was more painful than I would've liked. The delay ended up pushing back our move in date back by a week, which wasn't the end of the world, but was a hassle."

"Jack was awesome! He kept me informed every step of the way, he did an awesome job removing the carpet and installing the vinyl wood planks, and he did for cheaper than anyone else quoted, and he did a fantastic job very quickly! The room looks bigger and the floor looks beautiful!"

"The construction of my basement was done professionally. We worked together to design a beautiful room. The new addition looks great. I would recommend this team."

"The service was great but had some minor complaints. First of all the salesman said they would cover all walkways...and they didnt do that also they didnt close either of the two doors causing LOTS of dust through out the house when it would of been confine to only one room. Last is they caulk outside the shower doors that i feel was unnecessary. It looked very unprofessional it was not straight and neat. They came out and tried to remove it but could not all the way. They were going to replace the new shower doors hardware but my wife and i decided we didnt want our news shower doors remove and new holes drilled into our new shower wall."

"Excellent customer service and Very helpful and informative"