Get matched with top water softener pros in Cold Spring, KY

"I’ve been a customer of OVPW for several years, and they have always been extremely courteous, professional, and very competent. They seem to improve their operational processes each year, which I really appreciate, and it’s super easy to schedule service or maintenance via text or phone. Their prices are great, and the value can’t be beat, as water is the basis for everything we drink at our house. Highly recommend."

"When I contacted mr. Dunbar and told him that my kitchen sink was clogged he knew exactly what the problem was. He was very knowledgeable and explained to me why I was having the problem and how we could fix it. He unclogged the drains and put in a drain clean-out. I was very happy with the work he performed and we will only call him in the future."

"as advertised"

"BE AWARE THEY WILL CHARGE YOU A FEE AND NOT TELL YOU UNTIL THE END! I put a request on Angi to have a leak inspected and got a call from them the next day saying they could have someone out in 30 minutes. The man came and inspected and said he would come up with plan. Didn't hear back for 4 days and the problem was alreay fixed. At the end of the inspection he said that will be 129.95 for today. WHAT? That is something you should tell someone in advance!! I called to talk about this with them and was hung up on by a guy named Mike. "OK, Thank You!" was all he could muster before hanging up the phone. TERRIBLE CUSTOMER SERVICE!"

"Extremely dissatisfied with my consultation! First off, booked an appt due to Toilet tank seal leaking and needing to be repaired/replaced. I book an appt for them to charge me $89 for them to tell me exactly what I told them was wrong in the first place. Second, the options presented to me where astronomical and absurd. I'm talking about a toilet repair mind you! $1375 for them to replace my toilet altogether. $591 to install a toilet that I purchase. Or 721 to rebuild the current toilet. I settled for paying $89 for those options I suppose so Free Estimate as advertised isn't correct! I'm an Army War Veteran and I refuse to be ripped off by companies like this one. I can buy a brand new toilet at Home Depot for $1-300 and install it myself in under an hour. Thanks for nothing and enjoy my $89!!!"

"Very well. Made valiant effort to repair first but the brass seat was damaged, so replaced the unit with new. Excellent same day service with fantastic attitude. Will call on them next time I need plumbing help!"

"Okay job - the plumber came - put his tools in the bathroom then proceeded to tell me it would cost $450 - I supplied the faucet and everything connected with it that was in the box The plumber had a helper with him - it took 1 1/2 hours - the plumber sat there and told the helper what to do- step by step - if the plumber did it himself, it would have only taken 45 minutes- I was never told the cost of the job when I called the office to set it up - I was told after they got here and thought it was high but maybe there was a lot to do / I supplied the faucet and all attachments- all they did was the labor - even with a $50 coupon it still cost $414 with tax / would I do it again - NO - I think it was too high"

"Good quality work. One repair, a towel rack, popped off the wall in the kid's bathroom. He showed up and fixed it with a smile."

"It went very well! Tim came to the apartment and looked at the issue. He told me that he will place the order for the new and more efficient unit than the old boiler and install asap. Tim's crew came the following Monday to demolish the old boiler and installed the new boiler on the same day. The new boiler was up and running on the same day. It was a smooth startup!"

"Don came out after I had submitted a claim thru AHS warranty company regarding an extensive leak in my basement bathroom shower / bathroom. The first time he came out with a partner he told my wife it was just the nature of the fixture and it was residual water sitting in the pipe. Water continued leaking. I called back and they came out again…no tools. They literally walked downstairs and looked at it and said there was no issue then left. I this leak is so extensive it fills up a 5 gallon bucket every 2 days. Never once even touched a pipe. Just looked at it and left. I tried getting the, back out and was told by AHS warranty company that they refused the job. Unbelievable. This guy has talked down about other plumbers poor service to me and now he is literally doing what he said they do. Very shady. Zero communication. Will not return calls. Avoid this company unless you are prepared to be disappointed and angry."