Get matched with top gas fireplace pros in Marengo, OH

"I called for a free estimate, Justin came promtly and inspected the chimey. He showed me pictures of the problems and spelled out all the options. I explained to him that my cellar has floode due the problems and was anxious to get the repairs done. Justin quoted a price that was fair and much lower then any other estimates. To my surprise he said that he could do the job that day. He kept sending me pictures as the work progressed so I knew exactlywhat he was doing. He was professional and honest about what needed to be done. I was more then pleased with him and the company. I highly recommend .Chimneys are us."

"I contacted the provider upon receiving the Angi referral. They contacted me and came the next day to provide an estimate. The technician inspected the chimney and provided an estimate. I agreed to the estimate and charged my credit card for the $1,214.14 deposit. I received two different invoices via email for the deposit and estimate. They were from two different companies, neither of which was A1 Chimney Services. I became suspicious of a possible fraud situation and emailed the address on one of the invoices asking to cancel the service request and receive a refund for the deposit. I sent a second email with no response and spoke to two different representatives with the same request. No one responded. I filed a Better Business Bureau complaint and registered a dispute with my credit card company relative to the deposit. I received a text from an A1 representative on September 26th asking if he could assist me since he saw that the deposit charge was in dispute. I made the same refund request. He said that he could not do anything until the bank finished their investigation. The bank closed the dispute and restored the charge to my credit card on October 19th. I texted the representative again with the refund request. There was no response to request number 6. I have not been contacted again by A1 since 9/26."

"I posted this review and received a derogatory response from the company. I am reposting it with the information to validate that I was a customer of this company in October of 2014. I also provided photos in my original post of the things that I mentioned in the review. Flavio Pinheiro would never show up when he promised. The job kept getting delayed. All throughout this experience, he kept taking jobs out of state, and also claiming illnesses, to the detriment of my job. I travel for work, and can't be on top of these projects 24/7. They never finished the job, they did the mow strip incorrectly, and they left trash, chunks of concrete, and lawn damage behind. I finally had to have someone else come and finish it, costing me an additional $1500. They used some of my landscape trim to form the borders for the concrete pour, instead of creating themfrom their own supplies, promising that it would be easy to clean up. It wasn't, and the trim was no longer usable. He hired a Customer Service person, but that panned out to be worthless. I would not recommend this con artist to do anything in my yard ever again. As to the comment left from the company on my original review, I did indeed have a contract with Maxima Concrete, when Flavio Pinheiro was the owner. It may have changed hands since then, but the truth still stands for what I had to go through in October of 2014. I have attached a copy of the contract I had (with personal information blocked out) to prove it. The date of service for this contract was not accurate as posted, but this site does not allow for changes to that field. The site takes the date of the review as the date of the work done."

"They came a day early, which was fine. The employees were not wearing face coverings, but I did not challenge it. They cleaned 4 fireplaces in my home, which took about 15 minutes each. I asked them to look at some outside fire pits, which they did, and I asked them about the possibility of adding a gas heater to my solarium. The employees were excellent, but asked for $540.00 in charges. This was extreme, in my opinion, since they only spent 1 1/2 hours total. I called the company the next day and was given the run around. They eventually referred me to the owner, who never called back. I expected a reduced charge, since I only paid around $200.00 the last time of service. They could not explain their charge plan satisfactorily. I feel that they were price gouging, since their is little competition in their field. I will not be using their services in the future."