Get matched with top chimney liner installation pros in Forest, OH

"Not well. The young men who came were pleasant, but inexperienced. The job was to sweep AND inspect. They said it did not need sweeping (though we later found out it did) and they asked if we wanted an outside inspection as if it were an add-on. It was raining and I guess they did not want to get wet. They then were delayed sending us a quote and when we asked for one, it was nebulous and prohibitively expensive. Four quotes later we found a company that would do the work needed and not upsell us. We paid $250 effectively for nothing."

"Prompt, polite, hardworking, and easy to work with. He competently repaired the roof for a reasonable price. I highly recommend this company and will use them again for future repairs."

"I called for a free estimate, Justin came promtly and inspected the chimey. He showed me pictures of the problems and spelled out all the options. I explained to him that my cellar has floode due the problems and was anxious to get the repairs done. Justin quoted a price that was fair and much lower then any other estimates. To my surprise he said that he could do the job that day. He kept sending me pictures as the work progressed so I knew exactlywhat he was doing. He was professional and honest about what needed to be done. I was more then pleased with him and the company. I highly recommend .Chimneys are us."

"Used a shop vac to sweep what they did get out, leaving a coat of dust on everything in our living room. Used 1 sponge they wet once to clean. We were quoted $75, with multiple discussions on what they could do. Explained all the $75 was for inspection and sweep from the top of chimney, which we had removed last year. $600 for a deep cleaning and then tried to charge $1200. If this was a deep cleaning, I ll eat my hat. We signed contract with no amount on it."

"Roszman Roofing impressed us with their A+ service, communication, quality, and efficiency. Alex and his team were like roofing rockstars – knowledgeable, understanding of our unique needs, and incredibly thorough. They walked us through the entire process, offered a variety of options, and patiently answered my endless list of questions. From the initial assessment to the final inspection, their professionalism was top-notch. Alex kept us in the loop throughout the project, which put our minds at ease. We can't recommend Roszman enough – they're the whole package!"

"Accu Level overpromised and underperformed. We reached out to have a simple job performed as part of selling our house. From the start, we were told the work could be performed prior to closing. Due to timing and this promise, we did not get any other bids. Upon receiving the contract, we paid the deposit within one hour. From this point on, there was no communication from the business that was not initiated by us. We texted our rep and called the office every day from this point on to see when the work would be scheduled. There was no proactive communication whatsoever. Finally, one day before closing, our real estate agent demand a date to be scheduled and it was scheduled two weeks after closing. Thankfully, we had a flexible buyer who was willing to close without the work being done. On the day the work was supposed to be scheduled, with no notice, it was postponed for another week and the buyer had to find a time to reschedule. This had to be communicated to me by my realtor and not the business. After the work was done, I reached out to our rep to explain how disappointed we were with the customer service. This was verbatim his response: "Please understand this is not our normal scenario and there were people let go/had responsibilities changed because of it." I asked to speak to his manager. Upon speaking with the manager, he said they weren't willing to do anything to make amends for the lack of customer service even with his rep openly admitting that they did not meet their promises. The manager quoted back terms of the contract to me that they are allowed to reschedule and I explained that this was not a contractual dispute, but a complaint about customer service when an employee openly admitted fault and he was not willing to take accountability for his employee. I asked to speak to his manager. This conversation happened two weeks ago and I'm still waiting for that call. Don't use this business if you want any level of customer service."

"I am sure that all positive reviews for this company are fake. Nothing that was promised to me was delivered. My siding project is still ongoing for over 1 month. Was told that it would be done in week. Had one rain day. They have system like this: 1) sales person who never installed anything he will promise you things that obviously are not true, 2) crew that is subcontracted but not Gunner, mine was driving for over 2 hours away, 3) person who oversees the project but has little control over anything, no supply, doesn't know the crew, crew does not listen to him, main office does not listen to him, 4) main office does not reply to you. They just tell me to talk to project manager who has no control. So you understand that if there are any issue you are on your own. Quality or work is not good. Many times I had to point to the crew what's wrong, planks are broken yet they were still installing it, caulking is done they way that I can do it better, they cut wires to awning etc"

"I paid Mr. Phomalee $1275 to do some bathroom remodeling work that he'd initially stated he'd be able to begin between Christmas and New Years this past December. After not showing up at that time, he proceeded to promise that work would begin on eight separate dates, missing all of them. During this time I received no communication from Mr. Phomalee unless I initiated it, and when I did he made an excuse related to his vehicle or family each time. Finally, I informed Mr. Phomalee that I needed him to return the funds paid to him as it had become clear he had no intention of doing the work for which he had been contracted. He informed me at that time that his previous excuses had been lies, that he had used the money I'd paid him for gambling, and that he most recently had not been able to due the work because he'd been trying to secure a loan to cover "the bad checks [he] had written to gamble so [he] didn't go to jail". So, I'm now in a position where I've had an unusable shower for two months, and will be forced to seek legal action against Mr. Phomalee to attempt to recover my money."

"In February 2024 my Mother-in-laws furnace went out. Long story short.... Tinman was the company that could get there the fastest so we went with them. It cost 2500.00 for repairs. In April it went out again. Another 2500.00 in repairs. My husband purchased their platinum plan to cover future maintenance and repairs. My mother-in-law passed away May 2nd 2024 so we are selling her house. We accepted an offer and due to the inspection of the furnace the buyer backed out. Apparently the heat exchanger has 2 cracks in it and now they want us to pay them 7000.00 to replace the whole furnace. We have consulted with 3 other companies and our attorney. We were told no way should it cost 7000.00 and we were being taken for a ride. The fact that they repaired it twice at high cost and are NOW telling us it's junk is just ridiculous. Needless to say we will NOT be giving them anymore money or doing anymore business with them. Being 5000.00 in and losing the sale of the house is all quite enough. Just beware people."