Get matched with top plumbing and heating pros in Smithville, OH

"They did a great job. There was a slight smell of gas in my basement so I wanted to get it fixed to be safe. I called a company and they said my gas control valve was broke and told me it would cost me $700-800 to replace and the gas leak would be fixed. I wanted to get a second opinion to see if the first company was trying to overcharge me. I called Makeithot and had them come out to see what they thought. They checked to make sure all my lines were properly sealed and found that the leak was coming from the gas control valve but did not need replaced. They only charged me $250. Makeithot’s honesty saved me around $500! They were very professional and I thought them wearing the shoe covers while in the house was a nice touch too. I would definitely recommend them for all your hot water heating needs!"

"Aireserve in Orrville is an outstanding service provider. Mike pack was the tech who performed the annual service on our Generac. He is thorough careful and explained things understandably. Their app keeps me apprised of the Generacs status. Great service provider and great people."

"Tuesday in June 2022, 4:03 PM Received a call from my wife, that our water had stopped while my son was in the shower. 4:14 PM Placed a call to Quality Water (QW) for Service. Keep in mind they are a "24 hour" service, is what they say. Customer Service (CS) said when asked, for service call charges normally is $135.00. After 4 PM is when premium rates kick in, which is $229.00 for service call (not per hour) to get back up plus parts and I said I was okay with that because I did not have water. LONG STORY SHORT: they called couldn't be out that night and put me off till next morning. They called next morning, all crew out on a big job and can't make it till tomorrow-24 hrs. service? When they did, the plumbing was way different and after they came back out to change it, again as I had before, they didn't do like I asked and leaks. Charged me $2395.00 to replace a switch & 22 gal. pressure tank - very high, but they had me over a barrel. Check the picture of the plumbing I found after they left - I trusted them for years and was shocked of how I found it when it simple came straight in down and over to the tank like a square Z to this? No written estimate or receipt, I had to call to ask for it. As a former service manager, I can tell you this service manager, Aaron did not handle this correctly at all. In pre court resolution now, and possible small claims to rectify. This from a customer that used this company for a couple decades, but first time for 911 services - no longer using unless this is cleared to satisfaction. Take my advise, don't call them for 911 services because they will rack you over the coals and are NOT true 24 hour service. There is a lot more bulleted points I could add, but won't. I am a patient person, but they blocked both my phone numbers and the owner never called to solve, only left a response on Google reviews to give him a call to resolve and want to keep their rave reviews. They have my number and if cared, could have this taken care of long ago. Unfortunately, small claims are next, if not cleared up very soon."

"The work was done well"

"fast, responsive, efficient, and engaging. clearly knew what he was doing!"

"BRUCE came out within 24 hours, he was very polite and efficient. I would highly recommend Mr. rooter!"

"Great customer service and very nice salesman Cory"

"Zane and his helper removed a big, old, eyesore oil tank from the basement. I was told it would have to be cut up in order to fit out the door. Zane quoted the job accurately based on discussion and pictures, showed up as scheduled and did not only a fantastic removal job (without damaging anything), but also did not leave a mess. They brought a shopvac! The area looked so much BETTER after they left than when they arrived. I wish every contractor I hired was as professional as Zane. My experience working with Zane was extremely positive. I cannot recommend him enough and would give him a 5+ star if I could!"

"Professional experience completed the task without trauma or hiccups Yes I would recommend this business ð"

"Greg the inspector came out, nice guy very knowledgeable, I spent 14800 in waterproofing and mold removal, new sump pump and a air purifier. Greg and I went over everything the crew was going to do. Well where the water issue I was most concerned about , they side step and only put the drain tile down the middle and not at both sides. Stay Dry ended up sending 1 person to put tile in on both sides and fixed that issue, now I am having water issue where I was not having issues before and come to find out where my water line comes in they just put gravel under and did not put the concrete back in that area. So now I have a new leak and I can't seem to get this company to come back out for a 3rd time to fix this issue. Also I have water coming up from the newly concrete floor, I was told that the concrete has to cure for awhile which I understand that, but I don't think it should be seeping up along the cracks where the new and old concrete meets. Waiting on this company to correct."