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Neli Virtual Appliance Repair

143 Charlotte Ave
4.30(
576
)
Approved Pro

Neli Virtual Appliance Repair

143 Charlotte Ave
4.30(
576
)
Approved Pro
Customers say: Super punctual
32388 local quotes requested
9 years of experience

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"Great! The technician helped us to locate the issue and explained how to fix it ourselves. This was my 3rd time using NeliHome. They are my first go to for diagnosing an appliance issue."

Jennifer Y on October 2025

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"Great! The technician helped us to locate the issue and explained how to fix it ourselves. This was my 3rd time using NeliHome. They are my first go to for diagnosing an appliance issue."

Jennifer Y on October 2025


"We had been having problems with our SubZero refrigerator not staying cold but freezing ice on the back wall for a while. Believing it was more than likely the seal around the door leaking warm air in and cold air out, because it had been a while since the door closed with a vacuum-like seal we decided to contact Ohio Furnace A&E after researching who was known for handling SubZero specifically. When we called, we expressed that we believed it to be the seal. The repairman came and diagnosed it as being the thermostat. This was fine and we thought the issue was a simple fix. After a week, the problem was back. We were having the same issues and called them back. They came back with the same part to replace the Thermostat. At this point, we pointed out again, that we believed it was the seal. Seemingly ignoring that it could be anything other than the thermostat. The thermostat replaced a second time, it still doesn't work properly, still the same issues. I called the company again, left a message for them to call me back. I did this every few days for almost 2 1/2 weeks with no callback. The final time I called, I did so with my number blocked, they pick up, audibly upset, I let them know that it still wasn't working and mentioned the seal again. Also that I left several messages waiting for a callback. He sends his guy out again. This time the guy comes in for a couple of minutes, goes outside to make a call to SubZero, comes back in only to tell us it wasn't the thermostat and Subzero told him it was more than likely the SEALED SYSTEM. Ohio Furnace A&E does not fix sealed systems. That was over 2 weeks ago. Since then, I have left several more messages. Today, he finally answers. I expressed that I felt with the misdiagnosis, I should receive a refund. I was informed that he was refusing a refund. I was told that it normally turns out to be the thermostat and it not their fault that it wasn't. I said, " So, you're telling me it's a guessing game, and as the customer, I'm left paying a bill for something that was misdiagnosed?" He then proceeded to tell me that they didn't charge me extra for the second part ordered or the last 2 trips. We had a 30-day warranty. Assumably, he thinks I should be grateful that we weren't charged more for the second replacement part and service, 2 extra trips they made while they misdiagnosed twice, even though we mentioned several times that we believed it was the seal. Very disappointed."

Katie O on June 2020

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"We had been having problems with our SubZero refrigerator not staying cold but freezing ice on the back wall for a while. Believing it was more than likely the seal around the door leaking warm air in and cold air out, because it had been a while since the door closed with a vacuum-like seal we decided to contact Ohio Furnace A&E after researching who was known for handling SubZero specifically. When we called, we expressed that we believed it to be the seal. The repairman came and diagnosed it as being the thermostat. This was fine and we thought the issue was a simple fix. After a week, the problem was back. We were having the same issues and called them back. They came back with the same part to replace the Thermostat. At this point, we pointed out again, that we believed it was the seal. Seemingly ignoring that it could be anything other than the thermostat. The thermostat replaced a second time, it still doesn't work properly, still the same issues. I called the company again, left a message for them to call me back. I did this every few days for almost 2 1/2 weeks with no callback. The final time I called, I did so with my number blocked, they pick up, audibly upset, I let them know that it still wasn't working and mentioned the seal again. Also that I left several messages waiting for a callback. He sends his guy out again. This time the guy comes in for a couple of minutes, goes outside to make a call to SubZero, comes back in only to tell us it wasn't the thermostat and Subzero told him it was more than likely the SEALED SYSTEM. Ohio Furnace A&E does not fix sealed systems. That was over 2 weeks ago. Since then, I have left several more messages. Today, he finally answers. I expressed that I felt with the misdiagnosis, I should receive a refund. I was informed that he was refusing a refund. I was told that it normally turns out to be the thermostat and it not their fault that it wasn't. I said, " So, you're telling me it's a guessing game, and as the customer, I'm left paying a bill for something that was misdiagnosed?" He then proceeded to tell me that they didn't charge me extra for the second part ordered or the last 2 trips. We had a 30-day warranty. Assumably, he thinks I should be grateful that we weren't charged more for the second replacement part and service, 2 extra trips they made while they misdiagnosed twice, even though we mentioned several times that we believed it was the seal. Very disappointed."

Katie O on June 2020





On-Site Electronics

245 E Arch St.
No reviews yet

On-Site Electronics

245 E Arch St.
No reviews yet
Free onsite estimate

On-Site Electronics is the answer to fixing your electronics and home appliances in Richland, OH and surrounding areas. We are dedicated and hold a high standard to provide reasonably-priced, high quality repair services to make sure every customer is completely satisfied. We are experts at repairing: Televisions Radios Cell phones Home Appliances Gaming consoles Other Electronics If you need electronics repaired or home appliances repaired in a timely manner, call us today! We will take care of you

On-Site Electronics is the answer to fixing your electronics and home appliances in Richland, OH and surrounding areas. We are dedicated and hold a high standard to provide reasonably-priced, high quality repair services to make sure every customer is completely satisfied. We are experts at repairing: Televisions Radios Cell phones Home Appliances Gaming consoles Other Electronics If you need electronics repaired or home appliances repaired in a timely manner, call us today! We will take care of you


GE Factory Service

State Route 93
No reviews yet

GE Factory Service

State Route 93
No reviews yet

Experience the GE Factory Service difference: factory trained techs, advanced diagnostic tools, leading parts warranty and up to $100 rebate* Exclusions apply call or visit the website for details.

Experience the GE Factory Service difference: factory trained techs, advanced diagnostic tools, leading parts warranty and up to $100 rebate* Exclusions apply call or visit the website for details.


GE Factory Service

200 West Broadway
No reviews yet

GE Factory Service

200 West Broadway
No reviews yet

Experience the GE Factory Service difference: factory trained techs, advanced diagnostic tools, leading parts warranty and up to $100 rebate* Exclusions apply call or visit the website for details.

Experience the GE Factory Service difference: factory trained techs, advanced diagnostic tools, leading parts warranty and up to $100 rebate* Exclusions apply call or visit the website for details.


GE Factory Service

880 Maple Ave.
No reviews yet

GE Factory Service

880 Maple Ave.
No reviews yet

Experience the GE Factory Service difference: factory trained techs, advanced diagnostic tools, leading parts warranty and up to $100 rebate* Exclusions apply call or visit the website for details.

Experience the GE Factory Service difference: factory trained techs, advanced diagnostic tools, leading parts warranty and up to $100 rebate* Exclusions apply call or visit the website for details.


GE Factory Service

1250 South Walnut Street
No reviews yet

GE Factory Service

1250 South Walnut Street
No reviews yet

Experience the GE Factory Service difference: factory trained techs, advanced diagnostic tools, leading parts warranty and up to $100 rebate* Exclusions apply call or visit the website for details.

Experience the GE Factory Service difference: factory trained techs, advanced diagnostic tools, leading parts warranty and up to $100 rebate* Exclusions apply call or visit the website for details.

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Small Appliance Repair questions, answered by experts

Outside of deep cleaning your oven and keeping your stovetop sparkling, you should not attempt DIY oven repairs, especially if you have a gas oven.  Even the most straightforward repair can be dangerous if not done correctly, and that’s not a risk worth taking. It’s always best to hire an oven repair specialist to assess the repair needed for your oven and appropriately (and safely) take care of it for you. 

A microwave can last anywhere from five to 10 years. To get the most out of this appliance, you should follow a few maintenance tips:

  • Immediately clean up spills and food bits. To help with stuck-on food, heat a bowl of water with ¼ cup of lemon juice for one minute.

  • For over-the-range microwaves, clean the grease filter that’s underneath it. This will ensure the microwave runs efficiently.

  • Never put anything metal in the microwave, as it can create a fire hazard. Also, avoid dishes with metal trim for the same reason. 

  • Avoid slamming the door. With years of use, the door switches could easily break. 

Some of the most common microwave repair problems include magnetron failure and a plate that won’t spin. When a magnetron fails, the microwave won’t efficiently heat your food—a frustrating albeit common experience. Meanwhile, a plate that doesn’t spin won’t thoroughly heat food, even if the magnetron works.

The average microwave sold today can last seven to eight years. With proper maintenance, it's realistic to expect a microwave to last up to 10 years. Some boutique appliance brands boast microwaves that can provide up to 15 years of flawless performance before you have to think about microwave installation costs again.

Microwave repairs cost an average of $175, and most repairs fall between $100 and $200. Minor repairs, like replacing a broken diode or glass plate, can cost as little as $50, while major repairs like a door replacement can total between $400 and $500. In some cases, it’s more affordable to replace the entire microwave than it is to carry out repairs, especially if it’s nearing the end of its life.

The Rio Grande, OH homeowners’ guide to small appliance repairs

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