Get matched with top chimney cap pros in South Vienna, OH

"I contacted the provider upon receiving the Angi referral. They contacted me and came the next day to provide an estimate. The technician inspected the chimney and provided an estimate. I agreed to the estimate and charged my credit card for the $1,214.14 deposit. I received two different invoices via email for the deposit and estimate. They were from two different companies, neither of which was A1 Chimney Services. I became suspicious of a possible fraud situation and emailed the address on one of the invoices asking to cancel the service request and receive a refund for the deposit. I sent a second email with no response and spoke to two different representatives with the same request. No one responded. I filed a Better Business Bureau complaint and registered a dispute with my credit card company relative to the deposit. I received a text from an A1 representative on September 26th asking if he could assist me since he saw that the deposit charge was in dispute. I made the same refund request. He said that he could not do anything until the bank finished their investigation. The bank closed the dispute and restored the charge to my credit card on October 19th. I texted the representative again with the refund request. There was no response to request number 6. I have not been contacted again by A1 since 9/26."

"I am sure that all positive reviews for this company are fake. Nothing that was promised to me was delivered. My siding project is still ongoing for over 1 month. Was told that it would be done in week. Had one rain day. They have system like this: 1) sales person who never installed anything he will promise you things that obviously are not true, 2) crew that is subcontracted but not Gunner, mine was driving for over 2 hours away, 3) person who oversees the project but has little control over anything, no supply, doesn't know the crew, crew does not listen to him, main office does not listen to him, 4) main office does not reply to you. They just tell me to talk to project manager who has no control. So you understand that if there are any issue you are on your own. Quality or work is not good. Many times I had to point to the crew what's wrong, planks are broken yet they were still installing it, caulking is done they way that I can do it better, they cut wires to awning etc"

"Hired to replace my existing plaster ceilings with drywall, replace the old blown insulation in the attic with batt insulation, install a new ceiling fan including wiring, and rewire an existing ceiling fan. Juan and his guys are efficient and professional. They always showed up in the estimated time frame. They cleaned up the work area every day before they left and cleaned up at the end of the project. Extremely pleased with the finished work. Jason, the owner, is very responsive to emails, texts, and phone calls. Kitchen ceiling was cracked and falling the day after the estimate and I called Jason and he sent Juan out within an hour or so to brace the ceiling to keep it from falling. This was before I had even signed a contract. He had absolutely no obligation to do that, but I extremely appreciate it. It saved me a mess and damage to deal with. Would absolutely hire them again in the future and highly recommend them."

"Every aspect of this project was easily the best experience we have had with a major project and contractor. Our initial contact and project manager, Colby, was a pleasure to work with, wanted to know what we wanted, provided useful and helpful advice, did not try to steer us where we didn't want to go, was straight with us on what he could and couldn't do, and together we came up with a plan that fit our needs and budget for both roofing (already completed) and siding (materials ordered and on the horizon). For the project we had in mind we felt the price was reasonable. Anthony, the on-site project manager, was very professional and followed up quickly to clear up a couple of minor issues we noticed. The roofing crew did their job and everything was cleaned up. It was a two day job, but even after the first day the yard was cleaned up and everything neatly put away. We haven't found any nails in our yard which was important with dogs in the yard. Everything was hauled away and no trace they were here other than our beautiful new roof! We are definitely happy customers and enthusiastically recommend American Way Exteriors to others."

"I got several quotes, and after talking with Mr Chimney (John), it became apparent how knowledgeable he was. One of my co-workers had John fix his chimney after a tree fell on it years ago, and he was happy with the job they had done. Even though it was a lot of money, his quote was significantly cheaper than another replacement quote, and I went with them. Another company quoted a non replacement solution, which would have been a bad choice in my case. I signed a contract spring '17. John was having trouble matching the brick because my house is almost 40 years old. He checked with 25 companies before he found the perfect match. John was willing to jump through other hurdles, such as putting the scaffolding on stilts because of our multiple tiered flower beds that were in the way, and working around our schedule when it wouldn't be safe to work because of guests. It turned out that the chimney brick was coming off in sheets because some previous company had disposed excess concrete down the chimney, between the flue liner and brick, so there was no room for expansion, or for a place for the water to go when the chimney crown started leaking. Mr. Chimney finished the chimney, all the flashing done the right way, replaced the shingles around the chimney where they were working, cleaned up, fixed some other pre-existing issues, and the chimney looks great!"

"Very knowledgeable, does top notched expert work, very clean throughout the roof replacement. Veteran own. Very personable."