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"HE DID REALLY A GOOD JOB, HE WAS PROFESSIONAL AND ON TIME."

"They exceeded expectations by finishing ahead of schedule, politely, professionally, and with no mess. I will have no hesitation calling Slawinski again for additional work."

"Our furnace install was done professionally. The installers were great. I do not blame any of our problems on the installers. It is their corporate office and lack of concern for issues a customer has that will affect any future customers. They simply do not care. The day after our furnace install we received a text that stated "Anderson Heating, Cooling and Plumbing, and sister company A New Image Heating and Cooling are offering a FLASH BOGO! Valid this week! The Furnace is FREE when you install an AC! Call today for details.". I called immediately because we had expressed an interest in both heat and AC. I asked why we were not offered this BOGO when they knew we were interested in both and the sale was good for the week of our installation. We would have taken this deal and gotten both. I was told by the Mentor office that they were unaware that the sale text was going out and asked if I could give them a few days. The following Monday I did receive a call back and was told they would install our AC for $4,000. The original estimate was about $6,000. So they were offering to take $2,000 off to install the AC. My furnace was $5,695. Is this a deceptive advertising ploy to get another $4,000 out of us? I disagreed with this offer and was given a contact at their home office in Grand Rapids MI. I sent the info to Geoffery Kartes who is their Director of Digital Marketing in MI. That was four weeks ago and I have heard NOTHING from anyone. I even called Mr. Kartes and still did not get a call back. This is apparently a "pass the blame" situation where no one is willing to take responsibility. Associates in the Mentor office agreed with me, one of their associates even encouraged me to escalate my displeasure because he said this has happened before, yet nothing has been done. Maybe if they ignore me I will go away. I will not. I wanted to let potential future customers know this happened. I am also letting the BBB and the Ohio AG know. Thank you for taking the time to read this."

"Kris/KMA Home Improvement was great! What I thought would be an easy project turned out to be more than I thought it would but Kris was great. I was having mold issues from condensation coming through the drywall from duct work. He came up with a solution to fix the issue and hopefully prevent it from happening again. He went above and beyond with the prepping so I never had to clean up a mess from him like I did when the previous company tore the wall down to check where the mold was coming from. He did any amazing job painting everything and even went above and beyond by helping me install a new outlet cover to the ceiling where my garage door opener plug in. Very happy with Kris and already have plenty more projects in mind to hire him for!!"

"As I requested they provided the cost for drain snaking upfront. A simple procedure that most others would not quote. (They wanted to do a separate "diagnostic" visit and additional fee. The work was fine. The technician very competent and concientious about keeping things clean. The only rub, they wanted $179 to put the toilet back in (way out of line). I think they could have told me. Nevertheless, I drove to home depot for a wax ring and had it done in 10 minutes. Overall, a 4 oout of 5. If they charged a more reasonable rate for reseating the toilet i would have had them do it, and would have rated a 5."

"Very seamless experience and great results!"

"Timely, professional, respectful, great value. I am keeping them on speed dial. Will definitely use their services again."

"Marty called me back within an hour and was at my house within 45 minutes. He quickly diagnosed the problem and fixed it quickly. Absolute professional. I would 100% recommend Marty Hones for appliance repair."

"We got everything that we asked for and more. Tru Metal Roofing replaced our roof, built the most beautiful, under roof, deck that I have ever seen. Jake and his crew were very professional and would not leave until they knew we were happy and the job was done right. The work area was even cleaned every day. We would highly recommend them and will use them for any future projects."

"Al Vangar the owner came out to look at what I wanted to have done and then he dropped off the estimate within the next day or so. He was very personable and professional in our conversation and it was obvious he knew what I needed to have done. The person who actually did the work for him (Matt) was very professional and worked through some very in-climate weather on a few days. He did a great job and always cleaned the area he worked in before he left. He would keep me informed daily of what he was going to do that day and when he expected he would be finished. I was very pleased with the work Matt did would highly recommend AV Remodeling and would hire them again. Sharon Gustin"