Complete Appliance Service
Complete Appliance Service
AT Complete Appliance Service we are in our 33rd year of successful business and we are very proud of our A plus Rating with the Better Business Bureau. Since 1980, we have always striven to provide the highest level of customer service and technical support throughout the Greater Cincinnati and Northern Kentucky Areas. We receive continuous positive feedback from our many repeat customers. We are able to provide you with immediate and friendly services on your home appliances. Same Day Service in most cases. Our service technicians years of experience and strive for Excellence in every facet of their trade. That is why we say, "Why Call a Repairman when you can call a specialist! Complete Appliance Technicians are factory trained." Licensed and bonded, and they receive continuing education and training to provide our customers the highest level of professional service possible. We use the latest equipment and procedures to safeguard our customers,their property and their time. We use genuine factory parts whenever possible, and we are not going to sell you parts that you don't need. I would like to thank all of you for considering us to take care of all your appliance needs. Proprietor, Arnold Horne
"Used Complete Appliance Service once before and had a good experience, but not this time, and this time will be the last. Microwave turntable stopped functioning and called Complete. A technician came out and diagnosed the problem; the turntable needed a new motor and we wanted new springs for the door. He said that it would take a couple of weeks to get the parts in. We ok’d the work, paid the service call, received an estimate, and waited to hear from them. That was in Feb 2021. We’re still waiting. I have called them repeatedly asking for an update on the part’s status and been told that they were having difficulty getting it, they would check on the status and get back, only to hear nothing from them. My last contact was in late June. I called again with the same inquiry and was told that they would check and get back. Still waiting for the phone to ring and it is now mid-August. The microwave was a Whirlpool so I finally contacted them. They said that the part was in stock and set up an appointment with the nearest Whirlpool accredited appliance repair service. These folks came out, diagnosed the issue, ordered the parts from Whirlpool and the unit was fixed within three weeks of the initial visit. I should have taken this route to begin with. This part is available from Whirlpool, anybody can order it, so I can’t figure why Complete just didn’t do that instead of letting us sit. Why come out to begin with if you have no real interest in the repair, just to get the service call money? Doesn’t make sense to me but no matter, these people are just rude and I’ll never use them again."
JERRY H on August 2021
AT Complete Appliance Service we are in our 33rd year of successful business and we are very proud of our A plus Rating with the Better Business Bureau. Since 1980, we have always striven to provide the highest level of customer service and technical support throughout the Greater Cincinnati and Northern Kentucky Areas. We receive continuous positive feedback from our many repeat customers. We are able to provide you with immediate and friendly services on your home appliances. Same Day Service in most cases. Our service technicians years of experience and strive for Excellence in every facet of their trade. That is why we say, "Why Call a Repairman when you can call a specialist! Complete Appliance Technicians are factory trained." Licensed and bonded, and they receive continuing education and training to provide our customers the highest level of professional service possible. We use the latest equipment and procedures to safeguard our customers,their property and their time. We use genuine factory parts whenever possible, and we are not going to sell you parts that you don't need. I would like to thank all of you for considering us to take care of all your appliance needs. Proprietor, Arnold Horne
"Used Complete Appliance Service once before and had a good experience, but not this time, and this time will be the last. Microwave turntable stopped functioning and called Complete. A technician came out and diagnosed the problem; the turntable needed a new motor and we wanted new springs for the door. He said that it would take a couple of weeks to get the parts in. We ok’d the work, paid the service call, received an estimate, and waited to hear from them. That was in Feb 2021. We’re still waiting. I have called them repeatedly asking for an update on the part’s status and been told that they were having difficulty getting it, they would check on the status and get back, only to hear nothing from them. My last contact was in late June. I called again with the same inquiry and was told that they would check and get back. Still waiting for the phone to ring and it is now mid-August. The microwave was a Whirlpool so I finally contacted them. They said that the part was in stock and set up an appointment with the nearest Whirlpool accredited appliance repair service. These folks came out, diagnosed the issue, ordered the parts from Whirlpool and the unit was fixed within three weeks of the initial visit. I should have taken this route to begin with. This part is available from Whirlpool, anybody can order it, so I can’t figure why Complete just didn’t do that instead of letting us sit. Why come out to begin with if you have no real interest in the repair, just to get the service call money? Doesn’t make sense to me but no matter, these people are just rude and I’ll never use them again."
JERRY H on August 2021
