Friedman Home Improvements & Masonry

"I, as the owner of Friedman Home Improvements and Masonry, would like to take the opportunity to respond to this customers comments and review. We always give our customers respect and the opportunity to ask as many questions as they like. Mr. Chen asked a myriad of questions, Which were all answered in great detail before the job began and before the contract was drawn up. I also answered all of the same questions upon our arrival on-site the morning of starting the job. We have absolutely no issue with answering any questions that our customers have, we actually welcome them. But, in this case, Mr. Chen was purposely trying to create a stat"

"We went to the ends of the earth for this customer nothing made her happy . The guys name is Andy, that started the project . He is a great guy and a great worker, the customer only gave us access to the shed from 10-4 . It was stated very clearly that Andy has a son that is disabled and needed picked up every day by 2:45. She had an attitude from day one regarding the original contractor she hired to build the shed . They did a miserable job during that actual building if the shed, windows not sealed , bad trim work, shed unlevel , door did not open well, etc. Our scopes of work were only inside , as she continued to fight."

"We did thousands and thousands of dollars of work at this residence. This floor was only one scope of work done. I personally inspected the floor and it was done well. I was there multiple times during the project and at the very end... this floor was done properly, the guys even leveled the floor. This is an old (early 1900?s home, which was gorgeous), but, nonetheless.... the basement floor and walls where nowhere near flat, nor were the walls square to any degree, which I discussed thoroughly with the homeowner (more than once). Her reaction was ?it?s just a workout room, it doesn?t need to be perfect?. The employee was also rushed day in"