Get matched with top humidifier repair pros in Russellville, OH

"We had a terrible customer experience. It took a full year and four--yes FOUR--tries to get it right. The first try was a defective door improperly installed. Then, over a period of another 9 months, two other doors were defectively manufactured. Twice they told us the door would be ready in three months. Twice it was not. Both of those times (keeping in mind that these were the second and third tries), we were told THE DAY THE INSTALLATION WAS SCHEDULED that it would be another three months. Finally, the FOURTH DOOR, installed ONE YEAR after we purchased and paid for it was installed. And they offered no compensation. In fact, Jordan Deeb denied compensation for the breach of the purchase agreement."

"Quick and helpful"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"It went very well! Tim came to the apartment and looked at the issue. He told me that he will place the order for the new and more efficient unit than the old boiler and install asap. Tim's crew came the following Monday to demolish the old boiler and installed the new boiler on the same day. The new boiler was up and running on the same day. It was a smooth startup!"

"Highly recommend Kellerman Heating and Cooling. They are always able to help us quickly and take care of the problem the first time! Always friendly, honest and helpful…good people!"

"Reviewed on Google but got no response: [*** Link removed ***] The salesman was polite and helpful. I would have given this review more stars, maybe even 4 or 5, but only 2 because of the install & non-follow-up: Workmanship is not up to par. The transition duct from the new furnace goes up at an odd angle, with neither angle at each side being symmetrical. The duct should have come straight down, as in the old. Air is flowing out from all four sides of this new paper-thin sheet metal. No attempt was made to seal it. So, in effect, I am cooling and heating a non-occupied storage room. The outdoor unit was solidly soldered in while it was not square to my house. One side overlapped the pad by several inches. Before the tech had me sign off on the job, I took him out to look. Low & behold, everything was square – but at what price? Twisting the unit after being solidly sweated in can cause a constant torque/pressure on the piping & fittings. The tech insisted all was well. The next morning, I had to look up online and call the main office because the AC wasn’t working (no contact info was given to me in case of an issue or workmanship concerns). A service tech came out and found a wire not properly terminated at the outside unit. I would have expected a call at some point from someone to ask how my install went, but I should have known better. I have pics that show the old transition from the furnace – everything straight up & down, and the new odd piece of garbage. Also, the before and after pics of the outside unit not properly in place, then twisted under torque back into place, square with the house."

"they installed the unit 2 years ago and we needed a call. no response. had to use a different company"

"Analysis was done quickly but thoroughly. Tech explained everything he was doing and why. A part needed to be ordered, so the repair was performed the day after Jones Heating and Air received the part. Everything is back working as it should be. Tech showed up when expected and he did the work efficiently."

"Dusty and his crew did an amazing job with our deck, replacing an old (and lesser quality) plastic ceiling with his more durable and beautiful aluminum system. Dusty was incredibly responsive, giving us detailed quotes in person and via email. Once his crew was able to reopen for work (he was temporarily closed during the COVID-19 closures), they immediately came out and completed our large deck project in a single day! The attention to detail that Dusty and his crew are capable of is impressive - they were able to make the patio under deck even more usable by expanding the coverage of the ceiling, moving the drainage and downspouts to a better location, and installing a soffit to the outer portion of the deck that not only looks great but also keeps birds and other critters from getting in. Overall, we couldn't be happier. Highly recommended!"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."