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"On time great work fair pricing."

"I paid Mr. Phomalee $1275 to do some bathroom remodeling work that he'd initially stated he'd be able to begin between Christmas and New Years this past December. After not showing up at that time, he proceeded to promise that work would begin on eight separate dates, missing all of them. During this time I received no communication from Mr. Phomalee unless I initiated it, and when I did he made an excuse related to his vehicle or family each time. Finally, I informed Mr. Phomalee that I needed him to return the funds paid to him as it had become clear he had no intention of doing the work for which he had been contracted. He informed me at that time that his previous excuses had been lies, that he had used the money I'd paid him for gambling, and that he most recently had not been able to due the work because he'd been trying to secure a loan to cover "the bad checks [he] had written to gamble so [he] didn't go to jail". So, I'm now in a position where I've had an unusable shower for two months, and will be forced to seek legal action against Mr. Phomalee to attempt to recover my money."

"I highly recommend All Points Building and Construction. From the beginning talks of the project to the very end, Paul Starke was attentive and helpful. He understands construction and business, and he also understands people and he knows how to hear what his customers are saying and be able to envision the goal and figure out ways to put plans into action. We first called Paul in October of 2021 while we were calling around to different companies for quotes on a multi-room home addition. After speaking with a couple of businesses, and then Paul, I immediately noticed a difference in tone and interest when speaking with Paul and discussing my hopes for the project. His attitude was friendly, and there was no sense of superiority or talking down to me as some others had done. The sense I got from him on those first couple of calls was that he wanted to see what we wanted and he wanted to work on this project. One of the first times that I realized how truly special Paul and his team are was when we got the quote for the job. It was much higher than we had originally been talking about and we knew we’d have to decline and potentially start over or have to wait—something like that. We said simply that it was out of the budget, but we thanked him for his time. He asked if he could rework some things for us with his team and come back to us because they really wanted to do our project. That surprised me. Every other time I’ve told a company that the quote was too high, but thank you anyway, the company has just moved on. But Paul didn’t do that, and he came back with something we could work with. That amazed me and showed me that this was a team with heart, that we were more than just a way to make money, and that he had passion for his craft. Over the months—in total from first call to last check, the team was with us for a year and nine months creating a whole second half to our house, decks, a patio, and several custom jobs in between—my family and I came to love the All Points team. They are respectful, professional, passionate, and considerate people. They looked out for the safety of our children in the midst of construction; they watched out for our many pets as they drove equipment and trucks around and tossed lunch scraps to our shameless chickens; they protected our landscaping and even repaired a small tree that unfortunately met with a concrete truck; and they noticed little issues that already existed at the house and offered solutions for them, not in a way that took advantage of us, but rather how someone would do for their own friend or family member. They are easy-going and easy to talk to, good listeners, and kind. It helped that we valued them and showed them respect too, recognizing their talent and drive to do good work. I am incredibly thankful that Paul and his team (Nick, Jeff, Greg, and every contractor they brought in who helped on our project) were the ones who worked on our house. So much thought and care went into making this more than a project, a team effort of minds and hard work coming together to create a home for us. After moving several times, I think we can say we’re finally settled, and so much thanks is owed to All Points for that. Thanks, guys!"

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