"My husband and I hired Ohio Basement Systems to complete our basement waterproofing project. We were satisfied with the work that was done. The company provides great customer service and follows through on their commitment to complete the project. In particular our experience with Kevin Sweeney and Alex was wonderful! Kevin has been great as project manager, answering any questions we had about our system during and after install. Alex came out to do our one year routine inspection. It was a rainy day of the appointment and he took off his shoes before coming into the house, was courteous of our house."

"Seagate roofing did a great job replacing the roof on the front half of our house. Even with all of the obstacles (delays due to weather, back ordered supplies, smaller crews, etc.), they still got everything done as quickly as they could. They were very straight forward about the quoted cost & timing. We haven't had any issues with our roof since, and we are considering having them replace the back half of the house in the spring."

"A representative from the company came out to provide a free basement inspection & quote for a small "added on" room in our basement. He explained how water has been getting into our basement and what would need to happen to prevent it from happening further. He provided us with an estimate at that time. To be honest, it was more money than what we thought we could afford for the little room. I was then contacted about a week later with an offer for a field supervisor to come out and re-inspect the basement. At that time, they were able to provide another estimate, but this time, to have the entire basement waterproofed. He walked us through what the water was doing to the walls in the other portion of the basement, and what that could mean in the future if it continued. The estimate differed by a fairly minimal amount. We decided to move forward with the project. The scheduling process was simple. We had an EZ Breathe unit installed within a month of the initial contact/estimate. The job was scheduled to be started roughly another month out. When the crew(s) arrived the first day, the gentleman spent time with us to explain what he would be doing that day and going over some basic paperwork. He put plastic over everything in our basement to try to keep it protected and to help minimize the concrete dust that would inevitably get everywhere. The second day, a crew arrived to dig (by hand) along the side of our house all the way down to the footer. The 2 gentleman were outside in VERY cold temperatures, but they worked through it all. I'm sure they complained about the cold amongst themselves , but they did not do it in earshot of us. When the crew arrived on the third day, they had such a system in place, it was awesome to watch them work together so well. They all had positive attitudes and were very polite to all of us. They ensured that they protected our floors, stairs and doorways to minimize tracking the dust/concrete, etc. throughout our home. They cleaned up after themselves as best as possible, even going as far as sweeping our kitchen floor and breezeway to get as much of the dust/debris off of the floor. The staff at EverDry were all very polite & professional. We felt that they truly cared about our home & getting the job completed the right way. They did a very thorough job of explaining the process to us, showing us the progress and ensuring that all of our questions were answered. At the completion of the job, they thanked us for our business and followed up if we had any further issues/questions. I would recommend them to anyone!"

"Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I took multiple bids on my basement project across basement companies in Columbus. Mid state basement systems had the best and most fair pricing. They did not use any scare tactics and were upfront and honest. They were also the only company to use a laser level and show me the sag difference in my joists that I was experiencing. I hired mid-state basement systems to do crawl space support and repair on my load bearing wall in my basement. MY PROBLEM WAS UNIQUE AS LOAD BEARING WALLS NORMALLY DO NOT NEED TO BE REPAIRED LIKE THIS! At first, it was not level upon completion (BARELY 1/8 INCH OFF) in ONE spot and I let my sales rep Jiovanni know. the team came back out within 48 hrs and adjusted everything and let me take a look at it. They did a fantastic job. The installation crew even wiped down my floors for me after they were done! They were so polite, and respectful and made sure there was no damage to anything as they were moving steel beams to my basement ( my fridge was an object in the way to the basement door ) Do not let competitors make you question the validity of this business. they were fantastic. Rating of sales 5/5 Rating of the installation crew 5/5 Rating of management 5/5 Rating of mid-state as a company : 10/5 I do not believe I would have received this level of responsiveness of any of the competitors. I would choose mid-state basements for any basement project I had. Please use my review to know that mid-state basement systems will do the job the right way and how you need it to be done. In my experience, they offer the most fair pricing."

"Had Betts Structural Engineering come and look at the foundation of a house we were in contract on. Josh came out and was professional and informative. He informed us the foundation was failing and explained what needed to be done. He throughly explained everything and told us how we could do it ourselves for much cheaper than a contractor could do it. In the end he saved us from a long and expensive process if we proceeded with the house."

"They were not able to deal with all the issues that the house presented. Was very nice in answering all my questions."

"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

"Great. Phone agent was extremely helpful and led me to purchase policies for two houses with different needs. For 6 years at a very reasonable price."

"From the first walkthrough to the last walkthrough, they handled everything with the utmost professionalism. The work Matt and his team performed was not an easy task, but was done very well (the house built in 1890)! It was a great feeling to see my living room floor slope virtually gone!"

"Workers showed up on time. Big job installing tiles to waterproof our 110 year old house. We are very happy with the results. It was an expensive project but well worth the money"