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The best cleaner to remove soot depends on the surface material and the type of fire, but consider dish soaps or degreasers, baking soda, rubbing alcohol, and hydrogen. Low-oxygen fires often leave behind greasy soot, which is best removed with dish soaps or degreasers. Baking soda can be useful for absorbing soot deposits from carpets, followed by rubbing alcohol or hydrogen peroxide to clean the set-in stains.

The best way to help a family member or friend declutter their home is to hire a professional organizer or cleaner to do it for them. However, you can also help them make a plan to tackle the clutter. Sit down with them and sort through the items, making piles of what to keep, toss, and donate. Focus on one area at a time to avoid overwhelming them. If they have trouble letting go of some items, ask them when they last used each item, what its purpose is, and whether it has sentimental value. The answers to these questions can help you advise them on handling clutter.

Before hiring a cleaning service for your home, it's wise to ask several questions. Find out what services they offer, whether they work alone or with a company, and if they can provide references. It's also important to ask if they conduct background checks on employees. Inquire about their scheduling, availability, and when they can provide an estimate. Confirm if they have insurance, offer a guarantee, and bring their own cleaning supplies and equipment. You should also clarify if you need to be home during the cleaning, what arrangements are necessary for pets, and if there is a written contract. Finally, ask how they set their rates and if they are available for emergencies and what those charges would be.

Whether or not a cleaner brings supplies also depends on their preference. Some cleaning services require the homeowner to supply cleaning products and a few basic materials (sponges, paper towels, rags, a mop, and vacuum, for example), but others bring everything they need to get in, clean, and get out.

You can always ask whether or not they bring their cleaning supplies, and if so, make sure you’re comfortable with what they use. If you prefer organic or natural products, for example, you may need to supply them or pay a premium.