"They installed an egress window for our home. Great job! Would hire again in a heartbeat."

We are a family ran and owned business that covers the Central and Northeastern parts of Ohio. . We have been in this business for over 10 years, and specialize in everything under your roof, including but not limited to; drywall, painting, plumbing, electrical, flooring, hardwood refinishing, garage repair, sliding glass door repair, and much more. We also offer basic exterior work such as gutter cleaning, power washing, deck repairs, and stucco repair. We also offer a guarantee at 1 year minimum warranty on all work we have completed. We take pride in meeting our clients needs and schedules in order to make you need to do as little as possible. We guarantee that you are our number one priority all the way through job completion, will offer you high quality and the most competitive price and that we will go above and beyond to make sure no ends are left undone. We sincerely enjoy what we do, and we look forward to helping you with your next project!

"I hired these guys to install new SunHouse window enclosures to replace my basic window well covers. This product looks great and is such an improvement over the builder grade wells I had. The installation team Jose, Sergio and Angel were a terrific bunch. No messing around with these guys. They went straight to work, removing gravel and moving some of it for me. They were careful not to damage any of the Landscaping and just did a tremendous job working right through a rain shower that passed through and cleaned up the work site meticulously. I was very impressed! I would recommend this crew to anyone!"

West Shore Home offers a risk-free home improvement experience, so you never have to worry that you are sacrificing on quality, convenience, or expertise. We specialize in shower and bath replacements, and walk-in tubs. We offer fully customizable, limited lifetime-guaranteed solutions installed in as little as one-day. All of our installers are in-house employees, so we can guarantee the quality of the whole project from start to finish. We get it done the way you want - fast, easy, smart and right.\n

"Replacing old glasses from Zen Windows."

"We needed windows in our home, and we couldnt believe we got our entire home done for under $14,000. We have a lot of windows, and not only was it affordable, but it got done in a timely manner! Thanks guys, I truly appreciate you all!"

"Larry was my sales rep for 1st security.  Open and honest.   I think he gave the best deal around compared to all the other alarm companies.     Pat, the installer, showed up within the window (3 to 5).     He was very knowledgeable....and professional.
Highly recommend these guys.     The system is really high tech and state of the art.    Buying  and installing from them was a great experience...for a change!
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"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"On time delivery of windows"

"I am very satisfied with the service provided given the price we payed. I quoted 3 moves total and Moving Ahead came in $500 less expensive than the next quote before I purchased the Angie's list coupon.
After filling out  brief questionnaire via email, the rep sent a firm Flat Rate quote to do all the work in one day. I was nervous given the brevity of the questions but according to the rep, if it can fit in the truck, it would be included in the price. In the end, all the work was completed for the original price. They sent the 26' truck with a 3 man crew of very large guys (think college football players- we even confirmed that one of them played). The guys knew how to pack a truck and there was plenty of space left over.
I did not give Moving Ahead all A's because the crew showed up 1.5 hours late according to my confirmation sheet. I was told 11AM start via email(no window), the lead's sheet said 11AM- 12PM start, they showed up at 12:30PM. Not a big issue except I wish they would have called to let me know they were running late. It was a Saturday and could not get a hold of the crew via the office number so I was panicking about them not coming. I would suggest Moving Ahead train their leads to do a courtesy call 30 min before the crew arrives whether or not they are running late.
Overall, I am very happy with the rate and service and would use them again.
 


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