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"Service person came out, diagnosed the problem, replace the pre-amplifier and the amplifier on the TV tower. $340 A few months later we could not get any reception, and could see the wire connection from the antenna to the amplifier was not connected. I called them and emailed them pictures. They told me they would come out and take care of it the next time they were in my area. I called several times over three months, same reply, they would stop the next time they have someone in my area. I am 15 minutes from their business. It`s been six months now, still no show."

"It's been an ongoing nightmare. Watch Communication's unreliable service may work great for a couple of weeks if I'm lucky. It's constantly coming and in and out, sometimes so much that I can't even read my Email. I have got years of excuses from bad weather to interference. I even switched towers and it worked for a while and then went back to being unreliable. They've changed radio systems and made promises of better service to come and yet I am paying a premium price for intermittent service, loss of bandwidth and other problems. All I see is them signing up more people without fixing the system for their existing customers. We're just not talking of a few days of bad, but years of problems. Their service people come out and happily tweak my receiver, which isn't the problem, and then nothing gets better for more than a few days. Yet, I have few options and satellite service is prohibitively expensive. Now that I'm stuck at home, I depend on my Internet service more than ever and it just lets me down again and again. I don't think people can imagine how frustrating it is to know that Watch Communications can provide reliable service if they want to (I've seen it work great for a couple of weeks straight). But they just don't care. I am paying $75.00 a month for bad Internet service. My receiver isn't even far from their tower. I can see it on a clear day."