Get matched with top gas log pros in Ashtabula, OH

"Prompt arrive within time window. Informed me concerning what the work entailed. Thoroughly cleaned up. Pleased with work. "

"They were supposed to put up insulation and finish other work but did not. They are crooks. I paid them and they did not finish the work."

"Everything went smoothly and work was performed as requested."

"Job went very well as expected (they serviced my parents’ dinosaur furnace for years even custom fabricating a part for them to make a repair), very knowledgeable and professional, furnace still running great after 7 years."

"Highly recommended! I called with multiple questions- needed tuckpointing on two chimneys, chimney caps to keep out the raccoons, and an inspection/cleaning of an old wood-burning stove. Scott came out for an inspection and gave me great advice- namely that I would need major repairs and updates to safely use the stove- so he advised me against spending the money to clean it unless I intended to commit to the rest of the project. Scott took his time and explained quite a bit to me. I was in a bit of a hurry to get the chimney work done because I had my new roof on hold waiting for the chimney repairs. Brian came out within a day or two to give me an estimate, then was able to sneak me into his schedule for the next week. Each time they said they would be there, they were. And everything was thoroughly cleaned up before they left! I have two awkwardly placed chimneys and had received multiple repair estimates. Some refused the job, others gave me estimates which were much higher than Good Knight's Sweep. One contractor wanted me to rent a manlift for $1000. Scott and Brian set up scaffolding- off of my upper deck for one of the chimneys, around the power lines for the other- and somehow made it look easy. Brian did the tuckpointing and replaced the crowns on two chimneys- the work was pristine, and they even went back up at the end of the day to clean up a small drip that I never would have noticed. Scott dropped a mothball in the chimneys to keep the raccoons out, then replaced the caps. I have had multiple consultations on how to get the raccoons out long enough to cap the chimneys, all were ridiculously expensive and involved trapping/killing the raccoons- so this solution was amazing. Fees for the caps were also lower than other quotes I received. Finally, I just want to say that these are such nice guys! Scott removed an old antenna that was on my roof and hauled it away. Brian cleaned up some unsightly discoloration on the side of my home that the HVAC guys had left. They could have easily said "sure, I'll do it for $50" or whatever- but both things were done really just as a favor. I'm not someone that normally writes reviews, but honestly just can't say enough good things about these guys. If you need any type of chimney or fireplace work, just call them and look no further."

"On Monday, August 18, 2025, at approximately 12:00 PM, a technician named Paxton Geng from Mr. Rooter visited my home to provide a quote for a leaking spigot. I was not home at the time, so my wife communicated with him while I was on the phone. After concluding our conversation and right before leaving, Mr. Geng asked to use my wife's phone under the pretense of showing her a few things. My wife, who has limited English proficiency, allowed him to do so. He had her phone for about a minute. When she received it back, the screen showed a "Thanks for the review" page from Google. My wife navigated back and discovered that Mr. Geng had left himself a five-star review from her phone. He included a comment that is attached in the accompanying photo. This action is a severe invasion of privacy and an act of impersonation. I immediately contacted Mr. Rooter to report the incident and spoke with a manager named Steve. He assured me he would look into the matter, make things right, and call me the following morning. I waited two weeks, calling him daily without a response. When he finally answered, his attitude was dismissive, and he seemed to have no intention of resolving the issue. The behavior of both the technician and the manager is deeply concerning. This experience suggests a lack of integrity and proper oversight within your company. I urge you to take immediate action to address this breach of trust and the subsequent failure to follow up."