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Neli Virtual Appliance Repair

143 Charlotte Ave
4.30(
576
)
Approved Pro

Neli Virtual Appliance Repair

143 Charlotte Ave
4.30(
576
)
Approved Pro
Customers say: Super punctual
32510 local quotes requested
9 years of experience

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"Great! The technician helped us to locate the issue and explained how to fix it ourselves. This was my 3rd time using NeliHome. They are my first go to for diagnosing an appliance issue."

Jennifer Y on October 2025

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"Great! The technician helped us to locate the issue and explained how to fix it ourselves. This was my 3rd time using NeliHome. They are my first go to for diagnosing an appliance issue."

Jennifer Y on October 2025


"They arrived on time and ready to work, we had a couple setbacks due to weather, but I was really happy with the effort and the results."

Duane H on September 2020

35 years hometown experience in carpendry, construction, remodeling, roofing, siding, handyman repairs.

"They arrived on time and ready to work, we had a couple setbacks due to weather, but I was really happy with the effort and the results."

Duane H on September 2020



"We had been having problems with our SubZero refrigerator not staying cold but freezing ice on the back wall for a while. Believing it was more than likely the seal around the door leaking warm air in and cold air out, because it had been a while since the door closed with a vacuum-like seal we decided to contact Ohio Furnace A&E after researching who was known for handling SubZero specifically. When we called, we expressed that we believed it to be the seal. The repairman came and diagnosed it as being the thermostat. This was fine and we thought the issue was a simple fix. After a week, the problem was back. We were having the same issues and called them back. They came back with the same part to replace the Thermostat. At this point, we pointed out again, that we believed it was the seal. Seemingly ignoring that it could be anything other than the thermostat. The thermostat replaced a second time, it still doesn't work properly, still the same issues. I called the company again, left a message for them to call me back. I did this every few days for almost 2 1/2 weeks with no callback. The final time I called, I did so with my number blocked, they pick up, audibly upset, I let them know that it still wasn't working and mentioned the seal again. Also that I left several messages waiting for a callback. He sends his guy out again. This time the guy comes in for a couple of minutes, goes outside to make a call to SubZero, comes back in only to tell us it wasn't the thermostat and Subzero told him it was more than likely the SEALED SYSTEM. Ohio Furnace A&E does not fix sealed systems. That was over 2 weeks ago. Since then, I have left several more messages. Today, he finally answers. I expressed that I felt with the misdiagnosis, I should receive a refund. I was informed that he was refusing a refund. I was told that it normally turns out to be the thermostat and it not their fault that it wasn't. I said, " So, you're telling me it's a guessing game, and as the customer, I'm left paying a bill for something that was misdiagnosed?" He then proceeded to tell me that they didn't charge me extra for the second part ordered or the last 2 trips. We had a 30-day warranty. Assumably, he thinks I should be grateful that we weren't charged more for the second replacement part and service, 2 extra trips they made while they misdiagnosed twice, even though we mentioned several times that we believed it was the seal. Very disappointed."

Katie O on June 2020

.

"We had been having problems with our SubZero refrigerator not staying cold but freezing ice on the back wall for a while. Believing it was more than likely the seal around the door leaking warm air in and cold air out, because it had been a while since the door closed with a vacuum-like seal we decided to contact Ohio Furnace A&E after researching who was known for handling SubZero specifically. When we called, we expressed that we believed it to be the seal. The repairman came and diagnosed it as being the thermostat. This was fine and we thought the issue was a simple fix. After a week, the problem was back. We were having the same issues and called them back. They came back with the same part to replace the Thermostat. At this point, we pointed out again, that we believed it was the seal. Seemingly ignoring that it could be anything other than the thermostat. The thermostat replaced a second time, it still doesn't work properly, still the same issues. I called the company again, left a message for them to call me back. I did this every few days for almost 2 1/2 weeks with no callback. The final time I called, I did so with my number blocked, they pick up, audibly upset, I let them know that it still wasn't working and mentioned the seal again. Also that I left several messages waiting for a callback. He sends his guy out again. This time the guy comes in for a couple of minutes, goes outside to make a call to SubZero, comes back in only to tell us it wasn't the thermostat and Subzero told him it was more than likely the SEALED SYSTEM. Ohio Furnace A&E does not fix sealed systems. That was over 2 weeks ago. Since then, I have left several more messages. Today, he finally answers. I expressed that I felt with the misdiagnosis, I should receive a refund. I was informed that he was refusing a refund. I was told that it normally turns out to be the thermostat and it not their fault that it wasn't. I said, " So, you're telling me it's a guessing game, and as the customer, I'm left paying a bill for something that was misdiagnosed?" He then proceeded to tell me that they didn't charge me extra for the second part ordered or the last 2 trips. We had a 30-day warranty. Assumably, he thinks I should be grateful that we weren't charged more for the second replacement part and service, 2 extra trips they made while they misdiagnosed twice, even though we mentioned several times that we believed it was the seal. Very disappointed."

Katie O on June 2020





On-Site Electronics

245 E Arch St.
No reviews yet

On-Site Electronics

245 E Arch St.
No reviews yet
Free onsite estimate

On-Site Electronics is the answer to fixing your electronics and home appliances in Richland, OH and surrounding areas. We are dedicated and hold a high standard to provide reasonably-priced, high quality repair services to make sure every customer is completely satisfied. We are experts at repairing: Televisions Radios Cell phones Home Appliances Gaming consoles Other Electronics If you need electronics repaired or home appliances repaired in a timely manner, call us today! We will take care of you

On-Site Electronics is the answer to fixing your electronics and home appliances in Richland, OH and surrounding areas. We are dedicated and hold a high standard to provide reasonably-priced, high quality repair services to make sure every customer is completely satisfied. We are experts at repairing: Televisions Radios Cell phones Home Appliances Gaming consoles Other Electronics If you need electronics repaired or home appliances repaired in a timely manner, call us today! We will take care of you


GE Factory Service

State Route 93
No reviews yet

GE Factory Service

State Route 93
No reviews yet

Experience the GE Factory Service difference: factory trained techs, advanced diagnostic tools, leading parts warranty and up to $100 rebate* Exclusions apply call or visit the website for details.

Experience the GE Factory Service difference: factory trained techs, advanced diagnostic tools, leading parts warranty and up to $100 rebate* Exclusions apply call or visit the website for details.


GE Factory Service

200 West Broadway
No reviews yet

GE Factory Service

200 West Broadway
No reviews yet

Experience the GE Factory Service difference: factory trained techs, advanced diagnostic tools, leading parts warranty and up to $100 rebate* Exclusions apply call or visit the website for details.

Experience the GE Factory Service difference: factory trained techs, advanced diagnostic tools, leading parts warranty and up to $100 rebate* Exclusions apply call or visit the website for details.

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Small Appliance Repair questions, answered by experts

No, you can’t install just any microwave over your range. You have to get a specific type of microwave known as an over-the-range unit. These include venting and lighting features that you’ll need above your stovetop. 

Although countertop units are more affordable, they won’t work for this type of installation. To avoid hazardous conditions in your kitchen, buy the right type of microwave for your needs.

Installation involves assessing space for fit, disconnecting power, placing the unit, and securing ventilation space. Wall ovens may require additional mounting support.

Yes, many services include removal and disposal of old microwaves. Confirm with your installer.

The cost to have a microwave vent installed starts around $150, but may exceed $300 if you have to cut through cabinets or install a new line to your ductwork. This is another reason tackling the project DIY can totally be worth it from a financial standpoint if you're willing to do the labor yourself.

The standard for most microwave recipes and instructions is 1,000 watts. Other aspects of your microwave need to be considered like size, functionality, and where it will be installed, but 1,000 watts is considered the standard for home cooking. Lower-end models will be 700 watts or less, causing them to heat food more slowly. The maximum wattage for a microwave is usually 1,700 watts.

The Jacksonville, OH homeowners’ guide to small appliance repairs

From average costs to expert advice, get all the answers you need to get your job done.