Get matched with top fireplace cleaning pros in Kettering, OH

"I hired them to sweep the chimneys for my fireplace and woodburning stove. A tech arrived on time and was pleasant. However he admitted he was new to the company and industry and after looking at the fireplace and woodburning stove informed me that he was not familiar with the two systems and could not do the work. He took pictures and told me his boss- the company owner- would call me the following week to set a time for a more experienced person to do the work. They never called. I called twice and left messages that were not returned. I appreciate the fact the tech did not try and do the job he was not comfortable with and mess something up. However very disappointed they did not call back or at least return my calls. I guess they were not interested since it was a more challenging job."

"The technician that came out was great! He left the house clean (no soot), was very honest and upfront about what he was doing and what he saw. He gave several recommendations to getting our fireplace working, in a range of pricing. He also found our dampener, which was tucked away in the chimney, but we thought it was lost for the last several years!"

"Excellent work from start to finish. My father was a mason, so I know great work when I see it. First, they brought in a tear-down team to remove the chimney down to the first-floor roof level of our two-story house. After which, they rebuilt the chimney to original height installing approximately 900 new bricks using a new Type N mortar. They installed a new 5" thick concrete crown with a 2" drip edge and an expansion joint. They replaced all accessible sections of fireplace clay flue tile extending 4" - 6" above the concrete crown. Installed new stainless steel chimney cap. Installed 2 sets of new step and counter flashing. Installed 2 sets of new ice water shields and shingles as needed. Cleaned and weather sealed chimney entirely upon completion. After the chimney rebuild was done, the Mason, Seth, and his crew cleaned the work site, to include the whole driveway. They are a very efficient and thorough team. I understand that they like to leave the customer's house and yard as clean or better than they find it."

"I have mixed feelings about this company. I picked Hatton because they had the best price and accepted credit cards. I was a bit skeptical of the price since it was so much lower than everyone else I called, but that is the main reason I picked them. I got my quote over the phone and followed up with an email to confirm the price, but I never received a response from the email (this is why 4 stars for customer service). I was happy with the appointment scheduling, I was able to get a convenient time for me the same week I called. Other companies were scheduling out a couple of weeks. However, after their visit, I wished I had hired a certified chimney sweep instead of trying to save money. I can't say they didn't know what they were doing, but I can't say they did. My "feeling" is that a couple of guys bought a shop vac and a wire brush tool and went into business.Perhaps this is how everyone does it though because I have only had my fireplace cleaned one other time by one of the other companies and it was a long time ago. I do remember my feeling at that time is that the other company was very honest and professional. I didn't get the same warm and fuzzy from Hatton. I would have scheduled the original company again, but it took several weeks to get an appointment (worth the wait) and the price was about $50 higher (you get what you pay for?), but mainly because they didn't take credit cards (I like to earn points whenever I can). Finally, I felt the owner, Dan, and his assistant could have been a bit more friendly/personable/verbal. There was very little said which made it a bit awkward. The assistant didn't say one word which was kinda creepy. Dan did give an honest recommendation on how often we should have the fireplace cleaned. He said with our occasional use we wouldn't need it annually. I appreciated that input. All in all, if you're looking for an inexpensive chimney sweep and don't care about certifications, go for it. The fast, cheap service is something many people would appreciate."

"Faith is professional and great at house cleaning. Very fair price! Excited I found her to help me with my home!"

"They were very clean and professional"

"We are lucky to have this company , their owner and employees in the MV. All service from gas fireplace insert install, yearly inspection , and remote swap out has been outstanding. Their product has increased the value of our house and has become the focal point of our fireplace room."

"The workers and office staff were easy to talk to, well informed, courteous , and efficient. They performed a thorough inspection. Recommended and installed a stainless liner and cap for the furnace flue and a new damper on the fireplace flue. Their price was better than previous quotes and even set up a partial payment plan. I am very pleased with the work they did."

"After contacting several companies is the only one that showed up and provided a quote. After speaking with Brent I was convinced he had experience with replacing the roof flashing boot on my gas fireplace where others did not. Quality work at a fair price. Showed up when they would, cleaned up when they left. Will probably hire again for other projects."

"Very thorough - he gets the job done and quickly."